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CasaMagna Marriott Cancun Resort

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#16 of 181 Hotels in Cancun
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CasaMagna Marriott Cancun Resort
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3,485 Reviews from our TripAdvisor Community

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There are newer reviews for CasaMagna Marriott Cancun Resort
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Showing 2,961: English reviews
Lubbock, Texas
Reviewed 25 February 2014

I have no idea what happened to the marriott ?????one bad experience after another .Arrived to a conference for one week ,from the moment we arrived trouble,rooms not ready ?wrong rooms ,no upgrades(we are reward holders for more than 16 yrs,?)lines at the reception ?computers are down server is down ,this is for a week before our rival ??? Customers...

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4Thank lubbock54_12
MarriottCancun, Public Relations Manager at CasaMagna Marriott Cancun Resort, responded to this review

We sincerely apologize for the inconveniences that you experienced due to our system failure. This problem has already been fixed and we are working very hard to send any pending bill as soon as possible. We hope you decide to visit us again in the future and enjoy the service that have distinguished our properties over the years.

Reviewed 25 February 2014 via mobile

1. Great location and clean descent standard room. 2. Hotel is nicely kept. There are a lot of good restaurants, pricey shop. Pool is clean and have a bar,always clean towels, enough deck chairs. 3. A lot of couples and younger people which seems is not the best place for kids. 4. Staff is really polite and helpful,our housekeeper Braulio...

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1Thank Anastacia M
Los Angeles, California
Reviewed 24 February 2014

I went once in the summer of 2010 and again during winter of 2012. Both times my family stayed here and we loved it. Its right in the hotel zone has a great pool and great decor. Rooms were spacious and very clean, In 2012 our room was towards the back of the hotel (away from the beach view) and...

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Thank Peter G
Mukilteo, Washington
Reviewed 24 February 2014

This was our first trip to Cancun and it was made quite enjoyable by staying at this property. I've seen a few people grouse about this that or the other, but my wife and I (60s) found this an exceptional value. We often stay at Marriotts because we know what we'll get - and this was no exception. There were...

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Thank Mukman
Tampa
Reviewed 23 February 2014

This hotel has a wonderful beach and pool area and a friendly attentive staff. One or two gaffes prevented me from calling it a perfect hotel. The property is situated on the Gulf of Mexico, about a 20 minute ride from the airport. Check-in was smooth, even though the computer system was down all week. The room was large, clean...

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1Thank TVDad
New York City
Reviewed 23 February 2014

Spent two nights (Feb 13 & 14) and, as Rewards Members, paid minimum rate but were upgraded to room on high floor in north wing facing pools and ocean. Hotel was full but no problem finding beach or pool lounges in the morning (by 9AM). Plenty of towels handed out, without "towel cards." Hotel sits on stunning beach, and has...

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1Thank 360traveller
Denver, Colorado
Reviewed 21 February 2014

Just returned from a fabulous 5-day stay at the Casa Magna Marriott. From check-in to check-out, everything was outstanding. - We booked the room direct from the Marriott web site and got a great rate for a "resort view" - $188/night + 4th night free + $50 per day resort credit ... works out to about $100 per night. We...

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2Thank Chris0329
Brookline, New Hampshire
Reviewed 21 February 2014

I stayed here for two months. Very polite staff, spacious, grand location, ate at the Argentinian restaurant, great food. I was here for Christmas eve and ordered room service as you had to make reservations at all the restaurants in advance and I didn't feel like I missed out. Great food delivered to my room on a nice linen lined...

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2Thank Byron S
Chicago, Illinois
Reviewed 21 February 2014

The room we had was not ocean front but had a nice ocean view slightly to the side. All of the rooms have balconies which is very nice. There is not a coffee maker in the room so to avoid the very pricey coffee in the gift shop I called housekeeping and got an electric tea pot and cups to...

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1Thank wj60304
Phoenix, Arizona
Reviewed 20 February 2014

We were met with a very loud contingent that came from Detroit... Anyway they were everywhere and yelling at the top of there lungs off the balcony.. I was there for 2 weeks. i walked down and spoke very calmly to the concierge. He instructed me to return to my room and pack. They would be upgrading me to a...

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2Thank Theil6

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 

Additional Information about CasaMagna Marriott Cancun Resort

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $209 - $1,135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CasaMagna Marriott Cancun Resort 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott
Hotel Style:
#8 Business Hotel in Cancun
#15 Top resorts Hotel in Cancun
#15 Spa Hotel in Cancun
#16 On the Beach Hotel in Cancun
#16 Family Hotel in Cancun
#16 Luxury Hotel in Cancun
#20 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from CasaMagna Marriott Cancun Resort staff and other travellers.
193 questions
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Questions? Get answers from CasaMagna Marriott Cancun Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach side”
 of 5 bubbles ThanhQTran, 8 Dec 2016 | Read review
“Need to be ocean front rooms,”
 of 5 bubbles hiroh597, 8 Dec 2016 | Read review
“ask for upgrade”
 of 5 bubbles ediecrall, 7 Dec 2016 | Read review
“They have a shuttle to the airport, but you'll need to schedule it 24 hours before - which I didn't. Taxi was $20.”
 of 5 bubbles W3032YIkevinh, 6 Dec 2016 | Read review
“Higher floors have better views as you overlook some hotel buildings on the front of the hotel”
 of 5 bubbles ThosD112, 5 Dec 2016 | Read review
5 of 5
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