We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Royal Lagoon

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Royal Lagoon
Grand Royal Lagoon
Panoramas (9)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

200 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 112: English reviews
Start your review of Grand Royal Lagoon
 Click to rate
London, United Kingdom
Reviewed 1 week ago

I have stayed in worse hotels, but overall I would not recommend this to other people travelling to Cancun. The location is not great, it's a bit of a walk from the good beaches and from the nightlife. The room was outdated and looked dirty, and wifi signal in the rooms was temperamental. Breakfast was not included in the price,...

 Report
Helpful?
Thank Lu_Chan2014
Bay Village, Ohio
Reviewed 2 weeks ago

At first glance when you step into the room, you think, what a dump. But I changed my mind after awhile. Yes, the bedding may have a small rip, the floor tiles are chipped and the in room safe did not work but the room was clean, the bed was comfortable, the wifi worked and there was a large bathroom...

 Report
Helpful?
Thank 975foodie60
Nottingham, United Kingdom
Reviewed 15 August 2016 via mobile

Hotel was in an okay position. Wasn't interested in the beaches (which aren't close by). Staff were friendly, beds were nice and hard (I dislike a soft mattress). Breakfast was okay and a good start to the day. Food was only served till 3pm, when all but reception go home. Wifi was intermitant. Room was clean, tv was old, but...

 Report
Helpful?
1Thank Bernard L
Salt Lake City, Utah
Reviewed 5 June 2016

my sister and i stay here for a couple nights and well....let's say is an ok place located in the hotel zone but on the lagun side no a bad location and the place is clean but the beds boy oh boy horrible and uncomfortable beds i ask to move to a different room because the beds and the font...

 Report
Helpful?
Thank Coddy A
Reviewed 31 May 2016 via mobile

If you are looking for a budget hotel to stay in, Grand Royal Lagoon is not a bad choice. It is close enough of a walk to the main attractions in the Hotel Zone. Also, its a 3 to 5 min walk to the bus stations that takes you around Cancun (downtown Cancun & La Isla shopping mall).

 Report
Helpful?
Thank Wendi H
Cancun, Mexico
Reviewed 27 May 2016

If you're traveling in a budget, this is the hotel for you. Located next to the lagoon, it provides clean acomodations but not suitable to swim at the lagoon. Food is average and the swiming pool is ok for the price. You can walk to the hotel zone where you can fing convenience stores, restaurants and the beach.

 Report
Helpful?
1Thank tron38us
Montreal, Canada
Reviewed 7 April 2016 via mobile

Rooms were spacious and WiFi reached our room. They have a very limited continental breakfast but have A La Carte options for a reasonable price. Rooms have showers with huge water pressure. Very clean and all staff VERY friendly. We were able to walk to Coco Bongo, Señor Frogs, etc. The main drag. There is also a community bus at...

 Report
Helpful?
Thank Stephane H
Dublin, Ireland
Reviewed 21 February 2016

We stayed with our family for 25 days last summer and had an absolutely fabulous time, the staff were attentive, the rooms were really comfortable and the value of this hotel is second to none and the breakfast in the mornings in the palapa is probably one of the most calming delicious experiences you can have. The view of the...

 Report
Helpful?
Thank Chebas
Tampere, Finland
Reviewed 17 February 2016 via mobile

When we first arrived, we were quite shocked how simple and basic the rooms were. But all in all as time went by, we got used to the hotel. The breakfast included to the room price is really simple, two toasts, coffee and fruits. The wifi worked now and then, mostly it didn't work at all. The location of the...

 Report
Helpful?
Thank Rigedi1
Adelaide, Australia
Reviewed 14 February 2016 via mobile

Stayed for 2 nights. The reception staff are casual and give inconsistent information that contradicts the other. The hotel will not hold your luggage for more than a few hours. They order a taxi for your departure and then the they tell you they can't get a hold of one. We hailed one down on the road in a few...

 Report
Helpful?
Thank cdmm58

325 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (103)
Viewed
Pool/Beach Area (20)
Viewed
Dining (4)
Viewed
Room/Suite (22)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (21)
Viewed
View from Room (4)
Viewed
Bathroom (1)
Viewed
Other (30)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (210)
Viewed
Amenities (13)
Viewed
Pool (29)
Viewed
Dining (19)
Viewed
Standard Double Room (39)
Viewed
Standard King Room (29)
Viewed
Studio (45)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Hotel & Grounds (3)
Viewed
Dining (1)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
3.7 km away
Sotavento Hotel & Yacht Club
0.9 km away
Cancun Clipper Club
Cancun Clipper Club
#84 of 181 in Cancun
570 reviews
0.8 km away
Mayafair Design Hotel
Mayafair Design Hotel
#150 of 181 in Cancun
138 reviews
Show Prices
Show Prices
Show Prices
7.5 km away
Hotel & Suites Nader
Hotel & Suites Nader
#89 of 181 in Cancun
76 reviews
8.1 km away
Terracaribe Hotel
Terracaribe Hotel
#111 of 181 in Cancun
186 reviews
8.1 km away
Hotel Xbalamque Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Free Internet
  • Restaurant
  • Breakfast included
Things to do
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Grand Royal Lagoon

Address: Calle Quetzal No. 8-A | Boulevard Kukulcán Km 7.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $59 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Grand Royal Lagoon 2.5*
Number of rooms: 36
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Orbitz and Expedia so you can book your Grand Royal Lagoon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Royal Lagoon staff and other travellers.
6 questions
Ask a question
New York City, New York

See all questions (6)

Questions? Get answers from Grand Royal Lagoon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper rooms probably have a better view.”
 of 5 bubbles nancylB7323XK, 11 Feb 2016 | Read review
“114 ground floor - just a couple steps to the pool”
 of 5 bubbles Mamapaka, 23 Jan 2016 | Read review
“we had rood 314 which had the frige, Came in handy for beer, water and yogurt.”
 of 5 bubbles petsRus, 3 May 2015 | Read review
“Try to get a room far away from the main outside doors. When people come in at night, the doors bang loudly.”
 of 5 bubbles FtCollinsCricket, 24 Mar 2015 | Read review
“The wifi only works around the pool”
 of 5 bubbles Q9219CUashleys, 11 Jan 2015 | Read review
5 of 5