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Hotel Xbalamque Resort & Spa

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Traveller (359)
Room & Suite (184)
Dining (46)
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Overview
  • Excellent14%
  • Very good24%
  • Average27%
  • Poor13%
  • Terrible22%
Travellers talk about
“downtown cancun”(18 reviews)
“hotel zone”(22 reviews)
“ado bus station”(9 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
3 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (478)
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1 - 5 of 186 reviews
Reviewed 3 weeks ago

Hallways were dark. Auto lights came on when walking down the hall but you had to actually be in the dark hall. Room didn't feel clean. Was not comfortable to stay there so I left. Check-in was fine. Just mostly didn't feel safe and clean.

1  Thank Deb0856
Reviewed 2 April 2018 via mobile

Although at the check-in we had a problem because they couldn't find our reservation, once that was resolved, everything else went fine. We were looking for an affordable place to stay and just spend the night, since we were going to spend most of the...More

Thank jorgiux3
Reviewed 26 February 2018

In city of Cancun, not hotel zone, 8 minutes walk from ADO bus station (but good luck finding a map! print your own from the internet before you go). An old hotel, with stunning artwork throughout, celebrating the ancient Maya. Sadly, we had three negative...More

1  Thank pollyw43
Reviewed 21 February 2018

Worst water pressure ever! It would take us forever to shower and take off all of the sand after coming back from the beach. We also had some bad experience withe the front desk girl. We asked for blankets and she rudely said they didn't...More

1  Thank Michelle R
Reviewed 2 February 2018

When checking into the hotel there was not a lot of information given to us about the Hotel or its surroundings, where to eat, where to shop, WIFI?! Then when we were taken up to the room we were horrified by what we entered into....More

1  Thank Alana S
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About
Amenities
Top amenities
Pool
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 31 - USD 67 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 31 - USD 67 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (359)
Room & Suite (184)
Dining (46)
Pool & Beach (34)
Amenities (23)
Family and Play Areas (6)
Questions & Answers
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Room Tips
"We were offered a better room, but left before we could see it."
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"Never visit this place."
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"If you HAVE to stay in this hotel, ask for a room on the top floor."
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"check the room if you really have to stay, noisy bar downstairs"
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