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Holiday Inn Cancun Arenas

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839 Reviews from our TripAdvisor Community

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Showing 347: English reviews
queens, newyork
Reviewed 15 January 2008

well, let me start off by telling you that i looked at this sites reviews before i went and it scared the hell out of me..so when i went there with my best friend we expected the worst..it took us like 15 minutes from the hotel to the airport and it costs 25 dollars for both of us..when we arrived...

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2Thank pastababy525
batavia ia
Reviewed 3 January 2008

Have been to Cancun before and stayed in the grand panasus. and the Omni..we were booked at the Omni and the travel agent changed us to the reef club in Cozumel..anyway 3 days before we were to fly out we call the hotel and find out our reservations were cancelled for no reason. We had non refundable air tickets..to make...

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Thank bogususa
Central Mass
Reviewed 2 January 2008

I will start by saying I am a big Holiday Inn person. I travel a lot for business and the Holiday Inn properties are always my first choice, Being so, I used points for 4 nights at this location. We stayed last Dec 06 in the Holiday Inn in Jamaica and loved it. So we felt we would love this...

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Thank jthomp7889
Kansas City, MO
Reviewed 29 December 2007

First our flight arrived around 11:00am and we arrived at the hotel around 12:15. Check in wasn't until 3:00, so the three of us had to wait. We asked them to store our luggage while we waited, they placed it in a large pile (with alot of other luggage) in the lobby. We waited on the nasty beach (lots &...

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3Thank R-Jtravelin
Alberta
Reviewed 25 December 2007

This hotel work well for us for one night as we were short a night for our timeshare. The accommodations were clean and comfortable with all the amenities of a standard hotel. I am concerned about the safety of you valuables while using the in-room safe. When we arrived to the room with our bellman (Israel), we found the safe...

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3Thank Tan-ur-hide
Norfolk
Reviewed 14 December 2007

This hotel should be closed. when we first checked in we had to wait an hour to get in our room and when we finally did get to the room their were giant cock roaches everywhere, the room was hot and smelly. we were upgraded to another room which took about another two hours to get it, however we had...

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2Thank cutiejudy
new york
Reviewed 30 November 2007

I usually stay in 5-4 star properties but trying to save for a house so I figured for the money I will settle for less. My husband I stayed here for 5nights all inclusive for 600 total. The food was good... the service was good. THE BAD... Rooms were clean but the walls were probably made of paper we can...

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3Thank trvlgirl69
ca
Reviewed 19 November 2007

My bf and I booked this hotel in July but afterwards, read many negative reviews on the place so was getting worried. When we got there, the services was great. People there are always friendly and very helpful to us since we were very unfamiliar with the surroundings. The room was very clean and pretty spacious for a one bed...

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2Thank fibi713
Cumbria
Reviewed 9 November 2007

Stayed for 6 nights end of Oct 07. Booked in May - I assume we got a good deal compared to the tariff that was in reception. We didn't pay that much!! All in all - a fairly basic hotel - the rooms were clean and the staff were polite and tried hard to please. My two kids loved the...

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2Thank solwayfirth
Denver, Colorado
Reviewed 6 November 2007

A group of five of us stayed here for five nights and we weren't impressed. We're all in our mid-twenties, and fortunately had a good time in spite of where we stayed. The rooms were clean and spacious, but we were so disappointed in the beach area. We couldn't believe all the seaweed that was piled on the beach that...

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Thank HVer

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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
**** ALL INCLUSIVE OPTION ALSO AVAILABLE**** KIDS FREE UNDER 12 Beautiful BEACH FRONT Hotel, Mediterranean style, perfect for couples and families. Located in front of the calm Cancun beaches. Holiday Inn Cancun Arenas with the best location in the Hotel Zone with a warm environment, surrounded by beautiful gardens, with a walk way that brings you a gorgeous view, that goes from Cancun downtown to the heart of the Hotel Zone, where night clubs, shopping mall and restaurants are located. The Hotel offers All Inclusive Plan and European Plan, beautiful and comfortable rooms with ocean or lagoon view, quality service and four star facilities. Your all inclusive package includes: - Comfortable rooms with Internet access, hairdryer, safe deposit box, iron & ironing board, TV cable, voice mail system, alarm clock and coffee maker. - All meals at the International buffet Restaurant. - Snacks next to the pool - Italian Specialties a La Carte for dining option & The Ocean Grill Tequila a'La Carte' (Reservation required) - Domestic Drinks at the Lobby bar, Pool Bar and the Theater Bar. - Room service (limited menu and hours) - daily activity program and night entertainment. - kids Club - Gym. ... more   less 

Additional Information about Holiday Inn Cancun Arenas

Address: Blvd Kukulcan Manzana Km 2.5, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $153 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Cancun Arenas 3*
Number of rooms: 209
Reservation Options:
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Also Known As:
Holiday Inn Cancun Arenas Hotel Cancun
Cancun Holiday Inn
Holiday Inn Arenas Cancun
Hotel Style:
#68 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Cancun Arenas staff and other travellers.
18 questions
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Questions? Get answers from Holiday Inn Cancun Arenas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go down the street to another hotel”
 of 5 bubbles Sktpat, 15 Mar 2017 | Read review
“If you can choose 3rd or 4rth floor with ocean view. Is very nice.”
 of 5 bubbles uhim64, 17 Jan 2017 | Read review
“Balcony rooms offer great views of the ocean.”
  • Balcony from room
 of 5 bubbles E6054FJscottm, 4 Jan 2017 | Read review
“Sea view is great, be sure to ask for it”
 of 5 bubbles Bruno_Martinez, 3 Dec 2016 | Read review
“Great value”
 of 5 bubbles Z3797BLannaj, 16 Nov 2016 | Read review
5 of 5