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GR Solaris Cancun

4,935 reviews
#35 of 177 Hotels in Cancun
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Traveller (3916)
Pool & Beach (945)
Room & Suite (730)
Overview
  • Excellent52%
  • Very good30%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“marco polo”(826 reviews)
“ocean view”(317 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (4,935)Write a Review
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1,929
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Show reviews that mention
All reviewsmarco poloentertainment staffocean viewtime shareswim up barmagic showadult poollower poolkids clubper devicenightly showsmain poolmexican nightmake reservationspicky eatertimeshare presentationa lot of fun
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1,681 - 1,685 of 4,086 reviews
Reviewed 2 April 2015

Something all 27 of us noticed about this resort was the exceptional service. Day in and day out, staff after staff were polite and willing to please and help. Special thanks to Omar for his help. We made it to 3 of the nightly shows...More

2  Thank Bill Y
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 4 April 2015

First and foremost, thank you for allowing us the opportunity to host your holidays. For us, is very important to know about our guests’ experiences during their stay in our resort, so thank you for the time you took to write about it. It is...More

Reviewed 1 April 2015

We were at the GR Solaris and the experience was quite good for the first time I Cancun the hotel was a small and well clean, I have only 3 suggestions 1. The WIFI is expensive at least must be free in certain areas 2....More

3  Thank Alfredo P
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 4 April 2015

Respuesta Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on TripAdvisor. We greatly appreciate the suggestions you mentioned,...More

Reviewed 1 April 2015

Let me start by saying this was one of the best family vacations we have ever had! Beginning with the customer service I received when booking the trip. I called only about a month prior to our arrival and they were so accommodating! Upon arrival...More

3  Thank Tracy E
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 4 April 2015

Thank you for writing such great comments regarding your recent stay with us. It is with great honor that I read your review highlighting every aspect of your enjoyment, from the arrival, Resort facilities and room through the variety of food and beverages we carefully...More

Reviewed 1 April 2015

This hotel is absolutely perfect, this was my fifth time going there and we had an amazing time. The entertainment staff is fantastic and constantly keep you laughing. I went with my entire family and my boyfriend and we all had the best trip thanks...More

1  Thank funandsun04
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 4 April 2015

We appreciate very much for writing such a wonderful review regarding your past stay at GR Solaris. It is with great pleasure we read our staff continue to exceed your expectations in every one of your visits and make you feel welcome and at home;...More

Reviewed 30 March 2015

Just returned from a 7 night stay at GR Solaris that was awesome once again!!! This is our 4th time staying here and absolutely love it! A great big thank you to Karen, Any, and Pao from the Kids Club!!! My daughters ages 9 and...More

4  Thank JHMMW
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 2 April 2015

First and foremost, thank you for allowing us the opportunity to host your holidays. For us, is very important to know about our guests’ experiences during their stay in our resort, so thank you for the time you took to write about it. We appreciate...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
USD 218 - USD 370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Cancun
#28 Family Hotel in Cancun
#29 Business Hotel in Cancun
#31 Luxury Hotel in Cancun
#31 Top resorts Hotel in Cancun
#32 On the Beach Hotel in Cancun
#37 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 218 - USD 370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Cancun
#28 Family Hotel in Cancun
#29 Business Hotel in Cancun
#31 Luxury Hotel in Cancun
#31 Top resorts Hotel in Cancun
#32 On the Beach Hotel in Cancun
#37 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3916)
Pool & Beach (945)
Room & Suite (730)
Dining (342)
Amenities (158)
Family and Play Areas (56)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Yngraf107
22 February 2018|
Answer
Response from SolarisHotels | Property representative |
Dear Yngrag we always have dinner options without reservation but for Marco Polo and Zái you need to do the reservation 24 hrs in advance Best Regards
0
Votes
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catherine4812018
20 February 2018|
Answer
Response from SolarisHotels | Property representative |
Hi Catherine: Yes of course!!! Why not??? Everyone is welcome! Regards!
0
Votes
Google Translation
Edith B
19 February 2018|
AnswerShow all 2 answers
Response from SolarisHotels | Property representative |
Hola Edith B we have reusable plastic cups around the pool areas. Best Regards
0
Votes
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Room Tips
"If you want a chair at the main pool, get down there by 7am!"
Read review
"Book early"
Read review
"We had a great oceanview room - stocked refrigerator and attentive housekeeper"
Read review
"1st floor ...frontal ocean view w. hot tub and great access ( 180)"
Read review
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