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Grand Royal Lagoon

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Traveller (114)
Room & Suite (147)
Pool & Beach (62)
Overview
  • Excellent15%
  • Very good42%
  • Average26%
  • Poor7%
  • Terrible10%
15 Jan 2018
“Like an Average Student Who Tries Hard”
1 week ago
“this is the most horrible hotel,Jail breakfast”
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (221)
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Traveller rating
13
52
31
7
13
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13
52
31
7
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21 - 25 of 116 reviews
Reviewed 30 October 2015 via mobile

Had reservations for 3 nights. As soon as we saw our room, we knew we could not stay. Hard beds, smelly, nothing charming about it at all. Did not feel safe. We immediately booked at another hotel, called a taxi....no help from the front desk,...More

5  Thank Lori M
Reviewed 5 September 2015

The hotel is a small hotel. The rooms are dated but clean. It worked for my friends and I due to only needing a place to sleep. The personnel at the the desk was very helpful the called cabs and recommended places for us to...More

2  Thank Evelyn L
Reviewed 27 August 2015

we was surprised how good this place is rooms are nice and clean location is totally awesome, just 10 mins by walk to the all bars, clubs etc few cheap and good places to eat are in 3 mins by walk swimming pool and great...More

2  Thank Pavel270490
Reviewed 6 August 2015 via mobile

My husband and I stayed at the hotel for a week while he was having dental work done at Ocean Dental. The hotel was clean, bed was comfortable, and plenty of hot water for the shower. Enjoyed the free continental breakfast which was served outdoors...More

1  Thank Beverly R
Reviewed 30 July 2015

Stayed here in June and loved it! I had a room facing the lagoon with a nice view. Jose at the front desk was very helpful and accomadating, as well as the lady that was there, unfortunately I didn't get her name! I stayed for...More

2  Thank Corrina S
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About
Amenities
Top amenities
Pool
Free Parking
Free Internet
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Restaurant
Details
Price range
USD 43 - USD 62 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Best Value Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 43 - USD 62 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Best Value Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (114)
Room & Suite (147)
Pool & Beach (62)
Dining (24)
Amenities (14)
Family and Play Areas (1)
Questions & Answers
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Cindy D
25 September 2015|
Answer
Response from Lori M | Reviewed this property |
No amenities at all.
0
Votes
Room Tips
"Not this hotel"
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"Upper rooms probably have a better view."
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"114 ground floor - just a couple steps to the pool"
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"we had rood 314 which had the frige, Came in handy for beer, water and yogurt."
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