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01/10/2017 02/10/2017
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    Moon Palace Cancun

    Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
    Hotel website
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    USD 620*
    USD 432*
    SAVE USD 188
    USD 500*
    USD 501*
    Traveller (15859)
    Pool & Beach (3281)
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    Overview
    • Excellent67%
    • Very good20%
    • Average7%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “sunrise section” (1,034 reviews)
    “flow rider” (823 reviews)
    “nizuc section” (634 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Moon Palace Cancun
    Special Offer: $1500 Resort Credit
    Hotel deals
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    Paradisus Cancun
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    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (22,243)
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    1 - 5 of 19,800 reviews

    Reviewed yesterday via mobile

    Had an amazing time yet again at moon palace grand from 1st September 2017 for 14 nights. Would like to give a real special mention to the staff in the caribeno restaurant fatty Areli, Tun Dzib, iracemu Aguilera, Magda, Rosalia, Edgar mora, maybe Balam amazing...More

    Thank kaySunderlandEngland
    Hotel's Favourite
    Reviewed 13 August 2017 via mobile

    My family and I have had nothing short of a great experience at any of the Palace Resorts in Mexico. Moon Palace has more than enough features & benefits on property to have a wonderful time and the service has been great as well. -...More

    15  Thank 15gizzy15
    Response from JoseMoonPalace, Gerente at Moon Palace CancunResponded 13 August 2017

    Dear 15gizzy15, Your loyalty and recognition, motivate us to continue to do with passion what we love "Serve and make our guests happy" thank you very much for sharing your comments on Trip Advisor and for having honored us with your comments, we are very...More

    Reviewed yesterday

    We spent two wonderful weeks at this hotel with another couple,it was the best hotel we've ever stayed in. The service and friendliness of the staff was amazing,from front desk to restaurants,cleaners ,bar staff in fact everyone we met was so friendly and courteous. The...More

    Review collected in partnership with this hotel
    Thank Janet W
    Reviewed yesterday

    It was a Great atmosphere and a most needed trip. I went with family but felt connected to the workers. They love their job and they are very helpful. Awesome people in the resort and outside the resort. Beautiful setting,

    Review collected in partnership with this hotel
    Thank Marquetta C
    Reviewed yesterday

    A very large beautiful hotel with excellent service . Food was delicious, staff in every restaurant/bar/pool/room service are all extremely friendly and efficient. Beautiful hotel in a lovely country , will return

    Review collected in partnership with this hotel
    Thank Sally717
    Paradisus Cancun
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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Spa
    • Hot Tub
    • Golf Course
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 321 - USD 830 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Cancun
    • #9 Business Hotel in Cancun
    • #13 Family Hotel in Cancun
    • #20 Spa Hotel in Cancun
    • #22 Top resorts Hotel in Cancun
    • #23 Luxury Hotel in Cancun
    • #24 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 2433
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Hotels.com, Booking.com, Travelocity, Hotwire, TripOnline SA, HotelQuickly, Cancelon and getaroom.com so you can book your Moon Palace Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Moon Palace Hotel ,
    • Moon Palace Cancun Mexico ,
    • Cancun Moon Palace Resort ,
    • Moon Palace Golf & Spa Resort ,
    • Moon Palace Mexico
    Add Photo Photos
    Traveller (15859)
    Pool & Beach (3281)
    Room & Suite (2403)
    Dining (1510)
    Hotel & Grounds (8844)
    Family and Play Areas (345)
    Business Centre & Event Rooms (157)
    Bathroom (136)
    Nearby
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    12.08 km away
     
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    7.38 km away
     
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    12.85 km away
     
    Marriott Cancun Resort
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    12.37 km away
     
    Nearby Restaurants
    Manglar Buffet Restautant
    237 reviews
    .73 km away
    Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
    118 reviews
    .77 km away
    Momo
    598 reviews
    .03 km away
    Bugambilias
    168 reviews
    .05 km away
    Nearby Attractions
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    4.21 km away
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    7.37 km away
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    Ask a question
    Questions & Answers
    deloris s
    22 September 2017|
    Answer
    Response from AliensHusband | Reviewed this property |
    Deloris We paid $220/night for a concierge room, this generally is a 20% discount on standard room rate, but it can be more. I have no knowledge on Interval. The membership is not timeshare as such.
    0
    Votes
    Bcolwell10
    22 September 2017|
    Answer
    Response from GM_MoonPalace | Property representative |
    Dear Bcowell10, Temporally all our Restaurants in Moon Palace Cancun, does not require a dinner reservation number, each night you will be welcome to enjoy with your family our wide variety of international options that we... More
    0
    Votes
    Google Translation
    Morgan L
    22 September 2017|
    AnswerShow all 3 answers
    Response from GM_MoonPalace | Property representative |
    Dear Morgan L, Greetings from Cancun! Depends of the length nights you booked with us [At least 3] you will receive the benefit to use your Resort Credits to book excursions, activities or any other awe experience. A... More
    0
    Votes
    Google Translation
    Room Tips
    "Second or third floor at the sunrise section."
    Read review
    "Swim up rooms are great"
    Read review
    "We stayed in the "Mango" building... Steps from the flow rider, pool, beach, and very quiet."
    Read review
    "When ordering your evening meal order one course at a time for relaxed dinning!"
    Read review
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