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    Holiday Inn Cancun Arenas

    Blvd Kukulcan Manzana Km 2.5, Cancun 77504, Mexico
    011 61 1800 760 595
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    10/01/2018 11/01/2018
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    Traveller (661)
    Room & Suite (202)
    Pool & Beach (188)
    Overview
    • Excellent19%
    • Very good31%
    • Average24%
    • Poor12%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    10 Jan.11 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (910)
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    1 - 5 of 360 reviews

    Reviewed 5 September 2017

    The hotel is looking quite new and is placed at the very beginning of the long road/stretch of sand of the zona hotelera of Cancun. Rooms are clean, all white, most of them with sea view. Look of the furniture is not for sure luxury...More

    Thank KITER57
    Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 20 September 2017

    Hi KITER57! Thank you for staying at our hotel and posting a candid feedback! While your stay was satisfactory on most part, I'm sorry that the our hotel staff's service failed to impress you. Our desire is to help guests make the most of their...More

    Reviewed 12 August 2017 via mobile

    I made my first stay here in Cancun. Booked with breakfast included and the staff was friendly. The room was spacious and clean and air conditioning worked well. But there was no refrigerator. It was nice to be able to use the computer for free...More

    1  Thank Areum Y
    Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 27 August 2017

    Dear Areum Y, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we are happy you were satisfied with your stay. We always strive to provide great service to all of our...More

    Reviewed 3 August 2017

    The type of hotels you find when looking for a cheap option. Price was ok, service not so much. Still, if you plan to go to Cancun and spend most of the time on the different tours, this is a very good option. Again, please...More

    2  Thank GeckoPSX
    Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 17 August 2017

    Hello GeckoPSX, Thank you for writing a review about your recent stay with us. I am pleased to read that you have rated 4/5 for the sleep quality and regarded the rates to be ok. Our goal is to consistently provide excellent guest experiences but...More

    Reviewed 2 June 2017 via mobile

    I was at this hotel for 5 nights, my room was okay. I had all exclusive which it was disappointed because only included chz nachos, chz burger , hot dog and club sandwiches. So not worth it. The employees at the front desk were rude,...More

    Thank Lala2580
    Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 16 June 2017

    Dear Lala2580, Thank you for being our valued and loyal IHG Rewards Club member and for leaving us your valuable feedback. I would like to apologize for the experience you had with your room, specially with your air-conditioner I am also sorry for the level...More

    Reviewed 1 June 2017

    We arrived in Cancun at 6am. We got to the hotel at 9am. Mind you, check in wasn't until maybe 2. Definitely 3! But, the lady at the reception was super nice! We got a room on the fourth floor with two double beds (instead...More

    3  Thank rhb1007
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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • USD 92 - USD 189 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #70 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 209
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, BookIt.com, Expedia, Ctrip TA, Booking.com, Hotwire, Travelocity, HotelsforEveryone, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Holiday Inn Cancun Arenas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Holiday Inn Cancun Arenas Hotel Cancun ,
    • Cancun Holiday Inn ,
    • Holiday Inn Arenas Cancun
    Add Photo Photos
    Traveller (661)
    Room & Suite (202)
    Pool & Beach (188)
    Dining (111)
    Hotel & Grounds (360)
    Business Centre & Event Rooms (25)
    Family and Play Areas (23)
    Bathroom (21)
    Nearby
    Nearby HotelsSee all 177 hotels in Cancun
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    Nearby Restaurants
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    Ask a question
    Questions & Answers
    Lala2580
    30 April 2017|
    AnswerShow all 2 answers
    Response from Lubiere | Reviewed this property |
    Depends on your expectations. This ain't a luxurious place. But our room was clean, the pool is good, the water...well, thats the only main issue for me...tiny beach, no waves, and the seaweed covering the bottom, but a lot... More
    1
    Vote
    philip780
    7 March 2017|
    AnswerShow all 3 answers
    Response from yisus1 | Property representative |
    Dear Philip780, The hotel provide the pool towel Service for been used in hotel´s pools and beach. Regards,
    1
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    Google Translation
    M_Moreland28
    3 January 2017|
    AnswerShow all 3 answers
    Response from Ernesto N | Reviewed this property |
    All you can 3 meals and all you can drink
    0
    Votes
    Room Tips
    "From the mid-range, fair price."
    Read review
    "Ask to get a room at the top floor Oceanside even if it's double beds instead of a King."
    Read review
    "beach view"
    Read review
    "Beach view rooms are much quieter than road facing rooms."
    Read review
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