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29/10/2017 30/10/2017
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    Park Royal Cancun

    Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
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    Lowest prices for your stay
    29/10/2017 30/10/2017
     11 people are viewing this hotel
    USD 227*
    USD 227*
    USD 227*
    Traveller (2757)
    Pool & Beach (686)
    Room & Suite (425)
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    Overview
    • Excellent41%
    • Very good35%
    • Average14%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “el mirador” (43 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Kids Club
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
    5,409 reviews
    #9 of 177 hotels in Cancun
     
    Live Aqua Beach Resort Cancun
    9,248 reviews
    #5 of 177 hotels in Cancun
     
    Le Blanc Spa Resort
    5,946 reviews
    #1 of 177 hotels in Cancun
     
    NYX Hotel Cancun
    2,425 reviews
    #54 of 177 hotels in Cancun
     
    Rooms
    29 Oct.30 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,494)
    There are newer reviews for Park Royal Cancun
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    1,351 - 1,355 of 1,805 reviews

    Reviewed 19 June 2010

    Staff was excellent and so was the food. Only two suggestions. 1. The gym should be included in the all inclusive price. 2. Since checkout time is 12 noon, and the restaurant opens for lunch at 12:30, we should have been given a little more...More

    1  Thank bjbart
    Response from Monica C, Gerente at Park Royal CancunResponded 11 September 2017

    Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More

    Reviewed 13 June 2010

    The average hotel workers, servers and bartenders were great. HOWEVER, the people at the front desk and in particular the dinner manager Eduardo were VERY rude, sarcastic and arrogant. If we hadn't purchased the "inclusive" package and everything was already paid for, we would have...More

    2  Thank EliaFreeman
    Response from Monica C, Gerente at Park Royal CancunResponded 1 week ago

    Thank you for taking the time to share your concerns with us. We are very disappointed to hear that your experience during your stay did not live up to your expectations. Please know that our employees are trained to deliver exceptional service to all clients...More

    Reviewed 5 June 2010

    Just came back on May 15 and should say that my wife and I are very satisfied with our vacation in Park Royal Cancun. Hotel employees are very nice and helpful unconditionally. If you plan to spend your time next to the pool there are...More

    3  Thank grogrogro31
    Response from Monica C, Gerente at Park Royal CancunResponded 11 September 2017

    Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your stay at Park Royal Cancun. We apologize for the shortcomings that you describe. We hope that these events don’t deter you from staying with...More

    Reviewed 25 May 2010

    I just got back from Cancun and let me just say this it was really hard to come back home. I was sceptical about the hotel but it was GREAT! So great we are thinking of going back this November. Hospitality was the best and...More

    4  Thank SoniaE
    Response from Monica C, Gerente at Park Royal CancunResponded 11 September 2017

    Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your stay at Park Royal Cancun. We apologize for the shortcomings that you describe. We hope that these events don’t deter you from staying with...More

    Reviewed 23 May 2010

    Best service, very good food. Hotel is very clean. One minus - too many noisy students on board at night, but it is depend on people not on hotel.More

    2  Thank DarekMysliwiec
    Response from Monica C, Gerente at Park Royal CancunResponded 11 September 2017

    Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More

    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
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    2,425 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Outdoor pool
    Details
    • Price range
    • USD 174 - USD 399 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #45 Top resorts Hotel in Cancun
    • #48 Romantic Hotel in Cancun
    • #50 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 289
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, BookIt.com, TripOnline SA, HotelsforEveryone, Cancelon, Travelocity, Hotwire, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Park Royal Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Park Royal Cancun Hotel Cancun ,
    • Park Royal Resort Cancun ,
    • Park Royal Piramides Cancun
    Add Photo Photos
    Traveller (2757)
    Pool & Beach (686)
    Room & Suite (425)
    Dining (192)
    Hotel & Grounds (1549)
    Family and Play Areas (38)
    Bathroom (24)
    Business Centre & Event Rooms (24)
    Nearby
    Le Blanc Spa Resort
    5,946 reviews
    1.82 km away
     
    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
    5,409 reviews
    .19 km away
     
    NYX Hotel Cancun
    2,425 reviews
    .39 km away
     
    Live Aqua Beach Resort Cancun
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    .49 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Avenida Kukulkan
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    Ask a question
    Questions & Answers
    NessaGisele
    15 September 2017|
    AnswerShow all 2 answers
    Response from alnbt | Reviewed this property |
    Sorry for the delay in responding. There were a wide variety of labelled alcohol drinks. whiskey, gin vodka rum, barcardi, tequila etc. They also will make up cocktails at your request, You can also dictate the strength of... More
    1
    Vote
    lenypia
    6 August 2017|
    AnswerShow all 3 answers
    Response from Ana Claudia S | Reviewed this property |
    Sorry I only saw it now. When I went in July I felt the water was a bit rough, I would not recommend for elderly.
    0
    Votes
    brennanj6
    23 June 2017|
    AnswerShow all 3 answers
    Response from bluemax635 | Reviewed this property |
    The email address is mcontreras@park-royalhotels This address is of our friend the General manager. Ask her any questions you have but be prepared to get an answer not within minutes. Love you Irish!!
    0
    Votes
    Room Tips
    "House keeping was often short of replacing towel and mats. Often did not wipe down surfaces and did not..."
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    "Beautiful rooms, always clean. Please remember to tip the maids, they work really hard & deserve your..."
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    "Left it in the room."
    Read review
    "My patio slide lock was broken, and maintenance had to fix it. After it was "fixed", to door..."
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