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Club Regina Cancun

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286 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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Waxhaw, North Carolina
Reviewed 6 days ago NEW

Xcaret park is an amazing park and was great to visit. Many things to do here. The key is take your time and take time to just sit and relax. The show at night was great but I would not recommend the dinner as it was not that great. The Mayan ruins are amazing and with a great guide like...

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Helpful?
Thank maui04_13
Raintree V, Owner at Club Regina Cancun, responded to this review

Thank you for the great review.

Lakehurst, New Jersey
Reviewed 2 weeks ago

Old rooms, uncomfortable bathrooms, and bad service on the pool on February 4, 2017. I ordered my lunch around 3:00 pm, the young employee did not placed the order. I went to see him 30 minutes later, I had to reorder again. Check in have some redundancy, takes double or more than than regular check ins. Also, the RCI section...

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Helpful?
Thank arrivera
Raintree V, Owner at Club Regina Cancun, responded to this review

Thank you for taking time to post a review and for letting us know of some difficulties you experienced. We are looking into the issue with RCI's website.

St Louis, MO
Reviewed 2 weeks ago via mobile

I belong to the vacation club and have been to several locations but this is the absolute worst!! Had to wait "just a few minutes" that lasted over two hours! One desk person would say the suite needed to be cleaned (it was after 3 pm check in time) and another told us it was a repair to the jacuzzi...

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Helpful?
Thank Macomo
Raintree V, Owner at Club Regina Cancun, responded to this review

Thank you for taking the time to post a review. Your experience is not indicative of the five star service level we strive to provide and we will be looking into this situation. Just to clarify, our check-in time is 4pm.

Oshkosh, Wisconsin
Reviewed 2 weeks ago via mobile

We have timeshare points with Raintree Vacation Club and have been coming here since 2002. They have been updating all of the units and we are always happy to be here! Great pool bar with drink and lunch specials every day, a nice restaurant for breakfast and dinner, a lobby bar with coffees and snacks, but also nice to have...

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Helpful?
Thank JuneJon
Raintree V, Owner at Club Regina Cancun, responded to this review

Thanks for the great review! We are so happy you continue to enjoy your visits. We look forward to welcoming you back home to Club Regina Cancun soon.

Edmonton
Reviewed 3 weeks ago via mobile

We have been to Mexico many times but we've always stayed in the Mayan riviera so this was our first visit where we stayed right in Cancun and we loved it. When we return it probably won't be to this hotel though. Only because of the location. The bus was conveniently located outside our hotel and was cheaper than water...

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Helpful?
Thank Jennifer P
Raintree V, Owner at Club Regina Cancun, responded to this review

Thank you for taking the time to write such a detailed review. We appreciate your feedback.

Iowa City, Iowa
Reviewed 4 weeks ago

We had a 2 bedroom "Grand Suite" which we shared with relatives. This is our third year in a row booking Club Regina because we find it to be the best spot on the beach for our needs. Most of the places are huge, noisy, crowded and expensive. Regina is totally the opposite. The rooms are older because the whole...

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1Thank Rowland45
Raintree V, Owner at Club Regina Cancun, responded to this review

Thanks for the wonderful review. We are grateful you have chosen to spend your vacation with us the past three years.

Saline, MI
Reviewed 1 January 2017

My husband and I are Raintree Vacation Club members and decided to give the Club Regina, Cancun a try with a stay over Christmas. The location is pretty good. A short walk to the local bus which basically runs continuously and goes all the way into Cancun along the strip with lots of hotels and great places to eat. One...

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4Thank Beachlover888
Raintree V, Owner at Club Regina Cancun, responded to this review

Thank you for taking the time to write such a comprehensive review. We appreciate you pointing out what you enjoyed, as well as areas for improvement.

Reviewed 20 December 2016 via mobile

The a/c unit leaks water it has been repaired 3 times, the bathroom also leaks water. And the shower is either scalding hot or ice cold :-/ Not sure about he price but I would probably select a different hotel to stay next time. It has no pool for kids.

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Helpful?
Thank Hector1978
Raintree V, Owner at Club Regina Cancun, responded to this review

Thank you for your review. We are looking into the items you mentioned.

Reviewed 15 December 2016 via mobile

A great resort just got better with the addition of Starbucks. The barrister Aremi Fabelo was extremely pleasant and friendly. I'm not a big fan of the coffee in Mexico, but Starbucks is Starbucks no matter where you are. Made my stay that much better.

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1Thank Steven W
Raintree V, Owner at Club Regina Cancun, responded to this review

Thanks for the review. We are happy you enjoyed the Starbucks products served at our newest addition, Magic Breeze Coffee & Bar.

Valley Center, California
Reviewed 28 November 2016 via mobile

The hotel was clean and our beach view was beautiful. We were also very pleased with the food and service. Enjoyed having a Starbucks in the hotel. Our early morning barista, Aremi Fabela was extra special I enjoyed our morning conversations. Ciria

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Thank CiriaMFlores
Raintree V, Owner at Club Regina Cancun, responded to this review

Thanks for the review. We are happy your enjoyed our food and service.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Club Regina Cancun

Address: Kilometro 20, Blvd. Kukulcan Zona Hotelera | at the Westin Cancun, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $116 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club Regina Cancun 3*
Number of rooms: 69
Reservation Options:
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Also Known As:
Club Regina Cancun Hotel Cancun
Hotel Style:
#53 Top resorts Hotel in Cancun
#64 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Club Regina Cancun staff and other travellers.
25 questions
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Annapolis, Maryland
Dallas, Texas
5 months ago
6 months ago
Tucson

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Questions? Get answers from Club Regina Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not recommended”
 of 5 bubbles arrivera, 6 Feb 2017 | Read review
“Suggest above ground level. Beach is difficult to get but Lagoon side is fine.”
 of 5 bubbles Rowland45, 23 Jan 2017 | Read review
“Top floor suites have a good view”
 of 5 bubbles Beachlover888, 1 Jan 2017 | Read review
“Rooms on the lagoon side are much quieter but beach side have wonderful views.”
 of 5 bubbles jjs662, 14 Sep 2016 | Read review
“All rooms are great.”
 of 5 bubbles 734tarunh, 13 Jul 2016 | Read review
5 of 5