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    Park Royal Cancun

    Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
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    01/01/2018 02/01/2018
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    USD 392*
    USD 295*
    SAVE USD 97
    USD 392*
    USD 294*
    SAVE USD 98
    USD 392*
    USD 295*
    SAVE USD 97
    Traveller (2790)
    Pool & Beach (687)
    Room & Suite (426)
    Overview
    • Excellent41%
    • Very good35%
    • Average14%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “el mirador” (44 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Kids Club
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    1 Jan.2 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (4,581)
    There are newer reviews for Park Royal Cancun
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    11 - 15 of 1,825 reviews

    Reviewed 4 weeks ago

    I wish I could give this hotel a better review, but unfortunately there were just too many things that didn't go right. It started off with our prearranged pickup from the airport not showing up. At our 9PM checkin our room was not available, so...More

    3  Thank jaygoo
    Response from Luz del Carmen R, Gerente at Park Royal CancunResponded 4 weeks ago

    Dear Guest, First of all, we would like to thank you for choosing Park Royal Cancún as host of your recent holidays. It is with great concern that we read your comments. It disappoints us to know that we did not succeed in meeting your...More

    Reviewed 4 weeks ago

    The property was undergoing construction which was inconvenient and the room faced construction and a large orange crane. Would have been nice to know that when booking. The people that work in the restaurant, at the pool, and in the pool bars are that property's...More

    Review collected in partnership with this hotel
    1  Thank jerrielynnew
    Response from Luz del Carmen R, Gerente at Park Royal CancunResponded 4 weeks ago

    Dear Guest, First and foremost, we would like to express our gratitude for staying at Park Royal Cancún. It disappoints us to know that we were unable to meet your expectations, for which we apology. Rest assured your comments have been shared with the departments...More

    Reviewed 12 November 2017 via mobile

    Had an awesome/magical time there for my honeymoon. Loved the room, dining/snack area, Italian restaurant, pools, etc. Met some awesome staff like bell boy Alex Garcia. I did not take photos. I captured memories. Hope to return soon.More

    Thank CesGRdz
    Response from Luz del Carmen R, Gerente at Park Royal CancunResponded 4 weeks ago

    Dear Guest, First of all, we would like to thank you for choosing Park Royal Cancún as host of your honeymoon and for the time taken to share your charming experience. This kind of reviews encourages us to strive for a service of excellence. It...More

    Reviewed 9 November 2017

    Lovely hotel, very clean, good location, exceptional service, nothing was too much trouble. A special mention to Mario, Armando and Martin in the top pool bar. Always had a smile and a joke and were interested in you and your family. Would recommend this hotel...More

    Thank Carole G
    Response from Luz del Carmen R, Gerente at Park Royal CancunResponded 11 November 2017

    Dear Carole, Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Cancún. This kind of reviews encourages us to strive for a service of excellence. It is very pleasant to read how much you...More

    Reviewed 9 November 2017

    Great location right in th middle of everything. Short ride in from the Airport, rigt in front of the best shopping mall in Cancun and with a magnificent beach when you have little time to explore. The Hotel is smaller of what it appears thus...More

    Thank Tripadexperts
    Response from Luz del Carmen R, Gerente at Park Royal CancunResponded 10 November 2017

    Dear guest, Thank you for your stay at Park Royal Cancún and for such a positive review. It is very rewarding to know how much you enjoyed your recent stay. Our aim is to go beyond your expectations and we are content to find out...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Outdoor pool
    Details
    • Price range
    • USD 186 - USD 439 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #44 Top resorts Hotel in Cancun
    • #48 Romantic Hotel in Cancun
    • #49 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 289
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, getaroom.com, Hotels.com, Priceline, Hotwire, Travelocity, HotelsforEveryone, Cancelon, TripOnline SA and HotelQuickly so you can book your Park Royal Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Park Royal Cancun Hotel Cancun ,
    • Park Royal Resort Cancun ,
    • Park Royal Piramides Cancun
    Add Photo Photos
    Traveller (2790)
    Pool & Beach (687)
    Room & Suite (426)
    Dining (196)
    Hotel & Grounds (1580)
    Family and Play Areas (40)
    Bathroom (24)
    Business Centre & Event Rooms (24)
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    Ask a question
    Questions & Answers
    Dae1227
    16 November 2017|
    AnswerShow all 4 answers
    Response from alnbt | Reviewed this property |
    In addition, there is sports during the day, beach football, beach volley ball, water polo and if it is your taste, aerobics in the pool !
    0
    Votes
    NessaGisele
    15 September 2017|
    AnswerShow all 3 answers
    Response from alnbt | Reviewed this property |
    Sorry for the delay in responding. There were a wide variety of labelled alcohol drinks. whiskey, gin vodka rum, barcardi, tequila etc. They also will make up cocktails at your request, You can also dictate the strength of... More
    1
    Vote
    lenypia
    6 August 2017|
    AnswerShow all 3 answers
    Response from Ana Claudia S | Reviewed this property |
    Sorry I only saw it now. When I went in July I felt the water was a bit rough, I would not recommend for elderly.
    0
    Votes
    Room Tips
    "Provide mini bar service as well as room service. This was a big failure."
    Read review
    "Put in dressers with drawers to put clothes in."
    Read review
    "Until construction is completed, I would request the outlying building."
    Read review
    "The rooms could probably be upgraded (plumbing) but we can't make any specific suggestions."
    Read review
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