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Gran Caribe Resort

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Gran Caribe Resort
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7,641 Reviews from our TripAdvisor Community

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Showing 5,642: English reviews
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Evanston, Illinois
Reviewed yesterday NEW

Everywhere we went on the property, staff had warm smiles and an unbeatable genuine hospitality. Management excels: resort is run and maintained oh-so-well... We never heard an apology...because none was needed. Remarkable beach - long, wide, white and clean. Enough shaded spots at pool and beach. Dining: super. So many fresh/healthy choices for b-fast and lunch. Dinner was surprisingly sophisticated/artful...

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Helpful?
Thank maggielovesparis
Calgary
Reviewed yesterday NEW

February 2017 Our first time at this resort and found it with very friendly staff, comfortable and extremely clean rooms, lobby and all restaurants. The food selection was average in main restaurants and the a la carte restaurants were very good. We enjoyed a romantic special steak and lobster dinner on the beach and the food and service was exceptional....

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Thank Wawawaw0
Oregon, Wisconsin
Reviewed 2 days ago NEW

Gran Caribe Resort exceeded my expectations from the moment we arrived on 2/11/2016 until we checked out on 2/18/2017. Starting with the first and last staff we encountered, the bell-boy staff, they were kind and fun and are really fantastic ambassadors of the resort. Emilio assisted us the evening we checked in and he couldn't have been more helpful and...

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Thank Ruth8169
Syracuse, Nebraska
Reviewed 2 days ago NEW

We went for a wedding and had an awesome time!! The food was delicious and the drinks were always good! The beach was clean everyday we went down there, The staff was always polite and willing to help! Even though we didn't have our children this time I would recommend this for a good family time or just for couples!

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Thank JennieMarrs
Alexandria, Egypt
Reviewed 2 days ago NEWvia mobile

I was there in august 2016 it was amazing hotel with helpful staff i could not describe how they were very friendly .i took the all inclusive package and worth it strongly the food was very good .they perform dance show every night.the animation team were very funny .

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Thank sharabia84
Chicago, Illinois
Reviewed 3 days ago NEW

Everyone was smiling and so nice. The room was so comfortable, the pools were great and there were lots of activities. The beach was beautiful. Not wall to wall hotels like I was expecting. We were on the VIP floor where there was a 24 hour lounge with top shelf liquor, amazing breakfast and snacks. Filipe was so nice and...

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2Thank 6944Dale
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear 6944Dale, Thank you very much choosing Gran Caribe Resort to enjoy your time in Cancun and for taking the time to share your wonderful experience with us. I am very happy to know that you had a truly relaxing stay and enjoyed the terrific service of our hardworking team that always go above and beyond to ensure that every...

Suisun City, California
Reviewed 3 days ago NEW

This is our 7th year since becoming members, best purchase ever. We are always treated like family the moment we arrive. Antonio & Romi welcomed us in and had the drinks flowing. We had the Presidential as we were celebrating our big birthdays. That room did not disappoint. We were able to entertain all 32 of us in perfect style....

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Helpful?
Thank lisacherie6
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear lisacherie6, Thank you very much for your visit and positive feedback on your Gran Caribe Resort experience. Glad to learn that you and your friends thoroughly enjoyed your stay and found total relaxation! It is a perfect way to start a new year of life. Specially to know that you are a loyal member and always come back to...

Reviewed 3 days ago NEW

we stayed from jan 29 thru to feb 9. weather was great only 15 min of rain the whole stay.beach was beautiful, our room view was extremely gorgeous with ocean front corner room one wall was glass and looked directly down the beach and the room front faced the ocean and we got to watch the sunrise over the ocean...

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1Thank Harvey A
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear Harvey A, Thank you for taking your time to share feedback regarding your recent stay at Gran Caribe Resort. I am very happy to learn that you thoroughly enjoyed your stay and highly recommend it. We are thrilled to know you had a truly relaxing stay, while enjoying the delicious dining and our excellent service provided by our amazing...

Antioch, California
Reviewed 4 days ago NEW

This hotel was amazing. We were treated like royalty. The place was beautiful. The food and drinks were amazing. The best week ever! The staff was exceptional. The bartender/server Daniel was so polite and always served our drinks fast! He always made sure we had everything we needed. He really made our stay so wonderful and pleasant. I can't wait...

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1Thank vactionlady
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear vactionlady, We would like to thank you for choosing our resort as your host on your recent gateway to Cancun. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We sincerely look forward to welcome you back on a future occasion Best Regards Matias K General Manager

Vallejo, California
Reviewed 4 days ago NEW

We stayed at the Gran Caribe from 2/10-2/17/17. This is our 3rd visit at your resort and it never disappoints. Always a great experience. Your staff is what makes it so great! We love Daniel, the waiter that serves the pool and cabanas. He is always so quick with our drinks and always has a smile. Gracias

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2Thank renesaxton
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear renesaxton, It has been a real pleasure to welcome you at Gran Caribe Resort! It is very kind of you to share the comments of your experience at our hotel, we are glad to know that it has been a pleasurable one, as you enjoyed the excellent service from Daniel. We truly appreciate your preference and we hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more   less 

Additional Information about Gran Caribe Resort

Address: Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $268 - $714 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Caribe Resort 4*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com and Jetsetter so you can book your Gran Caribe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#22 Spa Hotel in Cancun
#24 Business Hotel in Cancun
#25 Family Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 Romantic Hotel in Cancun
#28 Luxury Hotel in Cancun
#28 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Gran Caribe Resort staff and other travellers.
683 questions
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Questions? Get answers from Gran Caribe Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A/C hum if you face lagoon side...but we spent little time on our balcony.”
 of 5 bubbles maggielovesparis, 24 Feb 2017 | Read review
“excellent ocean view, from all ocean view rooms”
 of 5 bubbles Wawawaw0, 24 Feb 2017 | Read review
“The rooms above the kiddy pool are a little loud due to the AC units.”
 of 5 bubbles 6944Dale, 22 Feb 2017 | Read review
“6th floor has VIP room.”
 of 5 bubbles lisacherie6, 22 Feb 2017 | Read review
“ocean front corner room has amazing view for morning sunrises and hotel zone lights at night”
 of 5 bubbles 955harveya, 22 Feb 2017 | Read review
5 of 5