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Oasis Palm

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2,662 Reviews from our TripAdvisor Community

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Showing 909: English reviews
Craig, Colorado
Reviewed 13 March 2014

Hotel check in a little slow needs more people at front desk . Pillows are a little hard , Bartenders very friendly and quick on the drinks for the most part. Food was okay . Overall not a bad place to stay rooms were cleaned everyday .Many things to do around the hotel. The show that they put on with...

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4Thank Nathan H
Atención C, PR at Oasis Palm, responded to this review

Dear Nathan: Thank you very much for your kind and positive review. We are glad you spent your holiday in our hotel and that you enjoyed your stay with us. It is a pleasure to serve you and make your stay with us an unforgettable experience. Best regards.

Moscow, Russia
Reviewed 11 March 2014

The location of the hotel is perfect for party-goers as it's only 5 minutes away from the city centre with its famous night clubs and bars. But the place is either perfect for those travelers who search nothing but the peaceful sound of waves. As for the food the hotel restaurants provide dishes for both those who want to sample...

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1Thank Kamaeva
Atención C, PR at Oasis Palm, responded to this review

Dear Guest: It is amazing to know that your stay with us has motivated to share such a great review about our hotel. Thanks for highlighting those qualities that made your stay unforgettable. We are glad you enjoyed the restaurants, facilities, entertainment and personalized service we offer. Our staff is always working hard to satisfy our guests so they can...

Miami, Florida
Reviewed 11 March 2014

I booked this hotel through cheap Caribbean, my boyfriend and I got an amazing deal. After booking the hotel I read through some of the reviews and they actually mortified me... This is a great place for people who are going to enjoy Mexico without splurging, of course if you to get more you pay more. My complaints -Only 3...

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Helpful?
2Thank Jessica R
Atención C, PR at Oasis Palm, responded to this review

Dear Jessica: We are truly sorry for the inconveniences you had on you recent stay. We offer our sincere apologies. Please note that all of your comments and opinions are very important to us and will be submitted to the right department to take the necessary actions to correct them and provide new options for you in the in the...

Kansas City, Missouri
Reviewed 10 March 2014

I enjoyed the Oasis Palm. Went here with a group of 40 people. The restaurants are all good. The resort is small. The rooms were a little outdated when I was there. The beach has the calm water and there is a beach bar that has food which makes it easy to be on the beach and walk to get...

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Helpful?
1Thank Joey K
Atención C, PR at Oasis Palm, responded to this review

Dear Guest: We are pleased to greet you and at the same time thank you for choosing our hotel during your visit to Cancun. We are extremely glad you enjoyed the restaurants, rooms, facilities and public areas of our Hotel. We will submit your comments to the departments so we can fix the inconveniences you had with the air conditioning,...

Cozumel, Mexico
Reviewed 7 March 2014

Last week I had the good fortune of staying at the Oasis Palm in Cancun. My friend, Masuda and her husband were vacationing there for the week, and asked me to join them for the last leg of their trip. I booked my room the night before via a booking site on the internet. The next day, I hopped on...

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2Thank GiaLucy
Atención C, PR at Oasis Palm, responded to this review

Dear Lucy: It is amazing to know that your stay with us has motivated to share such a great review about our hotel. Thanks for highlighting those qualities that made your stay unforgettable. We are glad you enjoyed the restaurants, facilities, entertainment and personalized service we offer. Our staff is always working hard to satisfy our guests so they can...

Miami, Florida
Reviewed 6 March 2014

My first time in Cancun and I would like to go back. The resort was average, nothing fancy. I did expect more. Food was ok. Do not expect authentic Mexican food here at the hotel. You must travel outside. One thing that stood out was the Zumba classes held in the pool and near the sand area. This was my...

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Helpful?
1Thank Dominique D
Atención C, PR at Oasis Palm, responded to this review

Dear Dominique: It is a great pleasure to receive feedback on our service and this motivates us to keep improving and so ensure a high quality service. We look forward to welcome you again in our hotel where we welcome you with open arms and the satisfaction of seeing you again. Again, we appreciate your trust in us. We are...

