We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Riu Caribe

Show Prices
#46 of 182 Hotels in Cancun
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Riu Caribe
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

7,271 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Riu Caribe
See the most recent reviews
Showing 5,420: English reviews
Swindon
Reviewed 1 week ago via mobile

What can I say, fantastic hotel, fab location and amazing staff. I cannot fault this hotel, the check in was simple, quick and welcoming. The rooms are clean, huge beds and the added bonus of a stocked bar and optics make it even better. The food is good, plenty of choice and waiting staff are a pleasure, so friendly and...

 Report
Helpful?
2Thank SwindonGabby
Reviewed 1 week ago via mobile

FINALLY home after 7 days of sleepless nights my family at Riu Caribe. This is definitely not a 5 star or family resort, hotel and pool area is very clean. It lacks in everything else especially if you are trying to relax or just have a good time with your kids . We stayed in rooms 230 & 232 right...

 Report
Helpful?
4Thank Lisbeth V
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Caribe, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are sorry to hear that our customer service failed to live up...

Reviewed 1 week ago

Would stay at round caribe again in a heartbeat. The whole experience was 5 star. The place, the view, the employees was best in awhile. I highly suggest anyone considering Cancun give this place some thought. You wil absolutely enjoy the experience.

 Report
Helpful?
5Thank David D
Reviewed 2 weeks ago via mobile

We've got to Riu Caribe 4 hours ago, party of 12 (booked 4 rooms) and they gave us all rooms on "first floor" - actually in the basement, full of mold... When we'be asked for other rooms, Karen from front desk said that there are none available... No manager to solve our problem, we've been waiting for 4 hours for...

 Report
Helpful?
11Thank Monic D
Harrison Township, Michigan
Reviewed 2 weeks ago via mobile

Stayed at the Riu April 4th-9th. Will not be returning. The food choices were limited and if you have any dietary restrictions you end up quite hungry, also the food was just not that good. Bottled water should be available at the pool and beach areas, you have to walk to the reception desk and ask for it, if that...

 Report
Helpful?
3Thank lisamichmcn
Swansea, United Kingdom
Reviewed 2 weeks ago via mobile

The best thing about this hotel is the beach. We chose this hotel for its beach and we were not disappointed it has a beautiful beach with white soft sand and turquoise blue sea - idyllic Drinks served on the beach - Alex is a star Fridge with drinks in your room included in all inclusive package. There were also...

 Report
Helpful?
3Thank Cavaliercymru
Chester, United Kingdom
Reviewed 2 weeks ago via mobile

Amazing hotel beautiful food dinks great will definitely go back staff couldn't done enough don't believe some of the reviews dong no where they have been but definitely not been the same hotel I stayed at

 Report
Helpful?
3Thank Linda H
A TripAdvisor Member
1 review
3 helpful votes
Reviewed 2 weeks ago via mobile

I booked the hotel direct with them about two weeks prior to arrival. This hotel was just what we wanted. I couldn't fault this hotel, location or food. The room we had was on the 9th floor. Lifts were frequent. You do not need to rush down in the morning to save yourself a sun bed. They were serving food...

 Report
Helpful?
3Thank A TripAdvisor Member
Chester, United Kingdom
Reviewed 2 weeks ago

This was the most beautiful place ever. Blue turquoise sea, white sand, sunshine and tranquility. The hotel was spotless 24/7. The staff were friendly and helpful, the entire resort was well laid out and clean at all times. The room was cleaned daily with fresh towels and mini bar refills. Beds comfortable, great AC. No noise at all. The food-...

 Report
Helpful?
12Thank Sky00123
Jersey, United Kingdom
Reviewed 2 weeks ago

It was my second visit to the Caribe and my husband's first. Food delicious and great choice of restaurants. Room lovely with ocean view. Lively and quiet pools, you have a choice. Entertainment good. Staff are so friendly. The waiters on the beach serving you drinks. The Pizza Hut served freshly made food. The entertainment staff so enthusiastic great for...

 Report
Helpful?
9Thank Mollie F

8,259 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (7724)
Viewed
View from Room (545)
Viewed
Hotel & Grounds (1512)
Viewed
Pool/Beach Area (1624)
Viewed
Room/Suite (832)
Viewed
Dining (414)
Viewed
Family/Play Areas (65)
Viewed
Bathroom (91)
Viewed
Business Centre/Function Rooms (12)
Viewed
3:52
Videos (12)
Viewed
Other (2617)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (506)
Viewed
Aerial Photography (49)
Viewed
Amenities (36)
Viewed
Beach (29)
Viewed
Oceanview Double Full Room (54)
Viewed
Oceanview King Room (59)
Viewed
Pool (55)
Viewed
Relax Pool (13)
Viewed
Dining (80)
Viewed
The Hotel (69)
Viewed
Upper Level Oceanview Double Full Room (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (13)
Viewed
Dining (5)
Viewed
Room/Suite (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
5.4 km away
Smart Cancun by Oasis
Smart Cancun by Oasis
#44 of 182 in Cancun
583 reviews
2.8 km away
Hotel Riu Cancun
Hotel Riu Cancun
#31 of 182 in Cancun
9,678 reviews
0.3 km away
Hotel Riu Palace Peninsula
Show Prices
Show Prices
Show Prices
2.4 km away
Dreams Sands Cancun Resort & Spa
8.3 km away
Great Parnassus Family Resort
10.6 km away
GR Caribe by Solaris
GR Caribe by Solaris
#25 of 182 in Cancun
3,033 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Located in Cancun's resort area. 9-Story building. On the beachfront. Complimentary sun loungers on the beach. 3 Km. /1.9 Miles from a shopping center. 4,5 Km/2.5 Miles from downtown Cancun. 21 Km/13.1 Miles to Cancun Int'l. Airport. Credit cards accepted: MasterCard, Visa ... more   less 

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $284 - $600 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
Number of rooms: 506
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Travelocity, Priceline, BookIt.com, RIU Hotels and Resorts, Orbitz, Despegar.com, TripOnline SA, getaroom.com, Cancelon and Evoline ltd so you can book your Hotel Riu Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Hotel Style:
#27 Family Hotel in Cancun
#32 Romantic Hotel in Cancun
#35 Spa Hotel in Cancun
#38 Top resorts Hotel in Cancun
#41 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Caribe staff and other travellers.
598 questions
Ask a question
United Kingdom
5 months ago

See all questions (598)

Questions? Get answers from Hotel Riu Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have the best view”
saheastsussex, 21 Apr 2017 | Read review
“Go high to avoid the noise (floors 8 and 9). Rooms in the middle will pick up less noise from the adjoining Riu hotel or the beach parties.”
travelernumber20, 20 Apr 2017 | Read review
“book ocean view-not all rooms have ocean view as standard room does not”
brenp1070, 17 Apr 2017 | Read review
“Our room on right side of hotel was noisy (neighbor resort activities at night). Maybe interior rooms better. (All rooms face the beach).”
edp567, 15 Apr 2017 | Read review
“All rooms are ocean view. Both angles of the hotel have sunrise or sunset views. Just depends on why you prefer”
I5524LCdavidd, 11 Apr 2017 | Read review
5 of 5