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Hotel Riu Cancun

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#26 of 181 Hotels in Cancun
Certificate of Excellence
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Hotel Riu Cancun
Hotel Riu Cancun
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9,223 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Cancun
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Showing 6,279: English reviews
Toronto
Reviewed 27 April 2009

First the bad news, then the good. BAD: Rooms - They were clean but outdated. Our floor was waxy all the time and the room was damp. The beds were hard as rocks! Crowd - Usually I make a lot of new friends on my trips but it was difficult to do so at this resort. The older people were...

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5Thank SunLover84Toronto
england
Reviewed 26 April 2009

had the time of my life, service was excellent, food excellent always something for everyone. The beach and pool fantastic. clubs nearby and onsight for those who like the nightlife. beach and quiet pool for people who like it a bit quieter. we went as a large group aged between 3 and 60 and not one of us could complain...

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3Thank anklebitersrus
NYC
Reviewed 25 April 2009

A friend and I stood at the Riu Cancun in April for 5 days. I started to wonder if I had made the right choice after reading the reviews. Total opposite of what they said so just ignore them. The lobby is beautiful we arrived late like 11pm we were checked in very fast given are bracelets and sent on...

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2Thank MeloYello
Toronto, Ontario Canada
Reviewed 24 April 2009

I have to say that all things prior to our main issue with Riu Cancun were swell. The cleanliness of this resort is well above par. We really enjoyed the food, didn't care much for the a la carte[s]. The overall appearance is spectacular! HOWEVER, On the last night of our stay our safety was greatly at risk. Myself and...

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6Thank dogobgyn
QUINCY, MA
Reviewed 23 April 2009

This is a good place to stay if you're looking to have a great time. The staff is very friendly, and the bartenders are awesome!! After the first day the bartenders knew what we were drinking, and made sure we always had a cold drink in front of us. Raffa is the man!! The location of this hotel can't be...

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2Thank BOBSAV
Calgary Alberta
Reviewed 22 April 2009

Our stay has mixed reviews one as older adults and one of early 20's adults. The younger people loved it, they liked the pools and the beach and mostly the night life. Being close to bars outside the resort was a plus. They loved it all. My husband and I not so much no room at the pool or beach...

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1Thank cliar
Liverpool, United Kingdom
Reviewed 22 April 2009

I have just returned from two week trip to the Rui Cancun with my partner for my Friends wedding, and although I was worried reading bad reviews, I was relieved on arrival! The hotel exterior is impressive and one of the best in the area, the lobby is beautiful and kept immaculate, check in was quick. Our room was spottless,...

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2Thank VicEnglanduk
Vancouver
Reviewed 21 April 2009

Just returned back from the Riu Cancun, and could not have asked for any better. We arrived late at night, so were given rooms on the second floor with an obstructed view. We called the front desk who were more than happy to switch our rooms the next day. From then on everything was perfect. The majority of the stay...

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4Thank Bella787
niagara falls, new york
Reviewed 21 April 2009

My husband and I just returned from a week long vacation at RIU Cancun. We were celebrating our 25th wedding anniversary and our daughter surprised us with a trip to Mexico. We had a great time. We got in very late on saturday nite around midnight. We were supposed to have a jr suite upgrade for our anniversary but the...

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2Thank pearlbell62
Wales, UK
Reviewed 20 April 2009

Riu Cancun attracts all ages, groups, etc as it has something for everyone. If you want peace you can find it , if you are after something more lively they have that too. The staff are just lovely, the food amazing (variety, quality, quantity), the entertainment staff work very hard and the building itself is lovely and spotless. We preferred...

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3Thank Jane27Wales_UK

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Internet
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in "Corazone", Cancun's resort area. 14-Storey main building and a 5-storey annex building. On the beachfront. Complimentary sun loungers on the beach. 20 M/65 ft. From a shopping centre. 10 Km/6.2 Miles from downtown Cancun. 20 Km/12.5 Miles from Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Cancun

Address: Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $312 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Cancun 3.5*
Number of rooms: 569
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Also Known As:
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Cancun Riu Hotel
Rui Cancun
Hotel Style:
#20 Spa Hotel in Cancun
#24 Romantic Hotel in Cancun
#24 Top resorts Hotel in Cancun
#26 On the Beach Hotel in Cancun
#39 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in the 10th floor and it was quiet no problem at all.”
 of 5 bubbles gabrielaliza, 6 Dec 2016 | Read review
“The rooms on the east side are quieter also try to get a 5th floor or higher”
 of 5 bubbles snowbound764, 4 Dec 2016 | Read review
“Avoid 13th floor - obstructed view”
 of 5 bubbles , 2 Dec 2016 | Read review
“Choose an ocean view room...its worth it!”
 of 5 bubbles TheMrs82, 1 Dec 2016 | Read review
“Ask for a clear sea view”
 of 5 bubbles JenC1973, 30 Nov 2016 | Read review
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