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29/10/2017 30/10/2017
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    Park Royal Cancun

    Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
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    Lowest prices for your stay
    29 Oct. 30 Oct.
     17 people are viewing this hotel
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    USD 227*
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    Overview
    • Excellent41%
    • Very good35%
    • Average14%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “el mirador” (43 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Kids Club
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
    5,415 reviews
    #9 of 177 hotels in Cancun
     
    Live Aqua Beach Resort Cancun
    9,269 reviews
    #4 of 177 hotels in Cancun
     
    Beach Palace
    6,176 reviews
    #16 of 177 hotels in Cancun
     
    NYX Hotel Cancun
    2,438 reviews
    #54 of 177 hotels in Cancun
     
    Rooms
    29 Oct.30 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (4,502)
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    1 - 5 of 1,805 reviews

    Reviewed 6 days ago via mobile

    Came here with the partner for five days, almost ten years after coming here for the first time with my family. And it was like nothing had changed. But my experience vastly different. Our first day, we missed our flight connection due to our first...More

    Thank NessaGisele
    Response from Monica C, Gerente at Park Royal CancunResponded 5 days ago

    Thanks to much appreciated reviews like yours, we feel in the need of improving day by day.

    Reviewed 1 week ago

    Just returned from 10 days in Cancun at the Park Royal. We had some issues with room cleaning and no hot water for 24 hours but overall it was our usual excellent stay. We have stayed there so many times the staff remembers us which...More

    Thank Jane A
    Response from Monica C, Gerente at Park Royal CancunResponded 5 days ago

    It is thanks to comments like yours that we want to work hard every day to offer a greater service.

    Reviewed 1 week ago

    I’m a Royal Holiday member. Overall it was a good stay. The service was very good! If you are a member you can arrange transportation from the airport for $8 US per person. There is a really nice fitness center with a good variety of...More

    Review collected in partnership with this hotel
    Thank K5299JYdenisem
    Response from Monica C, Gerente at Park Royal CancunResponded 5 days ago

    We will be glad to welcome you back and go beyond your expectations.

    Reviewed 1 week ago

    Wonderful time. Royal Holiday people were great. Loved the new lounge chairs at upper pool. Did not care for the birds at upper pool area and restaurant. I would encourage the hotel post signs not to ffeed the birds.

    Review collected in partnership with this hotel
    Thank Lon A
    Response from Monica C, Gerente at Park Royal CancunResponded 1 week ago

    Hopefully we will have the opportunity of welcoming you another time to create more memorable experiences.

    Reviewed 2 weeks ago via mobile

    We visited this all inclusive resort for our friends birthday and did not have the best time. The first night we got in it was raining which is fine but the rooms were flooded because of the rain water coming through the glass doors, the...More

    2  Thank Heather Y
    Response from Monica C, Gerente at Park Royal CancunResponded 1 week ago

    Thank you for taking the time to share your concerns with us. We are very disappointed to hear that your experience during your stay did not live up to your expectations. Please know that our employees are trained to deliver exceptional service to all clients...More

    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
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    2,438 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Outdoor pool
    Details
    • Price range
    • USD 169 - USD 399 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #45 Top resorts Hotel in Cancun
    • #48 Romantic Hotel in Cancun
    • #50 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 289
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, BookIt.com, TripOnline SA, HotelsforEveryone, Hotwire, Cheap Tickets, Travelocity, Cancelon, getaroom.com and HotelQuickly so you can book your Park Royal Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Park Royal Cancun Hotel Cancun ,
    • Park Royal Resort Cancun ,
    • Park Royal Piramides Cancun
    Add Photo Photos
    Traveller (2761)
    Pool & Beach (687)
    Room & Suite (426)
    Dining (196)
    Hotel & Grounds (1551)
    Family and Play Areas (40)
    Bathroom (24)
    Business Centre & Event Rooms (24)
    Nearby
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    .32 km away
     
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    2,438 reviews
    .39 km away
     
    Live Aqua Beach Resort Cancun
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    NessaGisele
    15 September 2017|
    AnswerShow all 2 answers
    Response from alnbt | Reviewed this property |
    Sorry for the delay in responding. There were a wide variety of labelled alcohol drinks. whiskey, gin vodka rum, barcardi, tequila etc. They also will make up cocktails at your request, You can also dictate the strength of... More
    1
    Vote
    lenypia
    6 August 2017|
    AnswerShow all 3 answers
    Response from Ana Claudia S | Reviewed this property |
    Sorry I only saw it now. When I went in July I felt the water was a bit rough, I would not recommend for elderly.
    0
    Votes
    brennanj6
    23 June 2017|
    AnswerShow all 3 answers
    Response from bluemax635 | Reviewed this property |
    The email address is mcontreras@park-royalhotels This address is of our friend the General manager. Ask her any questions you have but be prepared to get an answer not within minutes. Love you Irish!!
    0
    Votes
    Room Tips
    "House keeping was often short of replacing towel and mats. Often did not wipe down surfaces and did not..."
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    "Beautiful rooms, always clean. Please remember to tip the maids, they work really hard & deserve your..."
    Read review
    "Left it in the room."
    Read review
    "My patio slide lock was broken, and maintenance had to fix it. After it was "fixed", to door..."
    Read review
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