We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/10/2017 31/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Bel Air Collection Resort & Spa Cancun

    Boulevard Kukulcan Km. 20.5 Hotel Zone | Zona Hotelera, Cancun 77500, Mexico
    011 52 33 3616 1640
    Hotel website
    Save
    Lowest prices for your stay
    30/10/2017 31/10/2017
    USD 310*
    USD 155*
    SAVE USD 155
    USD 310*
    USD 163*
    Traveller (1967)
    Pool & Beach (536)
    Room & Suite (430)
    Overview
    • Excellent35%
    • Very good27%
    • Average18%
    • Poor11%
    • Terrible9%
    Travellers talk about
    “infinity pool” (65 reviews)
    “lagoon view” (40 reviews)
    “lobby bar” (49 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Dry Cleaning
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Deals
    30 Oct.31 Oct.
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 155
      View Deal
    • Check booking site for details
      USD 310
      View Deal
    • Check booking site for details
      USD 163
      View Deal
    View all 58 deals
    Write a Review
    Reviews (2,874)
    There are newer reviews for Bel Air Collection Resort & Spa Cancun
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    11 - 15 of 1,155 reviews

    Reviewed 12 August 2017 via mobile

    Very excellent service and nice hotel. Really enjoyed the activities with Raul! I would definitely recommend this hotel to others. I also really loved the view from the suit and the jacuzzi in my suit!!!!!!!More

    1  Thank Ashley M
    Response from GerenciaBa_Gral, Gerente at Bel Air Collection Resort & Spa CancunResponded 14 August 2017

    Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that...More

    Reviewed 8 August 2017 via mobile

    This hotel is absolutely gorgeous but the service is absolute crap. Perks: Beautiful hotel and pool. Our room is gorgeous with a full size jacuzzi bath. Beach access. Room service food is very tasty and actually affordable. Cons: The front desk is always backed up...More

    1  Thank Anna K
    Response from GerenciaBa_Gral, Gerente at Bel Air Collection Resort & Spa CancunResponded 9 August 2017

    Dear Guest. First of all, I would like to thank you for choosing Bel Air Collection Resort & Spa Cancun, as the preferred option to spend your recent holidays as well as, by letting us know about your inquietudes. We attach a great value to...More

    Reviewed 6 August 2017

    Internet conexion very bad, we were 2 days without air condition Equipment in the room 6508. In the restaurant the service is very bad. Very old facilities. The window front the sea in the room 5404 did not open and the tv remote control and...More

    Review collected in partnership with this hotel
    1  Thank josemartinm402
    Response from GerenciaBa_Gral, Gerente at Bel Air Collection Resort & Spa CancunResponded 7 August 2017

    Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know your disappointment, your comments are highly appreciated since they help us to improve our areas of opportunity. We find ourselfs in a...More

    Reviewed 3 August 2017 via mobile

    We arrived at the hotel after a 6 hour flight to be told they had given our room away and will not be staying at the Bel Air. We were Shocked, devastated and disappointed. The front desk agent informed us that because we did not...More

    Thank Angela M
    Response from GerenciaBa_Gral, Gerente at Bel Air Collection Resort & Spa CancunResponded 28 August 2017

    Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know your disappointment, your comments are highly appreciated since they help us to improve our areas of opportunity. We find ourselfs in a...More

    Reviewed 1 August 2017

    Awful place Pictures in internet do not match reality. Dirty bathroom Does not drain properly Foul odor in bathroom Restaurant is no good All noise from the bar below room. No stairs Elevator way too smallMore

    Review collected in partnership with this hotel
    Thank jahmike2017
    Response from Carlos_Solsona, Gerente at Bel Air Collection Resort & Spa CancunResponded 1 August 2017

    Dear jahmike2017 Thank you so much for sharing your latest experience at Bel Air Collection Resort & Spa Cancun, and thank you for the feedback regardig the noise on the rooms and areas, your remarks help us improve in order to keep a high level...More

    Sun Palace
    6,175 reviews
    #8 of 177 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,243 reviews
    #13 of 177 hotels in Cancun
     
    The Royal Caribbean
    2,128 reviews
    #38 of 177 hotels in Cancun
     
    The Westin Resort & Spa, Cancun
    3,215 reviews
    #67 of 177 hotels in Cancun
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 95 - USD 185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Top resorts Hotel in Cancun
    • #51 Spa Hotel in Cancun
    • #60 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 155
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, Agoda, Orbitz, Travelocity, Cheap Tickets, Hotwire, Cancelon, Evoline ltd, TripOnline SA and getaroom.com so you can book your Bel Air Collection Resort & Spa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Bel Air Collection Resort And Spa Cancun ,
    • Bel Air Collection Resort & Spa Cancun Hotel Cancun ,
    • Bel Air Collection Hotel Cancun ,
    • Bel Air Cancun ,
    • Bel Air Collection Cancun
    Add Photo Photos
    Traveller (1967)
    Pool & Beach (536)
    Room & Suite (430)
    Dining (176)
    Hotel & Grounds (1028)
    Bathroom (40)
    Family and Play Areas (18)
    Business Centre & Event Rooms (4)
    Nearby
    The Royal Caribbean
    2,128 reviews
    2.86 km away
     
    Sun Palace
    6,175 reviews
    .29 km away
     
    The Westin Resort & Spa, Cancun
    3,215 reviews
    .87 km away
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,243 reviews
    3.94 km away
     
    Nearby Restaurants
    Restaurante Benazuza
    939 reviews
    .80 km away
    Black Hole
    388 reviews
    .78 km away
    Terraza Careyes
    5 reviews
    .80 km away
    NAVIOS Fusion Mexican Food
    746 reviews
    .20 km away
    Nearby Attractions
    Playa Delfines
    4,405 reviews
    1.72 km away
    Museo Maya de Cancun
    1,928 reviews
    3.08 km away
    Dolphinaris Cancun
    3,245 reviews
    4.18 km away
    Parque Cenote Las Mojarras
    86 reviews
    .74 km away
    Ask a question
    Questions & Answers
    brennanj6
    2 July 2017|
    Answer
    Response from Sandindiana |
    when you look up Bel air collections on trip advisor in the reviews scroll down under hotel descriptions and their is phone number and email inquiries .click on email .
    0
    Votes
    Virginia G
    8 April 2017|
    Answer
    Response from Ronald A | Reviewed this property |
    There is a 01800 400 2040 number in the hotel site
    0
    Votes
    Google Translation
    Room Tips
    "I did not see any good rooms--either safety or the smell was a problem in all 3 of our rooms."
    Read review
    "If you're a lowkey traveler, this is the spot!"
    Read review
    "I didn't choose; it was chosen for me. I could not have chosen a better room."
    Read review
    "ocean view"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing