We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 176 hotels in Cancun

Hotel Riu Cancun

10,256 reviews
#33 of 176 Hotels in Cancun
Save
Traveller (11130)
Pool & Beach (2232)
Room & Suite (1996)
Overview
  • Excellent56%
  • Very good28%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“coco bongo”(594 reviews)
“annex building”(90 reviews)
“sports bar”(560 reviews)
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Suites
3.5 Star Hotel
All hotel details
Offers from Hotel Riu Cancun
Special Offer: Your first gift: 500 pts
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (10,256)Write a Review
There are newer reviews for Hotel Riu Cancun
See the most recent reviews
Filter reviews
6,909 results
Traveller rating
3,567
1,909
761
385
287
Traveller type
Time of year
LanguageEnglish
More languages
3,567
1,909
761
385
287
Show reviews that mention
All reviewscoco bongoannex buildingsports barjapanese restaurantquiet poolevery other daybar crawlsteakentertainment staffdays in advanceactivity poolamazing holidayjungle tourcaptain hookmain buffetbeds are hardmake reservations
FilterEnglish
Updating list...
4,191 - 4,195 of 6,909 reviews
Reviewed 28 January 2011

Let me start by saying this is the first time I have ever reviewed a hotel on trip advisor. I am the kind of person who rolls my eyes when people complain about humidity, or dirty tile in Mexico. I just think some people are...More

5  Thank pbgrim1404
Reviewed 27 January 2011

This was our second trip to Cancun and the second time staying in a Riu hotel - as a matter of choice, we usually pick the Riu Group as you are assured of a certain level of quality and service. We picked the Riu Cancun...More

4  Thank kellemar
Reviewed 27 January 2011

My husband and I travelled to Cancun with our 4 year old. This was our second stay in a Riu property, our first at this destination, and we were not disappointed. Check in: The front desk was always busy, but our check in was quick,...More

1  Thank Parul75
Reviewed 27 January 2011

stayed at the riu cancun january 16-23 and we enjoyed this hotel very much.basic but clean and large rooms.had a beautiful ocean view and i think most rooms are.hotel staff are very friendly and helpful including the front desk.we had a few minor things addressed...More

2  Thank timbo114ca
Reviewed 26 January 2011

I stayed at the Riu cancun for 2 weeks. The staff spoke good English and were so friendly. They were awesome you could tell they are very hard workers. Every day I would see people cleaning floors, windows, and walls. The pool and pool decks...More

2  Thank ChelseaNotter
PreviousNext
18378388398408411382
Add Photo Photos
Traveller (11130)
Pool & Beach (2232)
Room & Suite (1996)
Dining (647)
Hotel & Grounds (6396)
Family and Play Areas (90)
Bathroom (82)
Business Centre & Event Rooms (60)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa
Free Internet
Free Parking
Breakfast included
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Dry Cleaning
Concierge
Banquet Room
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 247 - USD 472 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Cancun
#27 Spa Hotel in Cancun
#29 Top resorts Hotel in Cancun
#31 On the Beach Hotel in Cancun
#32 Family Hotel in Cancun
Room types
Suites, Family Rooms
Details
Price range
USD 247 - USD 472 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Cancun
#27 Spa Hotel in Cancun
#29 Top resorts Hotel in Cancun
#31 On the Beach Hotel in Cancun
#32 Family Hotel in Cancun
Room types
Suites, Family Rooms
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite