We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
14/08/2017 15/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Riu Cancun

    Blvd. Kukulcan | Km 9, Manzana 50, Lote 5, Cancun 77500, Mexico
    Hotel website
    Save
    Best prices for your stay
    14/08/2017 15/08/2017
    No availability for your dates from these sites
    Traveller (10522)
    Pool & Beach (2119)
    Room & Suite (1938)
    Hotel Riu Caribe
    7,459 reviews
    #45 of 175 hotels in Cancun
     
    Hotel Riu Palace Peninsula
    5,062 reviews
    #20 of 175 hotels in Cancun
     
    Hotel Riu Palace Las Americas
    6,580 reviews
    #17 of 175 hotels in Cancun
     
    GR Caribe by Solaris
    3,137 reviews
    #25 of 175 hotels in Cancun
     
    Overview
    • Excellent56%
    • Very good28%
    • Average9%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “coco bongo” (578 reviews)
    “sports bar” (538 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Hotel Riu Cancun
    Special Offer: Your first gift: 500 pts
    Hotel deals
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Hotel Riu Caribe
    7,459 reviews
    #45 of 175 hotels in Cancun
     
    Hotel Riu Palace Peninsula
    5,062 reviews
    #20 of 175 hotels in Cancun
     
    Hotel Riu Palace Las Americas
    6,580 reviews
    #17 of 175 hotels in Cancun
     
    GR Caribe by Solaris
    3,137 reviews
    #25 of 175 hotels in Cancun
     
    Rooms
    14 Aug.15 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "72de7d9a33cf448195c85b48e73ad58b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":286104,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":14,"month":8,"year":2017},"checkout":{"day":15,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"72de7d9a33cf448195c85b48e73ad58b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Hotel Riu Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjcyZGU3ZDlhMzNjZjQ0ODE5NWM4NWI0OGU3M2FkNThiIiwiQUlLIjoiNDgxNTc5NGE0MWJlNDY0ODk3NjU5MDViNWM1YTI0NzYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "14/08/2017", "checkOut": "15/08/2017", "lowestPrice": null, "hasDates": true, "hacComplete": true, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (9,932)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Hotel Riu Cancun
    See the most recent reviews

    4,281 - 4,285 of 6,718 reviews

    Reviewed 7 April 2010

    This was the worst managed hotel that I have ever stayed in, and I have been all over the tropics and have never been traeted so poorly. This woman was the most unresonable and she phyiscally assaulted me. She definatley showed that she has power....More

    3  Thank pricessjc15
    Reviewed 7 April 2010

    Travelled with two girlfriendsfrom March 27 to April 3 2010, as we do every year as a tradition with the girls only. Went to Maya Riveria last year and decided to try Cancun this year. Started doing our research in Febuary, and followed up with...More

    2  Thank OakvilleTammy
    Reviewed 7 April 2010

    Stayed @ Riu Cancun Mar. 28th to Apr. 3rd.. Nice hotel - we were on the 2nd floor - not happy with view, but as you may have read on other reviews, elevators were/are small/HOT, so we didn't mind the 2 story walk.. Food was...More

    2  Thank Moose21Hfx
    Reviewed 7 April 2010

    This was my first time to Mexico, and my and my boyfriend absolutely loved it. We had read every word written on here, and looked at every photo. Let me just start by saying this was our experience, some people on our coach on the...More

    3  Thank Frenchy1977
    Reviewed 6 April 2010

    We were booked into the Bahia Principe - Tulum and were offered an opportunity to go to the Riu Cancun for one night. I had been searching properties on the web and thought the Riu hotels looked great. Unfortunately this hotel did not live up...More

    1  Thank Veronica100
    Hotel Riu Caribe
    7,459 reviews
    #45 of 175 hotels in Cancun
     
    Hotel Riu Palace Peninsula
    5,062 reviews
    #20 of 175 hotels in Cancun
     
    Hotel Riu Palace Las Americas
    6,580 reviews
    #17 of 175 hotels in Cancun
     
    GR Caribe by Solaris
    3,137 reviews
    #25 of 175 hotels in Cancun
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Internet
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • USD 223 - USD 1,099 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #24 Romantic Hotel in Cancun
    • #25 Spa Hotel in Cancun
    • #28 Top resorts Hotel in Cancun
    • #30 On the Beach Hotel in Cancun
    • #39 Family Hotel in Cancun
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 569
    • Reservation Options
    • TripAdvisor is proud to partner with RIU Hotels and Resorts, Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA and Evoline ltd so you can book your Hotel Riu Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Riu Cancun Hotel Cancun ,
    • Riu Cancun Mexico ,
    • Cancun Riu Hotel ,
    • Rui Cancun
    Add Photo Photos
    Traveller (10522)
    Pool & Beach (2119)
    Room & Suite (1938)
    Dining (631)
    Hotel & Grounds (5992)
    Family and Play Areas (86)
    Bathroom (73)
    Business Centre & Event Rooms (56)
    Nearby
    Dreams Sands Cancun Resort & Spa
    4,014 reviews
    .39 km away
     
    Grand Fiesta Americana Coral Beach Cancun
    4,056 reviews
    .41 km away
     
    Cancun Clipper Club
    595 reviews
    .45 km away
     
    Fiesta Americana Villas Cancun
    1,923 reviews
    .33 km away
     
    Nearby Restaurants
    Chedraui Selecto
    486 reviews
    .25 km away
    Mextreme
    2,034 reviews
    .43 km away
    Casa Tequila
    782 reviews
    .33 km away
    Marinero's
    707 reviews
    .41 km away
    Nearby Attractions
    Mandala Beach
    380 reviews
    .58 km away
    Forum Beach Cancun
    276 reviews
    .52 km away
    Cancun Convention Center
    60 reviews
    .38 km away
    Playa Linda
    44 reviews
    .12 km away
    Ask a question
    Questions & Answers
    Fizzy W
    25 July 2017|
    Answer
    Response from Ronnie L |
    No all inclusive is 24/7 but after a certain time Restaurants are closed so you might have to go to the sports bar for food.
    1
    Vote
    Joanna L
    25 July 2017|
    AnswerShow all 2 answers
    Response from Rhysandcaryl |
    The hotel is 100% maximum occupancy at the moment- peak time I suppose. However we asked before we arrived and we're given an ocean facing room on the 5th floor. So I'd ring them before you come. Hotel is spotless.food... More
    1
    Vote
    Room Tips
    "Ocean view is good"
    Read review
    "11th Floor Ocean View, stunning views of the beach and ocean"
    Read review
    "Get a room with a balcony and a view to ocean"
    Read review
    "Don't stay on floor 13"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing