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29/08/2017 30/08/2017
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    Club Regina Cancun

    Kilometro 20, Blvd. Kukulcan Zona Hotelera | at the Westin Cancun, Cancun 77500, Mexico
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    29/08/2017 30/08/2017
    Traveller (213)
    Room & Suite (226)
    Storyboard
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    Overview
    • Excellent30%
    • Very good34%
    • Average20%
    • Poor6%
    • Terrible10%
    Travellers talk about
    “hotel zone” (34 reviews)
    “grand suite” (4 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Offers from Club Regina Cancun
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    Sun Palace
    6,088 reviews
    #8 of 175 hotels in Cancun
     
    The Westin Resort & Spa Cancun
    3,167 reviews
    #65 of 175 hotels in Cancun
     
    Club Med Cancun Yucatan
    5,212 reviews
    #19 of 175 hotels in Cancun
     
    NIZUC Resort and Spa
    2,283 reviews
    #2 of 175 hotels in Cancun
     
    Rooms
    29 Aug.30 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (308)
    Traveller rating
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    1 - 5 of 215 reviews

    Reviewed 1 week ago via mobile

    I stayed at the westin , I wanted to stop by the food at the regina , I wanted to try another restaurants and It was a good decision. the waiters Tom, Erick and Eli alsó Jeremiah are such a great persons who made me...More

    Thank tonyDreal
    Response from Raintree V, Owner at Club Regina CancunResponded 1 week ago

    Thank you for your review. Your experience is not in line with the five star level of service to strive to provide. We appreciate you letting us know of an area where we can definitely improve.

    Hotel's Favourite
    Reviewed 7 May 2017 via mobile

    We visited Cancun for 7 days. Club Regina made everything very easy for us. Don't worry about booking adventures beforehand, Benjamin or another employee will help you find activities at the table in the lobby. All activities have plenty of information and Ben is an...More

    Thank Bryan P
    Response from Raintree V, Owner at Club Regina CancunResponded 15 May 2017

    Thanks for the amazing review. We are happy you were able to experience so much of what Cancun has to offer, including fishing and snorkeling.

    Reviewed 1 week ago

    They were very professional when they received us as their guests and they understood our needs at that moment. They showed us the facilities and rooms 100% and they cared for what we were searching at that moment. We are grateful for their attention and...More

    Thank Ryan W
    Response from Raintree V, Owner at Club Regina CancunResponded 1 week ago

    Thank you so much for the wonderful review. We are so happy you loved your time with us.

    Reviewed 3 weeks ago via mobile

    This hotel is very good the staff is very friendly only few things I wish they had changed is swimming pool would be open longer and some things what you get in all inclusive are not covered overall we had a good time

    Thank Marina378
    Response from Raintree V, Owner at Club Regina CancunResponded 2 weeks ago

    Thank you for the great review.

    Reviewed 3 weeks ago via mobile

    You won't beleive how bad managed is this hotel, the rooms are dirty, rusted ann nothing works. You might probably have a better stay in the beach. Just watch the pictures is really disgusting and sad. Phone an TV wont work, room is always dirty,...More

    1  Thank Leticia M
    Response from Raintree V, Owner at Club Regina CancunResponded 3 weeks ago

    We are saddened to hear you did not enjoy your experience at our resort. We strive for five-star service and it sounds like we fell short in your case. We will look into this further.

    Sun Palace
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • USD 312 - USD 552 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #54 Top resorts Hotel in Cancun
    • #66 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Kitchenette ,
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 69
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, TripOnline SA, Cheap Tickets and Hotwire so you can book your Club Regina Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Club Regina Cancun Hotel Cancun
    Add Photo Photos
    Traveller (213)
    Room & Suite (226)
    Pool & Beach (85)
    Dining (37)
    Hotel & Grounds (127)
    Bathroom (10)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
    Nearby
    Sun Palace
    6,088 reviews
    .41 km away
     
    NIZUC Resort and Spa
    2,283 reviews
    1.16 km away
     
    The Westin Resort & Spa Cancun
    3,167 reviews
    .17 km away
     
    Club Med Cancun Yucatan
    5,212 reviews
    1.06 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Marina378
    11 May 2017|
    AnswerShow all 2 answers
    Response from Raintree V | Property representative |
    Yes, you can swim in the sea - be sure to obey all posted flags and signs.
    0
    Votes
    Marina378
    10 May 2017|
    Answer
    Response from Raintree V | Property representative |
    Yes, we have an all-inclusive option available that you can purchase on-site (three day minimum). The price fluctuates so contact the resort directly for correct pricing during your stay.
    0
    Votes
    Room Tips
    "Ocean views great, but as RCI members, we got put into back looking out over grassy area which was still nice"
    Read review
    "Get ocean view."
    Read review
    "Not recommended"
    Read review
    "Suggest above ground level. Beach is difficult to get but Lagoon side is fine."
    Read review
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