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    Hotel Riu Palace Las Americas

    Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
    011 61 1800 669 201
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    08/01/2018 09/01/2018
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    Traveller (8408)
    Pool & Beach (1720)
    Room & Suite (1430)
    Overview
    • Excellent65%
    • Very good23%
    • Average7%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “tio pepe” (115 reviews)
    “musty smell” (288 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Las Americas
    Special Offer: Your first gift: 500 pts
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    Rooms
    8 Jan.9 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (6,841)
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    1 - 5 of 5,461 reviews

    Reviewed yesterday

    We really liked this resort. 4 of us flew in from Michigan and 2 from Florida, when we checked in, we were offered an upgrade for $40, but because we all wanted to be together, we chose to take 3 rooms on the 8th floor...More

    1  Thank IrishGirll488
    Hotel's Favourite
    Reviewed 12 November 2017 via mobile

    This hotel was the highlight of our stay in Cancún. The room was amazing. We had a jacuzzi by the balcony, and it was glorious. The views, the activities in the hotel, the beach, the pools, the shows in the theater and the quality of...More

    10  Thank Rocío A
    Reviewed 3 days ago

    We had an amazing week stay in Nov, the staff are amazing and so friendly, the food was amazing so were the drinks..the hotel was very clean the beach is breath taking and so clean,,.cant say enough for all the help they gave us when...More

    2  Thank M-Fatima O
    Reviewed 4 days ago via mobile

    My friends and I were very excited to stay here, especially with all the great reviews on trip advisor. We were fabulously introduced with 4 glasses of champagne upon arrival...a great way to start vacation. Walking in, the decor could be described as an older...More

    2  Thank jeraldinevirina
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Las AmericasResponded today

    Dear guest, Thank you for taking the time to give us a valued feedback following your recent stay at our hotel. We were surprised to read your comments about our housekeeping staff since we have no records about the described incident in your review. At...More

    Reviewed 4 days ago

    We had a great 2 weeks here from Nov 22. Resort is spotless & staff are the best Special mention to Adrian in the lobby bar & Luis the chef in buffet both went way beyond line of duty to make things special

    1  Thank Linda1948_12
    Hyatt Ziva Cancun
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    Hotel Riu Cancun
    10,261 reviews
    #33 of 176 hotels in Cancun
    0.2 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Breakfast included
    • Dry Cleaning
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 299 - USD 463 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Romantic Hotel in Cancun
    • #15 Top resorts Hotel in Cancun
    • #15 Spa Hotel in Cancun
    • #16 On the Beach Hotel in Cancun
    • #16 Luxury Hotel in Cancun
    • #27 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 372
    • Reservation Options
    • TripAdvisor is proud to partner with RIU Hotels and Resorts, BookIt.com, Expedia, Travelocity, Hotwire, Orbitz, HotelsforEveryone, getaroom.com, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hotel Riu Palace Las Americas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Riu Palace Cancun ,
    • Cancun Riu Palace ,
    • Riu Las Americas Cancun ,
    • Hotel Riu Palace Las Americas Cancun ,
    • Riu Palace Las Americas Hotel ,
    • Las Americas Cancun
    Add Photo Photos
    Traveller (8408)
    Pool & Beach (1720)
    Room & Suite (1430)
    Dining (657)
    Hotel & Grounds (4639)
    Bathroom (89)
    Family and Play Areas (41)
    Business Centre & Event Rooms (31)
    Nearby
    Nearby HotelsSee all 176 hotels in Cancun
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    Hotel Riu Cancun
    10,261 reviews
    .19 km away
     
    Presidente InterContinental Cancun Resort
    2,574 reviews
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    Ask a question
    Questions & Answers
    Captainyellowblue
    16 December 2017|
    Answer
    Response from Bonnie425 | Reviewed this property |
    About three blocks to the outlet store and two more blocks to closest flea market. There is flea market in Cancun downtown you can take city bus we were not comfortable going that far from resort
    0
    Votes
    SandDog
    14 December 2017|
    Answer
    Response from Angela C | Reviewed this property |
    There is an outdoor office for the recreation equipment. When you go out of the resort, take a right on the beach, and you will see it on the right.
    1
    Vote
    Glenn C
    10 December 2017|
    AnswerShow all 2 answers
    Response from craig v | Reviewed this property |
    well done..not cruise ship quality...but good..Karaoke ..every Sunday...plus the night life is just outside our hotel!!!
    0
    Votes
    Room Tips
    "Room 812 is ocean view on the end above the party pool and larger than the other rooms but does not have a..."
    Read review
    "all rooms have an amazing view of the beach"
    Read review
    "Pay the little extra for ocean view"
    Read review
    "most rooms smelled wet and musty, felt damp"
    Read review
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