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Hotel Riu Palace Peninsula

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#19 of 181 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Riu Palace Peninsula
Hotel Riu Palace Peninsula
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4,648 Reviews from our TripAdvisor Community

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Showing 3,195: English reviews
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Michigan
Reviewed yesterday NEW

There is obviously a lot of competition in the Cancun area to stay at for a vacation. We decided to return back to The Peninsula Palace for a second time based on the great time we had two years prior and the contunued excellent reviews on here. The 5 nights we spent did not dissappaoint. We had a minor hicup...

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1Thank guinness40
chicago
Reviewed 2 days ago NEWvia mobile

Great resort!! Size, staff, food, ambience all excellent. Stayed in 3rd floor adult villa, loved it, private. That is the best floor. Loved the villas, you have a quiet pool, but just a few steps away you can be at all the main pools. Ate at Krystal twice, Steakhouse once and VIP restaurant once. Perfect place for couples.

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1Thank TCTRAVEL95
Catlady04
Reviewed 2 days ago NEW

My Husband and I stayed here for our anniversary for 5 Nights from 2/18-2/23 of this year (2017) and it was more than we could have imagined! I did months of research trying to decide which Resort would give us the best bang for our buck…and so glad I chose this one. FOOD: The food is delicious. Like everyone has...

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4Thank Catlady04
Loves Park, IL
Reviewed 3 days ago NEWvia mobile

What a wonderful trip at the Riu Palace Peninsula! I couldn't find anything wrong with this resort, very clean, beautiful beach and pools, very nice rooms with excellent views , great food and drinks,but more then all those wonderful things is the staff that go above and beyond what they need to do. Eduardo in the buffet was excellent he...

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2Thank caroleLovesPark
northamptonshire
Reviewed 3 days ago NEW

best hotel to date travel 4 time a year, modern stylish rooms, food selection was great something for everyone, left alone to do your own thing, not far away from the shopping centres you can jump on a bus, very clean, friendly staff, beautiful beach, clean big pools, minibar refreshed daily, 24 hour food available, safe in room, beautiful views...

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3Thank kerry t
Reviewed 3 days ago NEW

We had a great time. The rooms were excellent as was the food and the staff. My wife and I enjoyed the beauty of the limestone outcrops and snorkeling beneath them. The fish hiding in the crevices were spectacular. The catamaran sailboat (available to guests at no charge for one hour each day) was easy to maneuver and handled the...

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1Thank Mark O
Reviewed 3 days ago NEW

My husband and I just returned from a week vacation. The hotel is beautiful - We have to do a shout out to our evening buffet waitier "EZquiel" sorry for the misspelling- He is the most courteous, quick and BEST waiter in this buffet. He has your drinks and table ready the minute you walk into the door. My ONLY...

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1Thank rsw198
Reviewed 4 days ago NEWvia mobile

What I a vacation, I have been to Cancun 5 times , I have loved every visit , this time would be the expectation. The service here is the worst and the management has to be hands down the most rude disrespectful and belittling people I have ever met., The manager was very conceding and rude when our room was...

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Thank Exploretheworld22
Edmonton, Canada
Reviewed 4 days ago NEW

My husband and I traveled to the Riu Palace Peninsula for out honeymoon February 1st. It was amazing. We booked the adult only villas with a garden view. They are more private than the ocean view villas. The room was amazing. Very big and spacious. We had a Jacuzzi in the room as well as on the balcony. The one...

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1Thank Meganmichelle1984
Sutton Coldfield, United Kingdom
Reviewed 4 days ago NEW

We have arrived back from 10 days of bliss. Special thanks to all the staff who truly make this hotel a wonderful experience. Special thanks to Armando and Saul at breakfast especially when they and others serenaded our daughter Kayleigh on her 18th birthday. Thank you always smiling table always looked beautiful. At dinner a special thank you to Ernesto...

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2Thank flatters2015

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Riu Palace Peninsula

Address: Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $373 - $715 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Peninsula 4*
Number of rooms: 562
Reservation Options:
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Hotel Style:
#16 Spa Hotel in Cancun
#17 Business Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 On the Beach Hotel in Cancun
#19 Luxury Hotel in Cancun
#25 Romantic Hotel in Cancun
#30 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Peninsula staff and other travellers.
746 questions
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Brooklyn, New York
over a year ago
4 months ago
London, England
5 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a guaranteed ocean view, stay in the main hotel and not the villas. Some of the villas have restricted views from the ocean.”
 of 5 bubbles guinness40, 27 Feb 2017 | Read review
“Please Tip the Hardworking Staff!”
 of 5 bubbles Catlady04, 26 Feb 2017 | Read review
“We enjoyed the ocean view for a small extra fee.”
 of 5 bubbles W2792QMmarko, 25 Feb 2017 | Read review
“We had rooms on the 12th floor beautiful views of the ocean”
 of 5 bubbles flatters2015, 24 Feb 2017 | Read review
“Don't bother paying for the adults only section the rooms in the main hotel have better views”
 of 5 bubbles PeardropsMc, 23 Feb 2017 | Read review
5 of 5