We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Royal Cancun All Suites Resort

Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Offers & Announcements
New Year 2017 in Cancun
Enter dates for best prices
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
Show Prices
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
Show Prices
Close 
  • Parroquia de Cristo Resucitado
    0.9 km
  • 4 star hotel
  • Free Wifi
Reviewed yesterday
First time in Mexico and at an all-inclusive - ROYAL CANCUN
This was our families (and my) first trip to Mexico. We went... more
Add Photo Write a Review

2,038 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,681: English reviews
Chilliwack
Reviewed yesterday NEW

This was our families (and my) first trip to Mexico. We went from December 24-Jan 5. I chose the Royal Cancun as it had an all inclusive feature to it. We usually book hotels with kitchenettes and are fairly frugal. Not this time. We spent the cash. I wanted my wife and kids to have a really good memory and...

 Report
Helpful?
1Thank Rodney W
Chemainus, British Columbia
Reviewed yesterday NEW

This is an amazing resort, the rooms are spacious and well furnished (especially the kitchens!), the view from our villa was outstanding (beach view) and the amenities were all so well maintained and clean. The staff all went above and beyond to ensure our stay was memorable. I will definitely be returning.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 360brenda
Las Vegas, Nevada, United States
Reviewed yesterday NEW

Fantastic resort with a helpful, friendly staff. We had a wonderful stay! The rooms are spacious, well appointed, and are cleaned daily. The pools and beach are great for swimming, playing or just lounging.

Review collected in partnership with this hotel
 Report
Helpful?
Thank John M
new york
Reviewed yesterday NEW

This is a great place to stay. The ocean (while not as beautiful as the beaches on the other end of the hotel zone) is calmer and the kids can swim without worrying about red flags and it being too rough. You can do a lot of water sports. Staff is great, two bedrooms are awesome. Pool is ok, I...

Review collected in partnership with this hotel
 Report
Helpful?
Thank NY5
Birmingham, Alabama
Reviewed 2 days ago NEW

I have been coming to Cancun for 25 years, and the Royal Cancun is my new favorite place to stay. This is a great place for families. I have two suggestions for Royal management. First, the wines available on the all inclusive plan were very low quality. I am not a big drinker, but I like a decent glass of...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Digby818
Cincinnati
Reviewed 2 days ago NEW

Beautiful resort with up to date amenities. Our room was clean with a great view. Staff were all so helpful and friendly. We arrived early and were allowed in our room while they were cleaning, so we could change and use the beach right away. Service was great most of the time, but other times slow. But we reminded ourselves...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Jen J
Ellicott City, Maryland
Reviewed 4 days ago NEW

We decided to visit mexico for the very first time. The only negative was the weather! The resort is great, rooms VERY spacious, perfect for a 5- member family! Food for an all-inclusive resort way above average!

Review collected in partnership with this hotel
 Report
Helpful?
2Thank Andreas T
San Francisco, California
Reviewed 1 week ago

I'll start by saying the REFINE All Inclusive package was what made my trip amazing. Being able to hop between the Royal Cancun and the Royal Sands and a few other restaurants really spiced up the trip and added variety. Royal Cancun is more of a family resort and the beach is smaller and calmer without many waves, while the...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Eric S
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Eric S, Thank you for taking time to post about our resort. We're glad to learn you took advantage of the off-site restaurants included in your REFINE All Inclusive Package. We know the TripAdvisor community will appreciate your comments as much as we do. We look forward to welcoming you again during your next visit to the Mexican Caribbean....

Squamish, Canada
Reviewed 1 week ago

As others have said, the pirate ship tours with loud booming music sailing past the hotel every evening gets old fast; however, the other good things outweighed the pirate ships. Plenty of loungers both by the pools and on the beach meant you never had to wrestle anyone for a spot to park yourself for a day of lounging. Suites...

 Report
Helpful?
1Thank FoodieSQ
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear FoodieSQ, Thank you for taking the time to review your recent stay at The Royal Cancun. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. It's great to see that you were able to enjoy the amenities around the resort and give yourself the time...

Chapel Hill
Reviewed 1 week ago

Fabulous place to spend your vacation. The staff is lovely, the grounds are perfectly kept. We have been coming here for 15 years and love every minute of it. The location is wonderful out of the hustle and bustle of the hotel zone. It is peaceful and serene.

Review collected in partnership with this hotel
 Report
Helpful?
Thank howardr960
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear howardr960, Thanks so much for writing a review about The Royal Cancun. We love hearing from our members and their vacation experiences. We're happy to hear that you have been enjoying 15 years of relaxing getaways in the Mexican Caribbean with us. We thank you for your continued loyalty and we can't wait to have you back on your...

1,627 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1104)
Viewed
Dining (63)
Viewed
Hotel & Grounds (192)
Viewed
Pool/Beach Area (268)
Viewed
Family/Play Areas (20)
Viewed
View from Room (85)
Viewed
Room/Suite (125)
Viewed
Bathroom (4)
Viewed
0:48
Videos (2)
Viewed
Other (345)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (503)
Viewed
Amenities (81)
Viewed
Beach (32)
Viewed
Main Pool (13)
Viewed
Dining (48)
Viewed
Second Pool (15)
Viewed
The Hotel (119)
Viewed
Two Bedroom Suite (84)
Viewed
Two Bedroom Suite Resort View (111)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (6)
Viewed
Dining (3)
Viewed
View from Room (2)
Viewed
Family/Play Areas (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
4.4 km away
The Westin Lagunamar Ocean Resort Villas & Spa
5.3 km away
The Royal Sands Resort & Spa All Inclusive
4.1 km away
Grand Fiesta Americana Coral Beach Cancun
Show Prices
Show Prices
Show Prices
8.0 km away
The Royal Caribbean
The Royal Caribbean
#38 of 182 in Cancun
1,772 reviews
7.0 km away
Fiesta Americana Condesa Cancun All Inclusive
8.2 km away
The Royal Islander All Suites Resort
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $233 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Vacatia, Travelocity, Hotels.com and Jetsetter so you can book your The Royal Cancun All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#23 Top resorts Hotel in Cancun
#24 Luxury Hotel in Cancun
#25 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Cancun All Suites Resort staff and other travellers.
273 questions
Ask a question

See all questions (273)

Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a 2nd floor apartment. Gave us a good view of the pool.”
 of 5 bubbles RodneyW475, 23 Jan 2017 | Read review
“Ground floor rooms by the pools are nice, but the carts going down the corridors early in the morning make it difficult to sleep in for people staying in the bedroom by the hallway. ”
 of 5 bubbles Digby818, 22 Jan 2017 | Read review
“Buildings 9 and 10 are ocean front.”
 of 5 bubbles FoodieSQ, 16 Jan 2017 | Read review
“New Pots and Pan the non-stick type. Plastic ware instead of glass. Tissues in the bedrooms not just the bathroom”
 of 5 bubbles howardr960, 16 Jan 2017 | Read review
“New beddings and quite AC system (for better sleeping)”
 of 5 bubbles , 14 Jan 2017 | Read review
5 of 5