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Paradisus Cancun

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Traveller (9235)
Pool & Beach (1949)
Room & Suite (1324)
Overview
  • Excellent65%
  • Very good23%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“market grill”(776 reviews)
“royal service”(1,438 reviews)
“mole”(605 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
Additional information
Offers from Paradisus Cancun
Hotel deals
Offers from Paradisus Cancun
Hotel deals
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (10,934)
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6,952 results
Traveller rating
4,233
1,693
651
190
185
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LanguageEnglish
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4,233
1,693
651
190
185
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All reviewsmarket grillroyal servicemoleblue agavefamily conciergebali bedsavenue barnaos restaurantyhi spakids zonemain pyramiddinner reservationspersonal butlerocean viewsushibutler servicetacos
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1 - 5 of 6,952 reviews
Reviewed yesterday

Our room was very old and dirty. There were issues from the moment we checked in. We were entitled to an upgrade, which we didn’t get because they claimed rooms weren’t available. I looked on their own app and plenty of rooms were available for...More

Review collected in partnership with Meliá Hotels International
Thank Tutes1025
Hotel's Favourite
Reviewed 1 week ago

We traveled here on short notice and absolutely loved our time. First of all, Cancun is one of the best beaches I've visited (white sand, waves you can swim in, aqua waters, and pleasant air and water temperatures). Cancun is more commercial than say someplace...More

2  Thank Megan B
Response from Jair P, Gerente at Paradisus CancunResponded 1 week ago

Dear Megan B I would like to begin by thanking you for the time you took in sharing your most recent experience at the Paradisus Cancun hotel. We are happy to have been able to fill your holiday with good memories thanks to the good...More

Reviewed yesterday

Great vacation at paradissus excellent hotel great service we would definitivela recommend the paradisus Meliá . We will try next time one in Playa del CARMEN. My only recommendation will be more daily entertainment

Review collected in partnership with Meliá Hotels International
Thank Viviana V
Reviewed yesterday

We opted for Royal Service which was definitely worth it as an all adult group. The butlers can be a bit hit and miss we discovered with the service they offer but no real complaints on that score. The resort is very clean and efficiently...More

Thank smokie061
Reviewed 2 days ago via mobile

Let's just start by saying it has been a great holiday. The food was to a great standard, buffet was always topped up and hot with great variety. The a la cartes also delivered restaurant standard service as if it wasn't a part of the...More

Thank leta g
View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Parking
Free Internet
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 261 - USD 716 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cancun
#15 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#27 Top resorts Hotel in Cancun
#27 Luxury Hotel in Cancun
#29 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 261 - USD 716 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cancun
#15 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#27 Top resorts Hotel in Cancun
#27 Luxury Hotel in Cancun
#29 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (9235)
Pool & Beach (1949)
Room & Suite (1324)
Dining (846)
Family and Play Areas (120)
Amenities (88)
Business Centre & Event Rooms (29)
Questions & Answers
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Room Tips
"Book elsewhere "
Tutes1025
2 million years ago
Read review
"Higher floors quieter with views but smaller as you go up the pyramid!"
smokie061
2 million years ago
Read review
"Reserve in Royal Service if you prefer tranquility"
caymus2
2 million years ago
Read review
"They provide a beach bag and beach towels! Definitely go with the royal service and enjoy the snacks in the..."
tylerpetty2022
2 million years ago
Read review
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