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    The Royal Caribbean

    Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
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    06/08/2017 07/08/2017
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    USD 194*USD 203*
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    Traveller (1192)
    Pool & Beach (441)
    Room & Suite (400)
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    Overview
    • Excellent57%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from The Royal Caribbean
    Special Offer: Package Deal
    Hotel deals
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,040)
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    There are newer reviews for The Royal Caribbean
    See the most recent reviews

    411 - 415 of 1,606 reviews

    Reviewed 29 June 2016

    We traded our 5 star time share and stayed here. Although it was a good hotel not as good as it's sister hotels. To me it seemed to garner an older crowd. I wish there would have been an all inclusive options. The bad part...More

    Thank Trenton S
    Response from Sandra R, Online Community Care Agent at The Royal CaribbeanResponded 2 July 2016

    Dear Trenton S, Thank you for taking the time to post a review about your recent stay at The Royal Caribbean. We are glad to know you enjoyed your overall stay with us. We understand your comments regarding our opportunity areas which gives us the...More

    Reviewed 29 June 2016 via mobile

    They torture birds here. On our way out they were getting ready to take pictures with 2 parrots. The bird was crying and screaming for 20 minutes. In the lobby. The guy couldn't even get him out the carrying cage. He was obviously not happy....More

    2  Thank Joseph T
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal CaribbeanResponded 12 July 2016

    Dear Mr. Joseph Thank you for taking time to post about our resort. We thank you for bringing the incident with the birds to our attention. Photography services are operated by a third party company which sells the pictures as souvenirs. Rest assured we’re sharing...More

    Reviewed 29 June 2016

    We came to relax and unwind - goal was achieved. Helpful staff - greet you with smiles, good service and clean rooms, clean hotel, well kept grounds. We had a wonderful ocean front room - beautiful view. Offered activities there or easy to make excursions...More

    Review collected in partnership with this hotel
    Thank Renee L
    Response from Cristóbal G, Online Community Care Coordinator at The Royal CaribbeanResponded 30 June 2016

    Dear Renee, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

    Reviewed 28 June 2016

    I had a good stay. The property was nice. The staff did a very good job. Like the large pool and eating outside at the Tradewinds restaurant. The beach is very nice. There were red flags virtually every day. This has proven to be the...More

    Thank Vol1970
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal CaribbeanResponded 30 June 2016

    Hi Vol1970, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. It sounds like you were able to enjoy the pool and the beach during your stay at The Royal Caribbean. You couldn't give...More

    Reviewed 28 June 2016

    For the price we paid for our room facing the water, I would have expected an all-inclusive dining experience, but we had a special that included breakfast and satisfied us. However, the location of this hotel afforded privacy away from crowded beaches. The beach was...More

    Thank reviews_r_us
    Response from Cristóbal G, Online Community Care Coordinator at The Royal CaribbeanResponded 5 July 2016

    Dear Guest, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

    The Royal Islander All Suites Resort
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Self-Serve Laundry
    • Meeting Rooms
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 46 - USD 296 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Family Hotel in Cancun
    • #18 Romantic Hotel in Cancun
    • #28 Spa Hotel in Cancun
    • #31 Top resorts Hotel in Cancun
    • #33 On the Beach Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 207
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Hotels.com, Orbitz, TravelUp, Travelocity, Hotwire, TripOnline SA, Cancelon, HotelQuickly, getaroom.com and Evoline ltd so you can book your The Royal Caribbean reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal Caribbean Hotel Cancun ,
    • Royal Caribbean Hotel Cancun ,
    • Cancun Caribbean Resort Royal ,
    • Royal Caribbean Resort Cancun ,
    • Royal Carribean ,
    • Caribbean Royal
    Add Photo Photos
    Traveller (1192)
    Pool & Beach (441)
    Room & Suite (400)
    Dining (44)
    Hotel & Grounds (670)
    Bathroom (17)
    Family and Play Areas (14)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    baseballmomma80
    Hello! My family of six is considering this resort for early March of 2018. While we've been to Cancun several times, this would be our first time going to a resort that's not all inclusive. I'm not thrilled with that, but the Villa is being offered to us at no cost, by a family member, and will allow six of us to stay comfortably. I have a few questions, in reading the reviews. 1. We would be staying Sat to Sat. The way I understand it, the unit we're being offered is "owned" by our family members via a Timeshare that they've had for years, but I'm hearing about people having to switch rooms during their trip?? That would be a "no go" for us. Would that apply to us?? 2. Since this is not all inclusive, we'd like to do our best to eat meals like breakfast and lunch in our Villa. Did you find the on-site market to have everything you needed, or did you have to travel off site for groceries? How were the prices and selection? 3. Are there any good & safe local restaurants to try for dinner, off site?? 4. As far as the kids, we'd be bringing two 18 year old's, a 13 year old, and a 9 year old. Is there enough to do on-site to keep them busy?? 5. Can you purchase Corona Light on site to keep in the Villa?? I know it sounds crazy, but many a/i resorts in Cancun do not offer Corona. I'm thinking this one may, since you have to purchase it. 6. How are the on-site restaurants for dinner?? And the prices?? 7. We'd be on the 13th Floor, so are elevators quick and readily available? We've stayed places that the wait is FOREVER for elevators. Any tips or suggestions you have would be greatly appreciated, since, as I said, this would be our first trip to Cancun no on an all inclusive plan. THANK YOU!!
    30 June 2017|
    AnswerShow all 2 answers
    Response from Cristobal G | Property representative |
    Hi, I'll answer your questions one by one 1. Room switching is only made on Saturdays, meaning if you're staying Sat to Sat you won't have to change rooms. Guaranteed. 2. The Onsite market might be enough for your... More
    1
    Vote
    Ashten H
    29 June 2017|
    AnswerShow all 2 answers
    Response from Cristobal G | Property representative |
    Hello, These Are The Beers Available for sale in The On-Site Market: Domestic Beers: XX lager, Sol, Corona, Modelo, Pacifico, Tecate light, Tecate red, Modelo Especial, Bohemia Dark, Sol Lemon and Salt, Sol Clamato... More
    1
    Vote
    Paul J
    31 May 2017|
    Answer
    Response from Cristobal G | Property representative |
    Hello Paul, Yes, there is pottery painting available at The Royal Caribbean and all of the other Royal Resorts. Warm Regards.
    1
    Vote
    Room Tips
    "All rooms are ocean front- request high floor for the best ocean view. Beautiful sunrise view from all rooms."
    Read review
    "All rooms have pool and ocean view. Limited on beach front. Owners get those. Higher the better for beach..."
    Read review
    "Don't book with a room here!!"
    Read review
    "All rooms face the ocean, rooms are large and spacious"
    Read review
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