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The Royal Cancun All Suites Resort

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#24 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
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The Royal Cancun All Suites Resort
The Royal Cancun All Suites Resort
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1,967 Reviews from our TripAdvisor Community

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Showing 1,617: English reviews
Beirut, Lebanon
Reviewed yesterday NEW

The hotel is nice, the staff are helpful. The beach was not ideal, the location is far from the dining and pubs area. ideal for families. Rooms are nice and clean and wide. Nice pools. The shop has everything you need

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Helpful?
Thank Cathy-af-84
Oakland, California
Reviewed 2 days ago NEW

I own a timeshare and chose to exchange a week though Interval at the Royal Cancun. Upon booking this trip I was told it was a premier resort and after arriving I would not refer to this resort as premier. The location was great, the beach was beautiful and the resort was clean but outdated. The king bed had a...

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Helpful?
1Thank Rachel M
Bigfork, Montana
Reviewed 2 days ago NEWvia mobile

We stayed one week at the Royal Caribbean with our teenage kids and the second week at the Royal Cancun when the kids left. We own a timeshare so this was a "trade" and it was the BEST ever!! Rooms clean and modern. Lovely calm (no rough waves) beach and pool was great. The Italian "Trattoria" restaurant on location was...

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Helpful?
1Thank laura f
Chester Springs
Reviewed 2 days ago NEW

Hotel is conveniently located in the hotel zone. Staff (front desk, waitors, housekeep, etc.) were great. 24 hour access to food. kids love the pools and the kids club. Beach towels and lift jackets are provided for free to guests. Great for family vacations.

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Helpful?
Thank 276liz
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Liz, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. We hope to welcome you back...

Myrtle Beach, South Carolina
Reviewed 3 days ago NEW

From the moment we arrived, we were treated like royal guests; a personal concierge was assigned to us, the maid delivered fresh terry clothed robes to our door, the unit was immaculately cleaned with attention to every detail, the service and food at the restaurant exceeded our expectations, and the grounds were landscaped with the flair of a designer. The...

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Helpful?
Thank reymoore21
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear reymoore21, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at The Royal Cancun and we look forward to...

Reviewed 3 days ago NEW

I will start by saying I had no interest in staying in Cancun. I kind of thought of it a lot of high rise huge hotels on a strip , and that is not untrue, but then there is The Royal Cancun. It is just a small complex 4 or 5 floors high. The hotel is in great condition considering...

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Helpful?
1Thank paulacf
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Paulacf, Thanks for the review, and for sharing the experience of your recent family getaway with the TripAdvisor community. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. We appreciate your...

Tusket, Canada
Reviewed 6 days ago NEW

Staff are excellent and helpful, Good food, clean and nice atmosphere. The beach is in good condition and kept clean. There are water sports available at the resort for your use. There is also located near by jet skies for hire. Capt. Hook boats are within walking distance for a sailing dinner theater.

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Helpful?
1Thank Christopher K
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Christopher K, It’s great to hear from you and thank you so much for your review. We always appreciate feedback from each and every one of our guests. We’re thrilled to hear that The Royal Cancun was the perfect location to host your recent getaway. Our location is just one of the perks that we are proud to offer...

Verdun
Reviewed 1 week ago

Relax first day then visit Mayan treasures and Isla Mujeres. Go enjoy Ixcaret zoo and show. That Resort is for families who appreciate home cooking. Grocery stores are near and with a lot of variety of foods. Most of all: the excellence of the service by real joyful people.

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2Thank 932diana2016
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Diana, Thank you for reviewing your recent visit to The Royal Cancun. We’re so happy to hear that you had a great vacation. We hope that you made some incredible memories that will last for years to come. We hear from many of our guests that our clean and spacious villas are a great way to end an eventful...

Toledo
Reviewed 1 week ago

You ask a lot of a person who is trying to assist you with a review; I will not do your survey any more. It is a great personable resort. A lot of nice resort sponsored activities. Staff service is good.

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Helpful?
Thank Paul H
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Paul H, Thank you so much for taking the time to review your stay with us. Feedback from our guests is important to us. We're pleased to hear that you enjoyed your stay. We would love to host you again in the future. Best Regards.

Milwaukee
Reviewed 1 week ago

The service was excellent. Staff was very friendly and kind. Room was very clean and up to date. Maid services the best. The beach was beautiful, clean and quiet. No large waves. The view was fantastic and breathtaking..

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Helpful?
Thank E7516LFkatherinep
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Katherine, Thank you so much for taking the time to review your stay with us. We're pleased to hear that you enjoyed your stay. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We look forward to welcoming you back soon. Warm Regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $234 - $728 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#23 Top resorts Hotel in Cancun
#24 Luxury Hotel in Cancun
#24 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Cancun All Suites Resort staff and other travellers.
262 questions
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Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lagoon views rival ocean views.”
 of 5 bubbles reymoore21, 4 Dec 2016 | Read review
“beach front if possible!!”
 of 5 bubbles TexasTraveler1977, 26 Nov 2016 | Read review
“If the ocean vies room is too pricey, try the pool side rooms on the upper floor, so you could may have partial vies of ocean.”
 of 5 bubbles 882junl, 21 Nov 2016 | Read review
“The aircon in our room was like having a jet engine in our room. The 2 bedroom suite was excellent apart from the air con. ”
 of 5 bubbles shanek610, 21 Nov 2016 | Read review
“Would like better mattresses on the bed and better bedspreads. A bit dated ,but so clean and the daily made service and room service was top notch!! ”
 of 5 bubbles shawnr125, 21 Nov 2016 | Read review
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