Columbia Station, Ohio
Reviewed 5 March 2014

The idea was to find a decent place in Cancun. Most reviews on several sites had this at a two and half to three star, I'm saying two because the rooms are good sized, the view and the beach is two minutes from 5th floor. That and the help at La Cantina was awesome. Once you get to Cancun, everyone...

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3Thank any1mark
Southampton, United Kingdom
Reviewed 4 March 2014

just got back from 3 weeks at this hotel, never again. Although you could not fault the cleanliness of the hotel most other things were bad. Firstly being to other hotels on this tariff we thought all inclusive meant just that all inclusive, No, not here , the food was awful apart from breakfast unless you were first in the...

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3Thank tonyandchrissie
Atención C, PR at Oasis Palm, responded to this review

Dear Tony: We are truly sorry for the inconveniences you encountered during your stay. We appreciate you for taking the time to share your experience; this helps us know our areas of opportunity so we can provide better services to all of our guests. We hope to have the opportunity to welcome you in the future to enhance your experience...

Montreal, Canada
Reviewed 3 March 2014

I travelled here on spring break with friends in february 2014. I would like to begin by saying DON`T BOOK WITH SUNWING. they will cheat you out of regular amenities. We we`re misinformed at booking about what we would received. Upon booking they confirmed that we had access to 6 a la carte restaurants that we could reserve at every...

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1Thank Crystal0089
Atención C, PR at Oasis Palm, responded to this review

Dear Crystal: We are truly sorry for the inconveniences you had on you recent stay. We offer our sincere apologies. Please note that all of your comments and opinions are very important to us and will be submitted to the right department to take the necessary actions to correct them and provide new options for you in the in the...

San Francisco, California
Reviewed 3 March 2014

We went to an all-inclusive in Cabo last year and enjoyed it so much we decided to try an all-inclusive in Cancun this year. Unfortunately in comparison, the Oasis Palm fell short in pretty much every aspect. CONS: Food--the main reason we choose to stay at an all-inclusive--was worse than the dorm food I had in college. Our first night...

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Thank Hoovitz
Atención C, PR at Oasis Palm, responded to this review

Dear Guest: Please note that all of your comments and opinions are very important to us and will be submitted to the right department to take the necessary actions to correct them and provide new options for you in the in the future. We hope to have the opportunity to welcome you again in our hotel to change your perception...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
"Everything you want in a family vacation for less: that's me! Let me play with the little ones in my Kids Club while you take a break in my Kin Ha Spa - I've got lots of ways for grown-ups to relax while the kids have fun and games.They say I look a lot like my sister resort, Grand Oasis Palm, but my price tag is smaller, and who doesn't love that! Get together as a family and share my Mexican heritage, culture and cuisine; build sand castles on my sandy shore and splash and paddle in my spectacular freeform swimming pool". ... more   less 

Additional Information about Oasis Palm

Address: Blvd Kukulkan km 4.5, | Hotel Zone, Cancun 77500, Mexico (Formerly Oasis Palm Beach)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $231 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Oasis Palm 3.5*
Number of rooms: 470
Reservation Options:
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Also Known As:
Oasis Palm Hotel Cancun
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Cancun
Oasis Palm Beach Resort Cancun
Calinda Beach Cancun
Hotel Style:
#51 Top resorts Hotel in Cancun
#52 Spa Hotel in Cancun
#61 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Oasis Palm staff and other travellers.
255 questions
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Questions? Get answers from Oasis Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think the higher (to the 8th) floor the quiter it will be.”
 of 5 bubbles lauralety, 22 Feb 2017 | Read review
“Prefer the higher views for scenery”
 of 5 bubbles lisatY9277IU, 16 Feb 2017 | Read review
“If you want an early bedtime get a logo on view as it is more quiet.”
 of 5 bubbles donnaw51, 31 Jan 2017 | Read review
“High floor overlooking lagoon for quiet rooms. ”
 of 5 bubbles PatrickASGwatkin, 31 Jan 2017 | Read review
“The view was lovely from the higher ocean view room”
 of 5 bubbles Zosah, 30 Jan 2017 | Read review
5 of 5