We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Cancun Arenas

Save
Traveller (699)
Room & Suite (232)
Pool & Beach (192)
Overview
  • Excellent19%
  • Very good32%
  • Average23%
  • Poor12%
  • Terrible14%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
Offers from Holiday Inn Cancun Arenas
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Cancun Arenas
Special Offer: Book Direct and Save
Hotel deals
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from USD 184.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "1e6b2af6b57d4407ad5d656488d8538c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":628864,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109237511],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":184,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"1e6b2af6b57d4407ad5d656488d8538c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":252,"lowestMetaPrice":184,"additionalPartner":false,"highestMetaPriceDisplay":252,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":252,"lowestMetaPrice":184,"highestMetaPriceDisplay":252,"hotelName":"Holiday Inn Cancun Arenas","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjFlNmIyYWY2YjU3ZDQ0MDdhZDVkNjU2NDg4ZDg1MzhjIiwiQUlLIjoiNzVhYTM0MTRlZTI3NDYzZGI4ZjkxMjNkOTM5YmEyZjEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "USD 184", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109237511":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (947)
Filter reviews
366 results
Traveller rating
50
93
96
64
63
Traveller type
Time of year
LanguageEnglish
More languages
50
93
96
64
63
Show reviews that mention
All reviewsall inclusive optionbeach accesszona hotelerabeach volleyballview of the oceanclubsangel
FilterEnglish
Updating list...
1 - 5 of 366 reviews
Reviewed 3 weeks ago

Stayed for 2 nights only on our way to Playa Del Carmen for a week. Ok hotel with good staff. Booked for 2 king rooms, ended up with 2 doubles (with no explanation). As this was a stopover hotel for us, we were not too...More

Thank AnitaJQuinn
Response from Yemil S, Manager at Holiday Inn Cancun ArenasResponded 3 weeks ago

Dear AnitaJQuinn, Thank you very much for your kind words described in your review of your recent stay in our facilities. Your feedback is extremely valuable to us, as we strive to improve every day. It will be shared with our hotel's management for review...More

Reviewed 4 weeks ago

We needed a hotel to spend a couple of nights and we decided to go with this Holiday Inn because it had a wheelchair accessible room available and booking it was easy also. We were kind of surprised for being charged about 300 USD per...More

2  Thank Eddel
Response from Yemil S, Manager at Holiday Inn Cancun ArenasResponded 3 weeks ago

Dear Eddel, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CANCUN ARENAS. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make...More

Reviewed 15 March 2018

Four adults with two seniors. The building is old and rusty but we were much too tired from our adventures for it to bother us too much. Things to look out for that during the early mornings and late nights there wouldn't be any hot...More

2  Thank kaylar368
Response from Yemil S, Manager at Holiday Inn Cancun ArenasResponded 5 weeks ago

Dear Kaylar368, Thank you very much for your kind words described in your review of your recent stay in our facilities. Your feedback is extremely valuable to us, as we strive to improve every day. I am pleased to know that you found the level...More

Reviewed 23 February 2018

we were 7 people, five adults and two children ... the hotel is very old, the doors of the terraces do not work .. the food is always the same of the menu all the time, the fruits are the same, they only offer papaya,...More

1  Thank JAIRO T
Response from Yemil S, Manager at Holiday Inn Cancun ArenasResponded 24 February 2018

Dear Jairo T, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CANCUN ARENAS. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to...More

Reviewed 21 February 2018

expensive hotel for a terrible time the rooms are okay, old, some draws do not open,mold in all the shower ceilings, the WiFi is very slow, both pools are not clean as there were bugs and birds swimming in there. the beach (apart from all...More

Thank Emma X
Response from Yemil S, Manager at Holiday Inn Cancun ArenasResponded 22 February 2018

Dear Emma X, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CANCUN ARENAS. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to...More

View more reviews
About
Amenities
Top amenities
Beachfront
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 103 - USD 279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 103 - USD 279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (699)
Room & Suite (232)
Pool & Beach (192)
Dining (113)
Amenities (37)
Business Centre & Event Rooms (25)
Family and Play Areas (23)
Questions & Answers
Ask a question
Haley C
5 January 2018|
AnswerShow all 2 answers
Response from Maximina L |
Open 8 pm.
0
Votes
Lala2580
30 April 2017|
AnswerShow all 2 answers
Response from Lubiere | Reviewed this property |
Depends on your expectations. This ain't a luxurious place. But our room was clean, the pool is good, the water...well, thats the only main issue for me...tiny beach, no waves, and the seaweed covering the bottom, but a lot... More
1
Vote
philip780
7 March 2017|
AnswerShow all 3 answers
Response from yisus1 | Property representative |
Dear Philip780, The hotel provide the pool towel Service for been used in hotel´s pools and beach. Regards,
1
Vote
Google Translation
Room Tips
"go to another hotel"
Read review
"From the mid-range, fair price."
Read review
"Ask to get a room at the top floor Oceanside even if it's double beds instead of a King."
Read review
"beach view"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing