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11/01/2018 12/01/2018
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    Hotel Riu Cancun

    Blvd. Kukulcan, Km 9, Manzana 50 | Lote 5, Cancun 77500, Mexico
    011 61 1800 669 201
    Hotel website
    Lowest prices for your stay
    11/01/2018 12/01/2018
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    Traveller (11126)
    Pool & Beach (2232)
    Room & Suite (1996)
    • Excellent56%
    • Very good28%
    • Average9%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “coco bongo” (594 reviews)
    “annex building” (90 reviews)
    “sports bar” (560 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Hotel Riu Cancun
    Special Offer: Your first gift: 500 pts
    Hotel deals
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    11 Jan.12 Jan.
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (10,253)
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    4,181 - 4,185 of 6,908 reviews

    Reviewed 10 February 2011

    We were looking for a good hotel so we thought booking a Thomson/Tui 5T Platinum hotel would guarantee that's what we got. How wrong.... The hotel is at best 3 star and it is in need of some urgent TLC. We paid brochure price so...More

    1  Thank TDownes
    Reviewed 10 February 2011

    Stayed at the riu cancun jan 30-feb 4th, overall had a good experience here. When we arrived they couldn't find our booking in the computer so we had to wait about an hour for our room. They gave us our bracelets and we went to...More

    2  Thank Windsorgirl22
    Reviewed 7 February 2011

    this really is not a 5 star hotel. i was so disappointed with it as we were on honeymoon and really wanted something special. firstly the beds are without doubt the most uncomfortable i have ever came across. the fridge in the room makes a...More

    2  Thank datura1
    Reviewed 5 February 2011

    My husband and I traveled here in early December, and we were pleasantly surprised with our visit for the inexpensive price we paid. The hotel was absolutely beautiful, and was kept in tip-top shape. Everywhere you looked, they had people working/cleaning, etc. My husband and...More

    1  Thank SweetCarolineKY
    Reviewed 5 February 2011

    I just got back on the Jan 29th from the RUI CANCUN. I went there for a week with my family and friend not knowing what to expect, the resort turned out to be great. We all had a great time and really enjoyed the...More

    1  Thank jaybird84
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    Hotel Riu Palace Las Americas
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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Internet
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Price range
    • USD 248 - USD 478 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #24 Romantic Hotel in Cancun
    • #27 Spa Hotel in Cancun
    • #29 Top resorts Hotel in Cancun
    • #31 On the Beach Hotel in Cancun
    • #32 Family Hotel in Cancun
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 569
    • Reservation Options
    • TripAdvisor is proud to partner with RIU Hotels and Resorts, Expedia, BookIt.com, Hotwire, Travelocity, Orbitz, Hotels.com, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hotel Riu Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Riu Cancun Hotel Cancun ,
    • Riu Cancun Mexico ,
    • Cancun Riu Hotel ,
    • Rui Cancun
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    Traveller (11126)
    Pool & Beach (2232)
    Room & Suite (1996)
    Dining (647)
    Hotel & Grounds (6392)
    Family and Play Areas (90)
    Bathroom (82)
    Business Centre & Event Rooms (60)
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    Ask a question
    Questions & Answers
    Jenny K
    6 December 2017|
    AnswerShow all 5 answers
    Response from sarahxo126 | Reviewed this property |
    I’m about to be 27 I went with a 29 year old. We don’t have kids but we’re too old to party and get drunk, we have lots of responsibilities at home. This resort has a clause that specifically states they don’t tolerate... More
    5 December 2017|
    AnswerShow all 3 answers
    Response from Random_Ray | Reviewed this property |
    Hi Joanne, The hotel give you one towel card per person when you get there. With the cards you can swap them for towels (found by the pool). You can do what you want with the towels and return them when done. No need to... More
    shanice m
    4 December 2017|
    Response from sarahxo126 | Reviewed this property |
    No you get discounts if you book early enough online. We did xel-ha and xplor Fuego for cheaper online than in person. It also takes a lot of the worry and planning away to have it set up before you go with guaranteed spots... More
    Room Tips
    "All rooms ocean view no bath tubs big showers. Handicapped access. Wheelchairs if needed."
    Read review
    "We were on the fourth floor, ocean view which was amazing."
    Read review
    "All room are quite similar"
    Read review
    "Rooms away from pool area are less noisy plus the show lounge is also by the pool."
    Read review
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