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All reviewsado busroom was cleanshort staybusiness travelerbasic amenitiesmall across the streetbuffet breakfastshower headitalian restaurantlobby areasupermarkettaxipesosairportsuperamawallmartyucatan
I arrived at 10:45am and asked if it would be possible to check in; the front desk responsable said you can only check in at 12 noon, unless you pay an extra fee; I thought, for an hour and 15 minutes, to be unnecessary, considering...More
Response from IbisCancunC, Manager at ibis Cancun CentroResponded 26 February 2018
Thank you very much for taking the time to share your experience with us, I'm really sorry you have to experience this situation. Our check-in time is until 15:00hrs, we need to have the rooms cleaned for our guests and this time is...More
Reviewed 11 February 2018
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from IbisCancunC, Manager at ibis Cancun CentroResponded 13 February 2018
Located in the city itself, approx. 30 mins. by car from CUN airport. Taxiprice from hotel to CUN is approx. MXN300. From the airport MXN1200 if your prepaid transfer does not show up. The friendly taxitouts are ready to prey on their guests...Pure robbery.
Response from IbisCancunC, Manager at ibis Cancun CentroResponded 3 February 2018
Thank you very much for taking the time to share your experience with us. I'm really sorry about your stay, please let me apologize with you. I will share this comment with my staff, so they can learn from what you've experienced and...More
In the last 12 months I spent 30 nights + in hotels from AccorHotels and this is the second time I experience bedbugs. After a long day of travel I laid down to relax and saw a bedbug running on the bed so I killed...More
I’ve been staying in this hotel for 2 weeks in 7 different rooms.
Love the big single bed, love the pillows (3), the room is big enough for a person even 2;
I came unprepared so found the bathroom body and hair gel pretty convenient....More
1 Thank Hugo T
Response from IbisCancunC, Manager at ibis Cancun CentroResponded 13 December 2017
Dear Hugo T:
Thank you very much for taking the time to share your experience with us, we really appreciate it.
Ibis hotels are standardized hotels worldwide with more than 1900 hotels in 69 countries. All with great locations and the best cost-benefit offer on...More