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Gran Caribe Resort

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Gran Caribe Resort
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7,613 Reviews from our TripAdvisor Community

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Showing 5,624: English reviews
Greenwich, Connecticut
Reviewed 26 February 2011

Stayed at the Gran Caribe from Feb 13-20, 2011. Travelled with my Wife and 2 kids 9 and 9months old. We stayed in the older section in a 2 room overlooking the lagoon. The room was nice and cleaned every day. The only issue was that we were on the second floor and there was NO ELEVATOR in this section....

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1Thank dreherm
Matias K, Director General at Gran Caribe Resort, responded to this review

First of all thank you very much for writing this detailed review about your stay at Gran Caribe Cancun! We thank you for staying with us. We look forward to seeing you again!

Minneapolis, Minnesota
Reviewed 25 February 2011

I stayed at this resort with my family over Christmas in 2010. We all had a fantastic time and enjoyed every minute. The rooms were always clean and the housekeeping staff was friendly and efficient. Miguel, a member of the entertainment staff was extremely friendly and courteous! The entertainment staff always had fun activities going on for all ages. The...

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Thank amk23323
Matias K, Director General at Gran Caribe Resort, responded to this review

Thank you for your brief yet encouraging review about your past stay. Our associates strive to provide excellence in service and we are proud to read we were able to meet your expectations throughout your visit at Gran Caribe Cancun. Once more, thank you and we hope to have the privilege of hosting you again in the near future

Windsor, Canada
Reviewed 22 February 2011

went to the gran caribe may 2010, with 7 of my good friends. we all had an amazing time. great people, great staff, great everything. its not crazy fancy, but its really nice. for the price its perfect. if you got money to blow i would recommend something else probably but not everyone has money to throw away. Me and...

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Thank King-of-Caribe
Matias K, Director General at Gran Caribe Resort, responded to this review

Great review!! Hope to have the opportunity to have you with us again in the near future. Best regards

Eau Claire, Wisconsin
Reviewed 22 February 2011

The Gran Caribe in Cancun has a wonderful beach and our ocean front suite was clean and spacious. The staff is very friendly and the food and drinks were great. Take time to enjoy a message overlooking the beach! After 11 years of vacationing in Cancun the Grand Caribe is our favorite.

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1Thank Greg54678
Matias K, Director General at Gran Caribe Resort, responded to this review

Thank you very much for taking the time to share your experiences with us. It is very gratifying to read how much we exceed you expectations I look forward to welcoming you in another paradisiacal getaway and create many more memorable experiences!

Minneapolis, Minnesota
Reviewed 21 February 2011

My wife, twin boys (3.5 years old) and dad recently stayed for five days at the Gran Caribe Real. We stayed in a family suite (1 king, 1 bunk/trundle bed) by the pirate ship and second pool, and my dad stayed in an ocean-front room. Not sure what all the negative comments are about -- the beach and Caribbean Sea...

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1Thank TwinCitian
Matias K, Director General at Gran Caribe Resort, responded to this review

Thank you very much for writing us in regards to your recent stay at Gran Caribe Cancun We truly appreciate when a guests takes their time to share with us their “Gran” experience! Once again, thank you and we hope to see you again very soon!

barcelo
Reviewed 21 February 2011

We just returned yesterday from a wonderful vacation. I have been reading reviews since a month prior to our trip and will only agree with anyone who had positive things to say! We go on vacation once a year and this will be our only all-inclusive we go to from now on! We had an awesome time! I love Cancun...

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1Thank ubetcha1628
Matias K, Director General at Gran Caribe Resort, responded to this review

Gracias for taking part of your valuable time to share with us your experience, We are very happy to know that you had a fabulous vacation with us Once again, thank you and we look forward to welcoming you again very soon!

Chilliwack, Canada
Reviewed 20 February 2011

I wanted to take my husband somewhere special for Valentine's Day. A friend used to work at the Gran Caribe Real and said I would be very happy there and she was right. I had a travel agent friend book us a Westjet vacation so getting to the resort was no problem. Check-in at the Gran Caribe was friendly and...

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1Thank gertp_11
Matias K, Director General at Gran Caribe Resort, responded to this review

On behalf of Gran Caribe Cancun staff and myself, we appreciate the time you took to share with us your positive review! See you soon!

Boston, Massachusetts
Reviewed 18 February 2011

We just returned from a 6 night stay at the Gran Caribe. It surely exceeded our expectations. Upon check in, we uprgrdaed to an ocean front room. I had read in previous reviews to bargin a price and we did. We upgraded from a ocean view to an ocean front room for half the asking price. The grounds were super...

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2Thank Kyleigh13
Matias K, Director General at Gran Caribe Resort, responded to this review

We appreciate your comments and the time you took to describe your stay, our best reward is our guest satisfaction. That keeps us training to be better every day We are looking forward to see you again.

Columbus, Ohio
Reviewed 18 February 2011

Compliments to the staff who were attentive, polite and just fabulous, including Viridiana Orozco (my husband's favorite!!), Enrique, Roberta, and my favorite JOSE ANGEL BELLA (head bellman). We stayed here prior to hurricane damage, they have restored the hotel to a family friendly, classy hotel. If you prefer Adults Only they have the Royal right next door. There was something...

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Thank TSR_traveler
Matias K, Director General at Gran Caribe Resort, responded to this review

It was a pleasure to welcome you to Gran CaribeCancun and we very much appreciate you taking the time to share your lovely review with us. Thank you once again for your feedback and please know we are very much looking forward to hosting you again in the near future.

Thief River Falls, Minnesota
Reviewed 18 February 2011

My daughter and I just returned from a 5 day dream vacation to Cancun. Our hotel was 1st class as were the staff. At times it was hard to sleep because of the echo in the halls of the late night people returning to their rooms. We enjoyed everything that the resort had to offer, even the activities for the...

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2Thank jm1111dupa
Matias K, Director General at Gran Caribe Resort, responded to this review

We would like to thank you for choosing our resort as your host on your recent gateway to Cancun. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We sincerely look forward to welcome you back on a future occasion

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more   less 

Additional Information about Gran Caribe Resort

Address: Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $275 - $749 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Caribe Resort 4*
Number of rooms: 470
Reservation Options:
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Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#22 Spa Hotel in Cancun
#24 Business Hotel in Cancun
#25 Family Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 Luxury Hotel in Cancun
#28 Romantic Hotel in Cancun
#28 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Gran Caribe Resort staff and other travellers.
666 questions
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Questions? Get answers from Gran Caribe Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front rooms are a must in Cancun.”
 of 5 bubbles jerryk226, 19 Feb 2017 | Read review
“I think I would have perferred a walk up off the beach or a beach view.”
 of 5 bubbles lalablue426, 17 Feb 2017 | Read review
“The walk out ocean front room is well worth the additional cost”
 of 5 bubbles 251jimv, 16 Feb 2017 | Read review
“ocean and pool view”
 of 5 bubbles carolo867, 16 Feb 2017 | Read review
“We were staying on the 4th floor. Our room was Junior suite ocean front with direct sea view. These rooms are quiet and sunny - best choice.”
 of 5 bubbles X2334UHdianap, 15 Feb 2017 | Read review
5 of 5