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LQ Hotel by La Quinta Cancun

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#55 of 181 Hotels in Cancun
Certificate of Excellence
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LQ Hotel by La Quinta Cancun
LQ Hotel by La Quinta Cancun
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735 Reviews from our TripAdvisor Community

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Showing 229: English reviews
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Durban, South Africa
Reviewed 2 days ago NEW

I was a bit sceptical when we booked this hotel for 6 nights especially since my last stay at a La Quinta was dreadful but was quite surprised when we checked in. On arrival at the hotel one would wonder if you did the correct thing booking there as the surrounding area is drabby with empty and ugly buildings. Once...

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Helpful?
Thank Flausa234
Mexico City, Mexico
Reviewed 5 days ago NEW

The hotel reception and management is completely unprofessional. They were overbooked and treated me and my two clients with the most unbelievably rude and crude treatment. Even though all of our reservations were guaranteed until midnight with a credit card, one was cancelled without any reason. Jose Manuel at reception was most unhelpful, telling me and one of my clients...

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Thank pf19662017
Miami Beach, Florida
Reviewed 1 week ago NEWvia mobile

All started at the parking lot, it is outside the hotel, spaces are limited. You can go down three floors and nobody will help with suitcases, once you get up you are in a middle of a open plaza. Check in was ok, to access your room you have a ramp ( difficult to handle). Once in the room the...

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1Thank experto11
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear guest, Thank you very much for your comments. We are sorry that your stay has not been pleasant. In the theme of parking we have a very large one that consists of 3 underground floors and with convenient access by the elevator. To climb to the rooms we have a ramp and an elevator, which is easier especially with...

Reviewed 1 week ago via mobile

We booked through hotwire for a two night stay. We did not arrive on the first night do to missing our flight. We arrived the second night and they said they cancelled our reservation. I waited 50 minutes in the lobby while hotwire called and had to straighten them out. The pictures don't look like the hotel. To top it...

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1Thank David L
Canada
Reviewed 1 week ago

If you are looking for a hotel in Cancun Downtown away from Hotel Zone, this hotel would be for you. Because of my early morning flight, I used this hotel after finishing Akumal and Cozumel all inclusive trip. Well maintained and cleaned. The location is good, not far from Las Americas Cancun Mall, walking distance. I could purchase some gifts...

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Helpful?
Thank kitwithbell
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear guest, Thank you very much for your feedback! The hotel is in an excellent location. Strategically located close to all points of interest such as restaurants, shopping malls, supermarkets, hospitals, entertainment, Clubs, Downtown, etc., Our location provides convenience to all our visitors can satisfy your needs at close range. LQ Hotel by La Quinta Cancun continuously strives to create...

Cedar Rapids, Iowa
Reviewed 1 week ago

Stayed here before going over to Isla, nice lean and quite rooms for a Friday night! Safe and clean was objective here! will stay again! They have a mini bar open all night, and breakfast in the morning!

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Helpful?
Thank John L
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear John, Good afternoon Thank you very much for your kind comment about our hotel, we are pleased to know that your experience was satisfactory and the reception service exceeded your expectations. We wish to invite you again to stay with us so that we experience the newness that we are doing for our guests. Best regards Lucia U. Quality...

New York City, New York
Reviewed 2 weeks ago

We only stayed 1 night in town and we choose the LQ hotel la quinta. We were a bit concerned about how far away from the ADO terminal it was since we had to be there in the morning via foot with baggage, and it was a walk. The sidewalks here are not user friendly in any way shape of...

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Helpful?
Thank campo84748
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear guest, Thank you for your review. As well mentions our beds are a dream come true, perfect to rest whether the visit is on vacation or work. We invite you to your next stay in Cancun to choose us as your lodging option and surely you can try our traditional breakfast. Regards!!! Lucía U. Quality Manager lq6320fom4@laquinta.com

A TripAdvisor Member
Sugarcreek, Ohio
Level Contributor
11 reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

I hadn't stayed at a La Quinta since my teens, so I was pleasantly surprised! everything was new and spotless! the beds were soooooooo comfortable, and the AC was ice cold! I was pleasantly surprised by La Quinta. I would definitely stay here again.

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Thank A TripAdvisor Member
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear guest, Thank you very much for your comments. It is satisfying to know that it was a pleasant surprise. Everyday we care and we occupy to offer the best service, quality and facilities to our guests. We wish to invite you to return very soon. Sincerely, Lucía U. Gerente de Calidad lq6320fom4@laquinta.com

Los Angeles, California
Reviewed 3 weeks ago

I had a great time at this hotel 2/17/2017 and the front desk manager Jose Manuel and Guillermo were excellennt!! Clean and comfortable accommodations! I'll definitely return! There is also good continental breakfast.

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Thank alwaysFunny1
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear guest, Thank you very much for your comments, we are glad to know your experience and we want to let know to our readers that we are waiting for you, let us take care of you, stay with us and relax we will make your stay an ultimate experience, contact us and we will take care of anything you...

Hamburg, Germany
Reviewed 3 weeks ago

We spent only one night after arrival from Europe in this hotel. Rooms were big, nice and tidy, Bathroom to. Bed was comfortable and we slept very well. Personal was more than friendly, good English speakers - not very often in Mexico Breakfast was great, everything you might need There was also a pool that we didn`t use , but...

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Helpful?
2Thank Drazen S
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear guest, Thank you for sharing your brilliant review, as it is extensive to the detail that every traveler could be looking for. We also thank you for honoring us with your recognition and highlighting the service of our collaborators We will see you soon. Sincerely, Lucia U. Quality Manager lq6320fom4@laquinta.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about LQ Hotel by La Quinta Cancun

Address: Av. Tulum Super Manzana 4 Manzana 14 lote 2 Cancun, Cancun 77500, Mexico (Formerly La Quinta Inn & Suites Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $100 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — LQ Hotel by La Quinta Cancun 3.5*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, LaQuinta, Hotels.com, Priceline and Despegar.com so you can book your LQ Hotel by La Quinta Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Business Hotel in Cancun
#26 Family Hotel in Cancun
#50 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from LQ Hotel by La Quinta Cancun staff and other travellers.
25 questions
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Questions? Get answers from LQ Hotel by La Quinta Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors end of corridors with balcony”
 of 5 bubbles Flausa234, 24 Mar 2017 | Read review
“family friendly, no kid charge”
 of 5 bubbles kitwithbell, 18 Mar 2017 | Read review
“Rooms far away from the main street”
 of 5 bubbles 599drazens, 2 Mar 2017 | Read review
“accessibility, good price, delicious breakfast, excellent service.”
 of 5 bubbles 765magdac, 25 Feb 2017 | Read review
“dont come here”
 of 5 bubbles thelasytraveler, 26 Jul 2016 | Read review
5 of 5