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29/10/2017 30/10/2017
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    Park Royal Cancun

    Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
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    Lowest prices for your stay
    29/10/2017 30/10/2017
     16 people are viewing this hotel
    USD 227*
    USD 227*
    USD 227*
    Traveller (2757)
    Pool & Beach (686)
    Room & Suite (425)
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    Overview
    • Excellent41%
    • Very good35%
    • Average14%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “el mirador” (43 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Kids Club
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
    5,411 reviews
    #9 of 177 hotels in Cancun
     
    Le Blanc Spa Resort
    5,951 reviews
    #1 of 177 hotels in Cancun
     
    Live Aqua Beach Resort Cancun
    9,261 reviews
    #5 of 177 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,159 reviews
    #12 of 177 hotels in Cancun
     
    Rooms
    29 Oct.30 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,495)
    There are newer reviews for Park Royal Cancun
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    21 - 25 of 1,805 reviews

    Reviewed 22 August 2017

    the check in took so much ... they gave me the room until 6:00 p.m. because they said they were in maintenance, but that´s not my problem. I reported I had a problema with the shower but had to call 4 times to be attended...More

    Review collected in partnership with this hotel
    3  Thank backoluna
    Response from Monica C, Gerente at Park Royal CancunResponded 1 September 2017

    Thank you for taking the time to share your concerns with us. We are very disappointed to hear that your experience during your stay did not live up to your expectations. Please know that our employees are trained to deliver exceptional service to all clients...More

    Reviewed 22 August 2017 via mobile

    Vacationing at Park royal Cancun at the moment (family). The first impression of the hotel was average: smaller resort that what we are used to Not as many activities, especially for pre teens/teens. The water slides are good for younger children, the main pool is...More

    Thank Martine N
    Response from Monica C, Gerente at Park Royal CancunResponded 1 September 2017

    Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your stay at Park Royal Cancun. We apologize for the shortcomings that you describe. We hope that these events don’t deter you from staying with...More

    Reviewed 22 August 2017

    We just came back from a week-long trip at Park Royal in Cancun. Overall, it was a good experience. The best part of the hotel was the people that worked there. Everyone was nice and friendly. The people that cleaned the rooms did a great...More

    3  Thank Libby J
    Response from Monica C, Gerente at Park Royal CancunResponded 1 September 2017

    Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your stay at Park Royal Cancun. We apologize for the shortcomings that you describe. We hope that these events don’t deter you from staying with...More

    Reviewed 21 August 2017

    A very good overall 2 week experience. Our room was ok but dated, We had a 2 bedroom suite with 2 double, hard beds and a dirty window ( did not open) which obscured the poor view of the next hotel, Very good internal hygiene...More

    Thank alnbt
    Response from Monica C, Gerente at Park Royal CancunResponded 1 September 2017

    Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your stay at Park Royal Cancun. We apologize for the shortcomings that you describe. We hope that these events don’t deter you from staying with...More

    Reviewed 21 August 2017

    when i checked in at 4pm room wasnt avaialble had to sit outside with babies in heat after being on a 3hr flight. thats the last thing we wanted to do after 30 min we went back to check if ready they said yes got...More

    3  Thank Linda P
    Response from Monica C, Gerente at Park Royal CancunResponded 1 September 2017

    Thank you for taking the time to share your concerns with us. We are very disappointed to hear that your experience during your stay did not live up to your expectations. Please know that our employees are trained to deliver exceptional service to all clients...More

    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Outdoor pool
    Details
    • Price range
    • USD 173 - USD 399 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #45 Top resorts Hotel in Cancun
    • #48 Romantic Hotel in Cancun
    • #50 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 289
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Booking.com, TripOnline SA, HotelsforEveryone, Cancelon, Hotwire, Cheap Tickets, Travelocity, getaroom.com and HotelQuickly so you can book your Park Royal Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Park Royal Cancun Hotel Cancun ,
    • Park Royal Resort Cancun ,
    • Park Royal Piramides Cancun
    Add Photo Photos
    Traveller (2757)
    Pool & Beach (686)
    Room & Suite (425)
    Dining (196)
    Hotel & Grounds (1549)
    Family and Play Areas (40)
    Bathroom (24)
    Business Centre & Event Rooms (24)
    Nearby
    Le Blanc Spa Resort
    5,951 reviews
    1.82 km away
     
    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
    5,411 reviews
    .19 km away
     
    Grand Fiesta Americana Coral Beach Cancun
    4,159 reviews
    3.19 km away
     
    Live Aqua Beach Resort Cancun
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    .49 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    NessaGisele
    15 September 2017|
    AnswerShow all 2 answers
    Response from alnbt | Reviewed this property |
    Sorry for the delay in responding. There were a wide variety of labelled alcohol drinks. whiskey, gin vodka rum, barcardi, tequila etc. They also will make up cocktails at your request, You can also dictate the strength of... More
    1
    Vote
    lenypia
    6 August 2017|
    AnswerShow all 3 answers
    Response from Ana Claudia S | Reviewed this property |
    Sorry I only saw it now. When I went in July I felt the water was a bit rough, I would not recommend for elderly.
    0
    Votes
    brennanj6
    23 June 2017|
    AnswerShow all 3 answers
    Response from bluemax635 | Reviewed this property |
    The email address is mcontreras@park-royalhotels This address is of our friend the General manager. Ask her any questions you have but be prepared to get an answer not within minutes. Love you Irish!!
    0
    Votes
    Room Tips
    "House keeping was often short of replacing towel and mats. Often did not wipe down surfaces and did not..."
    Read review
    "Beautiful rooms, always clean. Please remember to tip the maids, they work really hard & deserve your..."
    Read review
    "Left it in the room."
    Read review
    "My patio slide lock was broken, and maintenance had to fix it. After it was "fixed", to door..."
    Read review
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