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Panama Jack Resorts Cancun

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Blvd. Kukulkan, Km 11.5 Zona Hotelera, Cancun 77509 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
33 people are viewing this hotel
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USD 316
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Free cancellation until 23/02/22
Priceline
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Free cancellation until 22/02/22
Panama Jack Resort
USD 268
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eDreamsUSD 315
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (12065)
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Panoramas (86)
Videos (3)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Panama Jack Resorts Cancun
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 279 hotels in Cancun
Location
Cleanliness
Service
Value
Smack center in Cancun’s legendary Hotel Zone, all-inclusive and family-friendly Panama Jack Resorts Cancun is a picture-perfect escape packed with unlimited fun in the sun for guests of all ages. With sun-kissed swimming pools and fun daily doings ranging from beachfront yoga to culinary classes and live music, each carefree day promises new adventures and unexpected delights.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Fishing
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates

Location

Full view
85Good for walkers
Grade: 85 out of 100
41Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
12209Reviews1699Q+A100Room tips
Traveller rating
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Popular mentions
amygoss10 wrote a review Yesterday
Kansas66 contributions20 helpful votes
Just returned home from a 6 night stay at PJC and we miss it already! The resort itself is exceptionally clean, service is 5star, food is excellent and I can’t say enough about the kids club program/staff. Gabriella, resort concierge that I reached out to before our trip made sure our OceanFront 1BR master suite upgrade was the perfect room for us. Ana,Abby,Sofy&Bruno at Camp Jack were awesome. Overall this is a great family resort and we will likely return.
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Date of stay: October 2021Trip type: Travelled with family
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Response from Silvestre Vazquez, Director General at Panama Jack Resorts Cancun
Responded yesterday
Dear amygoss10 First of all I would like to thank you on behalf of the entire team for choosing us as the ideal resort to spend your well-deserved vacation and for taking a few minutes to share your comments with us. We are very proud to read that you really enjoyed your vacation and we exceeded your expectations especially for the great service you received from everyone, without a doubt we do it with great affection to create memorable moments for all our guests. We hope you visit us again the next time you are in Cancun. Kind regards! Silvestre V. General manager.
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Anitha wrote a review 22 Oct
2 contributions
Alberto was very courteous and very attentive. We really enjoyed the food and the service! We can’t wait to come back and enjoy spending time with our family at a great resort. Can’t beat it and can’t wait to come back!
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Date of stay: October 2021Trip type: Travelled with family
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Response from Silvestre Vazquez, Director General at Panama Jack Resorts Cancun
Responded yesterday
Dear MARRP_77 Thank you very much for choosing us as the ideal resort to spend your well-deserved vacation. We are very happy to read that you enjoyed your stay and had an unforgettable vacation thanks to the food and especially the service you received. It will be an honor to host you again the next time you return to Cancun. Warm regards! Silvestre V. General manager.
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Cole H wrote a review 22 Oct
Salt Lake City, Utah3 contributions
The resort is nice, close to the airport, and the beach is convenient. Food presentation at all of the restaurants has been incredible. All the food has been good, I especially like the Italian restaurant and Deck 74, even the poolside hotdog stand has great hotdogs, burgers and Nachos. Staff really goes above and beyond to make the experience incredible, and accommodating. All the beach bartenders are great and remember me, my girlfriend, and our drink. I only know Alejandro at the beach bar and Samuel at Deck 74, but everyone from Front Desk to Housekeeping, and anyone in between has been great. Thank you!
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Silvestre Vazquez, Director General at Panama Jack Resorts Cancun
Responded yesterday
Dear Cole. We feel very fortunate to have had your visit and above all to be able to read your comments, as they motivate and inspire us to continue offering a great quality service. Thank you very much for mentioning some of our staff members, they will feel very proud to read that you remembered their name. We hope you choose us again for your next vacation. Kind regards! Silvestre V. General manager.
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Brendan S wrote a review 22 Oct
1 contribution
THIS PLACE HAS THE BEST STAFF AND CUSTOMER SERVICE. I have been to quite a few resorts and nothing has compared to the quality of staff that they have. The staff was amazing but the resort quality was also great. The food was great and they had a lot of options. The rooms were very clean. They keep the pool area and beach area in perfect condition! They also have an activity team that does things throughout the day. It’s fun for adults and they have kid activities as well. I would like to say the biggest thank you to Luigi, Armando and Norma!!! You guys were the BEST!!!
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Date of stay: October 2021Trip type: Travelled as a couple
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Roxanne Bodes, MBA wrote a review 21 Oct
Beverly Hills, California1 contribution
This was our 2nd trip to Panama Jacks Cancun and they continue to exceed my expectations. As a travel agent I have always sung the praises of this resort and recommended this resort to my clients, but the service we received from Jonathan, Aida, and Jenni at the beach cabanas and the pool area absolutely exceeded all expectations. 5 stars all around. Jonathan is so attentive, he anticipated our every need. I can't express how amazing our trip was and much of it is because of Jonathan. Definitely splurge and treat yourself to diamond level service at the cabanas. Thanks again Jonathan (beach).
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Silvestre Vazquez, Director General at Panama Jack Resorts Cancun
Responded yesterday
Dear GRoxanneBodes First of all, thank you very much for visiting us and for taking the time to share your comments. We are very happy to read that you enjoyed your stay with us, especially for the service received in the pool area and in the cabin, we know that the boys try hard to please all our guests and we are happy that you can recognize their hard work. We hope to see you again in the future. Kind regards! Silvestre V. General manager.
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PRICE RANGE
USD 173 - USD 381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran caribe real cancun, caribe real resort spa, gran caribe cancun, gran caribe real resort & spa, cancun gran caribe real resort, gran caribe real hotel
FORMERLY KNOWN AS
Gran Caribe Cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
458
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Frequently Asked Questions about Panama Jack Resorts Cancun
Which popular attractions are close to Panama Jack Resorts Cancun?
Nearby attractions include Playa Caracol (0.4 km), Forum Beach Cancun (0.4 km), and Sweet (0.4 km).
What are some of the property amenities at Panama Jack Resorts Cancun?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Panama Jack Resorts Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Panama Jack Resorts Cancun?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Panama Jack Resorts Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Panama Jack Resorts Cancun?
Conveniently located restaurants include Bubba Gump Shrimp Co., Lorenzillo's, and Pelicanos.
Are there opportunities to exercise at Panama Jack Resorts Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Panama Jack Resorts Cancun have an airport shuttle?
Yes, Panama Jack Resorts Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Panama Jack Resorts Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Panama Jack Resorts Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Panama Jack Resorts Cancun?
The staff speaks multiple languages, including English and Spanish.