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06/08/2017 07/08/2017
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    Paradisus Cancun

    Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 436*
    USD 436*
    USD 436*
    Traveller (7511)
    Pool & Beach (1482)
    Room & Suite (990)
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    Overview
    • Excellent65%
    • Very good23%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “market grill” (688 reviews)
    “royal service” (1,306 reviews)
    “blue agave” (423 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Cancun
    Offers & Announcements: Up to 15% MeliáRewards
    Hotel deals
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (9,174)
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    There are newer reviews for Paradisus Cancun
    See the most recent reviews

    51 - 55 of 5,781 reviews

    Reviewed 2 weeks ago

    The hotel and property are beautiful. The rooms are clean and well taken care of. The check in and check out staff are very good and dedicated . The front door staff is very well trained and very helpful. Having pesos on hand is helpful...More

    Review collected in partnership with Meliá Hotels International
    1  Thank victordJ8570JI
    Response from Ricardo R, Gerente at Paradisus CancunResponded 2 weeks ago

    Dear victordJ8570JI Thank you for your comments. For us it is an achievement to have met your expectations. For our team, the most important thing will always be to fulfill the wishes of our guests. I take this moment to thank you on behalf of...More

    Reviewed 2 weeks ago via mobile

    The hotel was overall just perfect and the employees were so friendly and genuinely wanted the best for their customers😇, I especially want to thank one of the waiters from a restaurant in the hotel named Naos its a buffet area and he never disappointed....More

    1  Thank Jerry G
    Response from Ricardo R, Gerente at Paradisus CancunResponded 2 weeks ago

    Dear Jerry G Thank you for these comments. We are happy to know that the time you were with us was full with good experiences. We hope that in the future you will give us the opportunity to be your host again and enjoy the...More

    Reviewed 2 weeks ago

    We just got back. This place is truly special. It is beautiful from the outside as you pull up to walking in to the pools and beach. Any complaints I have are small and would sound like I'm whining. Service - we stayed here through...More

    2  Thank Bob S
    Response from Ricardo R, Gerente at Paradisus CancunResponded 2 weeks ago

    Dear Thank you for sharing with the traveling community your experience at Paradisus Cancun hotel. We are very happy to know that the time you were with us enjoyed it to the fullest. Every day our task is seeking improvements and to implement programs that...More

    Reviewed 2 weeks ago

    We were in the adults only building with access to all of the resort's facilities and activities. Can't say enough about the level of service and amenities wherever we went; the restaurants, private atrium for drinks and eats and pool side pampering. Desk personnel were...More

    1  Thank mikeatlake
    Response from Ricardo R, Gerente at Paradisus CancunResponded 2 weeks ago

    Dear mikeatlake Thank you for sharing with the traveling community your most recent experience at the Paradisus Cancun hotel. We are delighted to know that you could fully enjoy your vacation with your family. Our goal is always to provide the best service for you...More

    Reviewed 2 weeks ago via mobile

    We just returned from a week vacation at Paradisus Cancun. The hotel is very nice. The food is gourmet and plentiful to a point that it is over the top. We had family concierge which is nice advantage to have in getting Palapa bed, reservations...More

    Thank Moti G
    Response from Ricardo R, Gerente at Paradisus CancunResponded 2 weeks ago

    Dear Moti G Thanks for these comments. We are glad to know that the days you spent with us were full of good times. I want you to know that your comments are shared with our team to be better every day, so the next...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Parking
    • Free Internet
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Tennis Court
    Details
    • Price range
    • USD 268 - USD 637 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in Cancun
    • #18 Family Hotel in Cancun
    • #19 Romantic Hotel in Cancun
    • #21 Top resorts Hotel in Cancun
    • #22 Luxury Hotel in Cancun
    • #23 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 678
    • Reservation Options
    • TripAdvisor is proud to partner with Prodigios Interactivos SA, Orbitz, Hotels.com, Booking.com, Expedia, Travelocity, TripOnline SA, Cheap Tickets, getaroom.com, Hotwire, HotelQuickly and Cancelon so you can book your Paradisus Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Gran Melia Cancun Hotel Cancun ,
    • Cancun Gran Melia ,
    • Grand Melia Cancun ,
    • Melia Cancun
    Add Photo Photos
    Traveller (7511)
    Pool & Beach (1482)
    Room & Suite (990)
    Dining (654)
    Hotel & Grounds (4405)
    Family and Play Areas (114)
    Bathroom (78)
    Business Centre & Event Rooms (16)
    Nearby
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    .46 km away
     
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    Ask a question
    Questions & Answers
    Nancy J
    27 July 2017|
    Answer
    Response from rzolt | Reviewed this property |
    When we were there in February they had people from the hotel walking the beach and selling photography packages. The packages were high end packages done in a highly professional way. I'm sure if you asked about this they... More
    1
    Vote
    Michellebest21
    26 July 2017|
    Answer
    Response from rzolt | Reviewed this property |
    We go to Cancun at least once a year and stayed at Paradisus 8 times. Based on our experience I would say US dollars are appreciated. When we were there in February the exchange rate was just under 20 pesos per dollar and... More
    0
    Votes
    Giuseppina D
    25 July 2017|
    AnswerShow all 2 answers
    Response from rzolt | Reviewed this property |
    Yes.
    0
    Votes
    Room Tips
    "Only use royal service"
    Read review
    "Upgrade to Royal Service."
    Read review
    "Ask before you book!! Rooms are small."
    Read review
    "Ocean view rooms offer the best view"
    Read review
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