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Hotel Riu Palace Peninsula

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#20 of 182 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Riu Palace Peninsula
Hotel Riu Palace Peninsula
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4,830 Reviews from our TripAdvisor Community

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Showing 3,330: English reviews
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Kansas
Reviewed 2 days ago NEW

Hotel is located on the north side of the hotel zone on calm water. The hotel's decor is different - pink, purple and lavender. Lots of mosaic tile work. Rooms have a unique design with a whirlpool tub out in the open. Not much counter space either. The grounds are nicely groomed and there are several pools. The beach has...

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1Thank Debbi B
Reviewed 2 days ago NEW

We will be here for a return trip next week. I cant say enough good things about this hotel. Make sure you make dinner reservations at the restaurants of your choice BEFORE you arrive. Cancun at its finest!

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Thank Bill S
Vancouver, Canada
Reviewed 2 days ago NEW

Riu Peninsula is an amazing property and everything is top notch, service, food, beach, pool. Traveled with my wife and two kids 5 and 1 year old and had a wonderful time. Rooms: All rooms are ocean view, only difference is the higher floors are more expensive but all rooms face one side only and that is the ocean. Our...

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Thank CanuckleHead12
Thornton, Colorado
Reviewed 2 days ago NEW

This place was paradise! The room was great, staff refilled the mini fridge with water and drinks everyday. All the food was fantastic , especial all the little desert cakes that you can try, all of them so good. The staff was very friendly and helpful like a well oiled machine. The entertainment staff was phenomenal, eager to please and...

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Thank Melanie K
Bowie, Maryland
Reviewed 2 days ago NEW

I stayed at this resort last week, lovely lobby, I had all inclusive so it was great to have free food and drinks, The buffet was alright, breakfast was the best to me, the staff were extremely helpful and courteous. A young lady at the front desk gave outstanding service, her name is Sara, she did what she could to...

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Thank LaurenJ00
Hicksville, New York
Reviewed 2 days ago NEW

We are two couples in our mid-40s, who stayed in the adult villas in March 2017. Rooms - One couple had an Adult Villa suite ocean view. Another couple had an Adut Villa Jr suite ocean view. We all really liked the adult villas but think you have to have an ocean view (which are the front three buildings) instead...

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Thank fruityc
Fort Washington, Maryland
Reviewed 3 days ago NEW

Great experience, friendly/polite/profession/staff; very clean hotel; activities for all ages; great entertainment; great alcohol/non-alcohol drinks; elevator service/Italian Rest food could be improved; do not recommend partially enclosed restaurant after seeing birds fly in and eat from buffet. I would visit resort again because good customer service and cleanliness are very important to me. Had one of the best massages ever...

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Thank tashaneal
Chicago, Illinois
Reviewed 3 days ago NEW

I loved this hotel twice before and didn't hesitate to book it a third time for a guaranteed good time. I have to admit that I was disappointed. We arrived late on a Saturday. I mentioned that we were returning for the third time and hoped to get a room with a decent view. The guy at the front desk...

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Thank traveltiki_123
Reviewed 3 days ago NEWvia mobile

Fantastic hotel and beautiful location. We had an amazing room on the 15th floor. Spectacular views. So clean. The hotel staff were so friendly and helpful. The food was great! The pink champagne was lovely. Couldn't fault it. The beach was gorgeous. White sand and clear blue sea. The pools were relaxing and fun. Wish we'd stayed longer.

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Thank Colette O
Muskego, Wisconsin
Reviewed 4 days ago NEW

Quick stay for my family of four. No in depth review here, but a quick hitter list of the Good and the Bad based on my family's thoughts. I have also attached the daily activity list as there was some interest based on a forum post and others may find it helpful The Good Buffet - enough variety to keep...

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5Thank WI_GoPackers

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Amenities

Highlights
  • Beachfront
  • Free Internet
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Riu Palace Peninsula

Address: Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $398 - $762 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Peninsula 4*
Number of rooms: 562
Reservation Options:
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Hotel Style:
#17 Business Hotel in Cancun
#17 Spa Hotel in Cancun
#19 Top resorts Hotel in Cancun
#20 On the Beach Hotel in Cancun
#20 Luxury Hotel in Cancun
#25 Romantic Hotel in Cancun
#30 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Peninsula staff and other travellers.
823 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with a view of the ocean, much better to look at than the bay”
melaniek416, 24 Apr 2017 | Read review
“7th Floor ocean view was perfect!”
tashaneal, 23 Apr 2017 | Read review
“High up as entertainment at night can be a bit noisy”
margo_doherty, 22 Apr 2017 | Read review
“All rooms have really good views”
evang277, 20 Apr 2017 | Read review
“Choose junior suites on the end. Huge balcony and very quiet as no one goes by your room. We were on the fifth floor - stellar view.”
mysharona1970, 17 Apr 2017 | Read review
5 of 5