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06/08/2017 07/08/2017
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    Moon Palace Cancun

    Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
    Hotel website
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    USD 587*
    USD 587*
    USD 587*
    Traveller (15217)
    Pool & Beach (3201)
    Room & Suite (2350)
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    Overview
    • Excellent67%
    • Very good20%
    • Average7%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “sunrise section” (1,020 reviews)
    “flow rider” (803 reviews)
    “nizuc section” (622 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Moon Palace Cancun
    Special Offer: $1500 Resort Credit
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (21,494)
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    1 - 5 of 19,159 reviews

    Reviewed yesterday

    My husband and I are staying at Moon Palace Sunrise but decided to go over to the Nizuc for dinner at Los Caporales (Mexican) as we heard really great reviews of the restaurant. They certainly did not disappoint! Our waiter was Julio and Yesenia. They...More

    Thank Kerry M
    Reviewed yesterday

    The entertainment staff at the Moon Palace is awesome! Always so friendly and want to ensure you have the best vacation possible. Paty Cortes (at the Sunrise pool) was great. Always tryng to get the guests engaged, very friendly and simply a lot of fun!

    Thank Suzanne O
    Reviewed yesterday via mobile

    It's not that I wouldn't recommend this place - the amenities were very grandiose and beautiful - two big pool areas, awesome stocked beer and hidden liquor cabinet in the room, built in jacuzzi, restaurants, bars, and even a club on site. No reason to...More

    1  Thank Janna R
    Reviewed yesterday

    My husband and I got married at the Moon Palace Cancun and we couldn't have asked for a wedding more perfect! The staff there did such an amazing job putting together our ceremony and reception. They took all of our suggestions and needs to heart...More

    2  Thank pcolmenero00
    Reviewed yesterday

    We just returned on Saturday after staying the Grand for a week and had a great time. We traveled with 3 adult children aging from 19 -22 and there was plenty to keep them busy all week. Our rooms were in building 89 with both...More

    1  Thank Chantal L
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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Spa
    • Hot Tub
    • Golf Course
    • Bar/Lounge
    Details
    • Price range
    • USD 343 - USD 782 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Cancun
    • #9 Business Hotel in Cancun
    • #13 Family Hotel in Cancun
    • #20 Spa Hotel in Cancun
    • #21 Top resorts Hotel in Cancun
    • #22 Luxury Hotel in Cancun
    • #23 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 2433
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Travelocity, TripOnline SA, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your Moon Palace Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Moon Palace Hotel ,
    • Moon Palace Cancun Mexico ,
    • Cancun Moon Palace Resort ,
    • Moon Palace Golf & Spa Resort ,
    • Moon Palace Mexico
    Add Photo Photos
    Traveller (15217)
    Pool & Beach (3201)
    Room & Suite (2350)
    Dining (1435)
    Hotel & Grounds (8426)
    Family and Play Areas (328)
    Business Centre & Event Rooms (151)
    Bathroom (132)
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    Nearby Restaurants
    Manglar Buffet Restautant
    221 reviews
    .73 km away
    Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
    105 reviews
    .77 km away
    Momo
    565 reviews
    .03 km away
    Bugambilias
    161 reviews
    .05 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    JillMarieWI
    25 July 2017|
    Answer
    Response from SarJS | Reviewed this property |
    Yes you'll have to get a day or night pass. You can use your resort credits and pay 16% of the price of the pass. I believe a day pass is $200 - so quite expensive. It might be worth a day visit though when it's all... More
    0
    Votes
    777snow
    25 July 2017|
    AnswerShow all 2 answers
    Response from Berkshiretraveller62 | Reviewed this property |
    We travelled with Thomson and had access to the Grand and all facilities including the waterpark.free of charge .I did travel on a BA flight recently where the Moon Palace was featured in the in flight magazine stating the... More
    0
    Votes
    Room Tips
    "My family and I all got rooms with different views and every one had a beautiful view."
    Read review
    "Higher floors, ask to be away from construction"
    Read review
    "Stay in Nizuc and ignore Grand as its pretending to be something and still under construction"
    Read review
    "Rooms at the Grand are quieter and more luxurious but further from the action."
    Read review
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