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GR Solaris Cancun

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Traveller (4003)
Pool & Beach (956)
Room & Suite (736)
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Overview
  • Excellent52%
  • Very good30%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“marco polo”(845 reviews)
“time share”(264 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,120)
There are newer reviews for GR Solaris Cancun
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4,244 results
Traveller rating
2,031
1,303
525
233
152
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2,031
1,303
525
233
152
Show reviews that mention
All reviewsmarco poloentertainment stafftime shareswim up barmagic showocean viewadult poollower poolper devicekids clubnightly showsmain poolmake reservationsmexican nightpicky eatertimeshare presentationall inclusive resort
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11 - 15 of 4,244 reviews
Reviewed 1 week ago via mobile

Great service and staff. Everything very nice and clean. Great shows at tehuacan dine in theater. The girls from the mini club were awesome specially Montse, my kids loved their activities and had a great time with them. One suggestion, food quality could be better....More

1  Thank luisakoval
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 1 week ago

Dear Luisakoval: We appreciate so much your remarks concerning the food as well as your overall acknowledgments to the service and environment of the hotel. Also we appreciate the opportunity of having been your host in Cancun and we look forward to see you soon...More

Reviewed 1 week ago via mobile

Hey people. We are currently on our last night stay here at the GR Solaris. So let me tell you a little about the resort and things that went down. I gave the resort 5 stars the resort is well maintenance and your room will...More

Thank Mssue2u
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 1 week ago

Dear Mssue2u: First of all, thank you for allowing us of being part of this lovely experience that you had at GR Solaris; it is always an honor to receive such complementary reviews on TripAdvisor. Also we are happy that you enjoyed your birthday and...More

Reviewed 1 week ago

This visit was our 11th vacation at a Solaris Hotels. 1 visit to Cabo, and this was our 10th visit to GR Solaris. We love your location, property, food, and most especially your fabulous staff. From the Bell Men who greeted us like old friends,...More

Thank cornel m
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 1 week ago

Dear Cornel m: First of all, it is always a great pleasure to welcome back members of our great Solaris family and to read a very detailed review on TripAdvisor. On the other part, we are glad you liked the services from the staff; it...More

Reviewed 1 week ago

Hands down the best place to stay in Cancun. Wonderful staff, food and amenities. The beach location is fantastic, no too crowded and no rocks. Maggy, Hamilton, Pascal, Alfredo and many of the other staff members will become your family and this will be your...More

Review collected in partnership with this hotel
Thank speziales
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 1 week ago

Dear Speziale: First of all, it is always a great pleasure to welcome back members of our great Solaris family and it is such an honor to read how our staff members did everything in their hands to assure you a memorable experience. Thanks for...More

Reviewed 1 week ago

As a family who is vegetarian, GR Solaris buffet was not the best. However, Raul, the pasta station, was very accommodating providing excellent food and service. Raul was very patient and catered to us every day during lunch. Special shout out to Raul! Wooo!More

Thank Lillianhua
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 1 week ago

Dear Lillianhua: We are happy your overall experience was good and have felt an exceptional service from all the staff, especially from Raul, who did his best for your enjoyment. Also thank you dor sharing your review on TripAdvisor as well for the opportunity of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
USD 197 - USD 483 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Cancun
#29 Spa Hotel in Cancun
#29 Business Hotel in Cancun
#31 Luxury Hotel in Cancun
#32 Top resorts Hotel in Cancun
#34 On the Beach Hotel in Cancun
#37 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 197 - USD 483 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Cancun
#29 Spa Hotel in Cancun
#29 Business Hotel in Cancun
#31 Luxury Hotel in Cancun
#32 Top resorts Hotel in Cancun
#34 On the Beach Hotel in Cancun
#37 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4003)
Pool & Beach (956)
Room & Suite (736)
Dining (348)
Amenities (158)
Family and Play Areas (56)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
phyllisorlando
23 May 2018|
Answer
Response from Myra L | Reviewed this property |
Hello Phyllis, there are wheelchairs on the property as my sister in law had one to many tequila shots. The ferry to Isla Mujeres is about 25 minutes away and you have to get on one of the buses at the front of the resort... More
1
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Room Tips
"Rooms facing sideways are quieter and have balcony views of both the lake AND the lagoon!!"
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"8133 and 8119"
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"Ocean view on 5th floor, better sunrise view"
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"all of them"
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