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Hotel Riu Cancun

#32 of 181 Hotels in Cancun
Certificate of Excellence
20/06/2017 21/06/2017
1 room 2 adults 0 children
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Hotel Riu Cancun
Hotel Riu Cancun
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9,792 Reviews from our TripAdvisor Community

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Showing 6,621: English reviews
UK
Reviewed 10 January 2010

This was the best hotel I have ever stayed in and we have stayed in the intercontinental hotels and this was by far a level above the rest!!! food 5* service5* location 5** everything else what can i say going back in 2010!!

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2Thank Summer2026
Birmingham, United Kingdom
Reviewed 10 January 2010

Our holiday started off with a 13 hour Thomson flight from Birmingham. The delay was due to stopping off at Manchester for refuelling and cabin crew change over. I would not do this again because sitting on a plane for 13 hours is no fun unless you have paid for premier!! Once we arrived at the hotel we were taken...

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6Thank paulandleanne
Cambridge
Reviewed 9 January 2010

We read the reviews on trip advisor and the majority of reviews were very good so our expectations were high. We were not dissapointed, We, with our children aged 12 and 22 arrived at the hotel 1 week before christmas for a 2 week break. When we booked the holiday, a request was made for 2 adjoining rooms and we...

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5Thank Brookland
Kirkwood, MO
Reviewed 5 January 2010

I wish there was a place to review the funjet company. The experience with them was horrendous. We were stuck for 17 hours in an airport due to airplane malfunction and were promised a significant discount and/or cash refund, but received $250 in vouchers, which must be utilized by each individual family member; yet my husband and I paid for...

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4Thank renegade4him
New Jersey
Reviewed 5 January 2010

I stayed at this resort back in August. My first time staying at a RIU. I have stayed at all-inclusive's before and this resort was quite impressive. Very clean and a very friendly staff. We had a room with a balcony in the building not attached to the hotel which was very spacious. I was quite impreesed with the size...

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2Thank travelman1979_10
Toronto
Reviewed 5 January 2010

FYI, this was my third time in Mexico, and I have been to 3 different resorts, OASIS and Grand Palladium, therefore my review is a bit biased due to my previous experiences. The beach: - The beach is 8 feet wide, along a wall. Therefore If you are a beach lover, you will not like it. The chairs were all...

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1Thank travel_26Toronto
Ontario
Reviewed 4 January 2010

Dec. 21-28, 2009 We will have wonderful memories of our Christmas vacation in Cancun thanks to the staff at the Riu Cancun. They created an atmosphere that was very welcoming, relaxing and fun. They work incredibly hard to make sure you are looked after. The hotel at this time served 1608 people and was at 109% capacity (due to the...

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4Thank Ilovethemeparks
Southern Ontario, Canada
Reviewed 4 January 2010

Just got back, spent New Year's at the Riu Cancun and had a fabulous time! Staff were superb, very friendly and helpful. Food was great, lots to choose from. Lots of action all the time: sports & rec. staff kept people busy at the pools & beach, and the evening shows were surprisingly entertaining. The only slight downside was that...

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4Thank CantStandSnow
toronto
Reviewed 4 January 2010

I have been to Cancun twice in the past. My first visit was at Riu Caribe, my second at Riu Cancun, and I returned for my third visit to the Riu Cancun again. I was not impressed at all. Some travel companies rate this hotel as a 5 star. I think it's lucky to maintain a 4 star status. A...

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Thank CCinT0
Yorkshire England
Reviewed 3 January 2010

We stopped at this hotel for 1 month and was a bit worried after reading some of the reviews, we did not need to worry at all. when you first arrive you are taken upstairs near to the 24hour sports bar to registar get your room keys, your towel tokens, safe keys which are free, and fill a few forms...

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5Thank babybliss

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20/06/2017 21/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in "Corazone", Cancun's resort area. 14-Storey main building and a 5-storey annex building. On the beachfront. Complimentary sun loungers on the beach. 20 M/65 ft. From a shopping centre. 10 Km/6.2 Miles from downtown Cancun. 20 Km/12.5 Miles from Cancun Int'l. Airport. Credit cards accepted: MasterCard, Visa ... more   less 

Additional Information about Hotel Riu Cancun

Address: Blvd. Kukulcan | Km 9, Manzana 50, Lote 5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $306 - $658 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Cancun 3.5*
Number of rooms: 569
Reservation Options:
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Also Known As:
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Cancun Riu Hotel
Rui Cancun
Hotel Style:
#24 Romantic Hotel in Cancun
#25 Spa Hotel in Cancun
#28 Top resorts Hotel in Cancun
#30 On the Beach Hotel in Cancun
#39 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No rooms on the 13th Floor have a sea view. see pictures. .”
  • View from Balcony from room on 7th Floor.
, 28 May 2017 | Read review
“Rooms overlooking the wedding area are quieter, but just book you will not be disappointed.”
harrywS7363AJ, 25 May 2017 | Read review
“Higher floor for good view..”
cypress101, 19 May 2017 | Read review
“Stay here!”
walkdbeachnobx, 18 May 2017 | Read review
“beautiful Ocean view .”
Contactsistravel, 16 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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