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Gran Caribe Resort

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Gran Caribe Resort
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7,647 Reviews from our TripAdvisor Community

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Showing 5,647: English reviews
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New York
Reviewed 3 days ago NEW

We are a family of 3 with a 6 year old son. We had a great time and very much enjoyed the smaller scale of the resort, the really great food, the perfect beach and the kids pool, the nighttime activities, the fun bars with virgin cocktails for the kid and very attentive staff. We however wished the main pool...

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Helpful?
1Thank stevehI7598BG
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear stevehI7598BG, Thank you for taking the time to express your heavenly pleasure on your recent stay. As you mention, we are blessed to have various dining options just as you kindly mentioned. Thank you for describing your experience with us. My team and I look forward to repeating these wonderful moments with you and your family when the opportunity...

Calgary, Canada
Reviewed 3 days ago NEW

This resort is smaller than the ones I have visited in the past in the Mayan Riviera but it suited our family very well because everything was such a short walk away. Our family of five loved our room with the bunk bed and trundle. My kids (10,8,8 yrs) loved the warm kids pool, and waterslides. Unfortunately, some of the...

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Helpful?
1Thank nancybr0ek
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear nancybr0ek, Thank you so much for sharing your beautiful vacation experience with us. Very glad to know that your have now beautiful memories of your family enjoying our property. It will continue to be our pleasure providing you some of your best vacation experiences, and I hope that we will have the opportunity to host you again in this...

Rolfe, Iowa
Reviewed 3 days ago NEW

It was a very nice place with a beautiful beach and the people were very kind and always there to service you with whatever. The entertainment staff did a great job keeping the day going and interacting with us. Thanks to Estefania, Daniel and Sabina. The only thing there isn't a lot of pool area if you are going for...

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Helpful?
1Thank na4schmidt
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear na4schmidt, Thank you for taking the time to express your great satisfaction on your recent visit with us, and also for mentioning the fine contribution of my outstanding team. On behalf of all the staff that made your stay a successful and unforgettable one, I thank you for your kind words Looking froward to welcome you again. Kind regards,...

Reviewed 3 days ago NEWvia mobile

If you wonder if the spa and massage are worth it, yes , yes they are! Just had the most amazing couples massage with Thelma and Irma. So often a deep tissue massage is anything but deep, Thelma hit all the right spots with the perfect amount of pressure. Total relaxation followed. Irma performed my husbands massage and he was...

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Helpful?
Thank Cristy S
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear Cristy S, I am very glad to receive fantastic news about your recent saty and delicous experience at the Spa Real! I totally agree with you and are very happy to know that you had such a relaxing experience. I am going to share your lovely words with Irma and Thelma. We look forward to welcome you again soon....

Medford, Massachusetts
Reviewed 3 days ago NEWvia mobile

This was our first all inclusive and by no means will it be our last. Once you get a wrist band your off. Eat, drink, relax and don't worry about a thing. The resort is small than some other ones but I enjoyed that. Plenty to do for families and couples. Volleyball, soccer, poll activities, great evening entertainment and pretty...

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Helpful?
2Thank Josh79b
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear Josh79b, I appreciate your review on Trip Advisor. It was our great delight to have made such a good impression on you on this, your first taste of Gran Caribe and are already considering to visit next year. We are honored by your presence and will remain at your service for many more visits in the future. Kind regards,...

Evanston, Illinois
Reviewed 3 days ago NEW

Everywhere we went on the property, staff had warm smiles and an unbeatable genuine hospitality. Management excels: resort is run and maintained oh-so-well... We never heard an apology...because none was needed. Remarkable beach - long, wide, white and clean. Enough shaded spots at pool and beach. Dining: super. So many fresh/healthy choices for b-fast and lunch. Dinner was surprisingly sophisticated/artful...

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Helpful?
Thank maggielovesparis
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear maggielovesparis, Thank you so much for such a great review. I would like to first, thank you for your beautiful words for our amazing team, they are the ones that deserve the applause! To answear your questions, we do it with our heart! Every interaction with our guests is an opportunity to share our commitment, our passion and very...

Calgary
Reviewed 3 days ago NEW

February 2017 Our first time at this resort and found it with very friendly staff, comfortable and extremely clean rooms, lobby and all restaurants. The food selection was average in main restaurants and the a la carte restaurants were very good. We enjoyed a romantic special steak and lobster dinner on the beach and the food and service was exceptional....

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Helpful?
Thank Wawawaw0
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear Wawawaw0, Thank you so much for reserving with us at Gran Caribe and taking the time to share your insights and lovely experience. We focus on your comfort and well-being, and whether your interest may be dining, activities, you now know that you can count on us! We look forward to welcome you again soon. Kind regards, Matias K....

Oregon, Wisconsin
Reviewed 4 days ago NEW

Gran Caribe Resort exceeded my expectations from the moment we arrived on 2/11/2016 until we checked out on 2/18/2017. Starting with the first and last staff we encountered, the bell-boy staff, they were kind and fun and are really fantastic ambassadors of the resort. Emilio assisted us the evening we checked in and he couldn't have been more helpful and...

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Helpful?
Thank Ruth8169
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear Ruth8169, I appreciate your beautiful and detailed review. It was such a pleasure to read your beautiful words about the experience you had in Gran Caribe Resort. We care about your vacation and try our best every single day to be able to exceed your expectations. Thank you so much for giving the names of those special ones that...

Syracuse, Nebraska
Reviewed 4 days ago NEW

We went for a wedding and had an awesome time!! The food was delicious and the drinks were always good! The beach was clean everyday we went down there, The staff was always polite and willing to help! Even though we didn't have our children this time I would recommend this for a good family time or just for couples!

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Helpful?
Thank JennieMarrs
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear JennieMarrs, Thank you for your review on TripAdvisor. I am very happy to know that you were able to enjoy so much our resort and were able to witness the amazing work of our wedding coordinators. We truly hope that you bring your children one day and together enjoy our very family friendly resort. Kind regards, Matias K. General...

Alexandria, Egypt
Reviewed 4 days ago NEWvia mobile

I was there in august 2016 it was amazing hotel with helpful staff i could not describe how they were very friendly .i took the all inclusive package and worth it strongly the food was very good .they perform dance show every night.the animation team were very funny .

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Helpful?
Thank sharabia84
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear sharabia84, Thank you for a short and positive review. Very glad to read that you are highly satisfied with our beautiful resort and it's various services, the delicous food and fantastic team. We look forward to welcome you again soon. Kind regards, Matias K. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more   less 

Additional Information about Gran Caribe Resort

Address: Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $268 - $728 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Caribe Resort 4*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com and Jetsetter so you can book your Gran Caribe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#22 Spa Hotel in Cancun
#24 Business Hotel in Cancun
#25 Family Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 Romantic Hotel in Cancun
#28 Luxury Hotel in Cancun
#28 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Gran Caribe Resort staff and other travellers.
689 questions
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Questions? Get answers from Gran Caribe Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even if you don't have a pure ocean view room, you still see the ocean. All good.”
 of 5 bubbles stevehI7598BG, 24 Feb 2017 | Read review
“A/C hum if you face lagoon side...but we spent little time on our balcony.”
 of 5 bubbles maggielovesparis, 24 Feb 2017 | Read review
“excellent ocean view, from all ocean view rooms”
 of 5 bubbles Wawawaw0, 24 Feb 2017 | Read review
“The rooms above the kiddy pool are a little loud due to the AC units.”
 of 5 bubbles 6944Dale, 22 Feb 2017 | Read review
“6th floor has VIP room.”
 of 5 bubbles lisacherie6, 22 Feb 2017 | Read review
5 of 5