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The Royal Caribbean

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#38 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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1,714 Reviews from our TripAdvisor Community

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Showing 1,343: English reviews
Valparaiso, Indiana
Reviewed yesterday NEWvia mobile

The food at the restaurant on site was delicious and excellent prices, service was good as well. Pool is beautiful, swim up bar is nice. There seemed to be overwhelming majority of people were seniors, very few families and small kids. If you want a younger vibe maybe a different resort. This was very quiet and relaxing though except loud...

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Helpful?
Thank Jennifer E
Ballwin, Missouri
Reviewed yesterday NEWvia mobile

This resort has it all. Nice pool, great beach, good service and comfortable accommodations. The two bedroom comfortably accommodated 5 adults. The atmosphere is families and middle age to older couples. There's access to many good restaurants including Captains Cove across the street.

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Thank Boat-Captain
Markham, Ontario, Canada
Reviewed yesterday NEW

We, 18 people, stayed there for only one night. It was beyond our expectations for what we saw from the front of the hotel. There was a small supermarket in the hotel and the travel agency in the hotel made a good very good arrangement for our cab to the airport the next day.

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Thank Jenny J
Boston
Reviewed 3 days ago NEW

This is the best family oriented resort of all. The greatest breakfast of all the ROYAL RESORTS. They should move the entire staff to the Haciendas where the food is terrible. They have so much to learn at the Haciendas. They catered to RCI non members and the food is expensive for members.

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1Thank adrianaboston
Dyer
Reviewed 3 days ago NEW

From the front door, reception, restaurants, travel agency, boutique, grocery store, housekeeping, activities, couldn't ask for a more excellent staff. Very attentive, go above & beyond, enjoyed yoga, but everything was awesome. Heated pool & always very clean.

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1Thank Q9508KKmariaa
Birmingham, Michigan
Reviewed 3 days ago NEW

Out of the downtown area, away from the craziness, close to golf, with large rooms and a great pool and pool bar, this is the perfect get away spot for a golf trip. Great place to meet away and relax, not a crazy resort, and the outside massage is tremendous.

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1Thank magrusso
Ormand Beach
Reviewed 3 days ago NEW

This was an awesome venue! The room was incredible and the deck was huge, accessible from sliding doors on two separate rooms. Food was excellent! Service was excellent. Price was excellent! Pick-up and drop offs via shuttles or cabs went smoothly. The beach is right there with service as well as a pool with a water bar. The shops were...

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1Thank stevenwJ6595KC
Hawthorne, United States
Reviewed 3 days ago NEW

First time to Cancun and loved it. The Royal Caribbean was great. Our room was on the first floor with a walk out to the beach. Spectacular beach with great accommodations .. loved waking up to the sunrise every morning! Beautiful pool area, very good restaurant, and great service. It wasn't too crowded when we were there so we had...

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1Thank Lori L
Cody
Reviewed 4 days ago NEW

We only spent two nights here because where we were staying booked all the rooms and we had to move. We are so glad we did!! We found our new favorite resort in Cancun. What a shame that we only had two nights! Quiet, very clean, beautiful, well equipped accommodations, very comfortable bed. Great food options, great pool, great beach...

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Thank G8039VHdanielb
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Daniel: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good rest...

Addison
Reviewed 6 days ago NEW

Royal Resorts knows how to make a vacation fun, relaxing and enjoyable. Great activities, good food and accomodations that are second to none. We have been coming for over 16 years and we look forward to our time every visit!

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Helpful?
1Thank elizabethtZ9752EM
Cristóbal G, Online Community Care Coordinator. at The Royal Caribbean, responded to this review

Dear Elizabeth, Thank you for taking time to post about our resort. It is always a pleasure to read about our members' vacation experience and knowing they still love each minute of their visits. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Caribbean(R) Nestled between a magnificent stretch of powder-white sand and lovingly tended tropical gardens, our two resorts offer an exceptional collection of services... And twice the fun. Escape to paradise. Sink your toes into soft white sand that's always cool to the touch and listen to the murmur of the waves. Start the day with a swim in the pool, work out in the gym or sign up for tennis. ... more   less 

Additional Information about The Royal Caribbean

Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $164 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Caribbean 3.5*
Number of rooms: 207
Reservation Options:
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Also Known As:
The Royal Caribbean Hotel Cancun
Royal Caribbean Hotel Cancun
Cancun Caribbean Resort Royal
Royal Caribbean Resort Cancun
Royal Carribean
Caribbean Royal
Hotel Style:
#11 Family Hotel in Cancun
#18 Romantic Hotel in Cancun
#30 Spa Hotel in Cancun
#33 Top resorts Hotel in Cancun
#35 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Caribbean staff and other travellers.
128 questions
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Ponte Vedra Beach, Florida
Green Valley
new jersey
Lake Geneva, wisconsin
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None, the room was perfect in every aspect. ”
 of 5 bubbles stevenwJ6595KC, 8 Dec 2016 | Read review
“ More than a luxury hotel - spacious home away from home. ”
 of 5 bubbles 792gastonl, 4 Dec 2016 | Read review
“Our room was very clean and comfortable - we had a villa that overlooked the water ocean side view and a very nice patio. Kitchen available to cook meals and save $$$ for going out to dinner. ”
 of 5 bubbles stewt2014, 4 Dec 2016 | Read review
“The kitchens in the full villas are totally equipped with full-size stove, oven, refrig, microwave. But, who wants to cook when there are so many great restaurants within walking distance or a short $5.00 USD cab ride away.”
 of 5 bubbles 540darlenef, 4 Dec 2016 | Read review
“I believe every room has a great view, our's did!”
 of 5 bubbles maureensfamily, 30 Nov 2016 | Read review
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