We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Riu Caribe

#47 of 181 Hotels in Cancun
Certificate of Excellence
26/06/2017 27/06/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Hotel Riu Caribe
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

7,358 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 5,474: English reviews
Start your review of Hotel Riu Caribe
 Click to rate
London, United Kingdom
Reviewed yesterday NEW

Arrived in a minibus 'long booking in average room made up by fantastic view nicely stocked minibar.weather was hot lovely beach.sea looked fab,in this all inclusive hotel lousy air conditioner if your an American me myself tend to feel weird with it ,dry coughs and all.had a great shower good pressure but they came and turned it down without us...

 Report
Helpful?
Thank sw125oo
Reviewed 2 days ago NEW

Hello Stayed in this hotel mid April with 8 friends (4 couples no we are not swingers). Arrived late evening on the first day greeted by hotel staff with a welcome drink and a quick 10 minute introduction to the hotel.The lobby and reception area was very open and airy, with two bars .Good places to chill out. We were...

 Report
Helpful?
5Thank James G
Reviewed 2 days ago NEWvia mobile

On arrival at approx 12.30 pm we were booked into our room immediately the room although dated was large clean and adequate for our 1 week stay. There is the usual toiletries in the bathroom plus hair drier and lots of fluffy towels these were changed daily. The bed was huge and comfy and the bedroom was large and spacious...

 Report
Helpful?
2Thank Frank C
York, United Kingdom
Reviewed 3 days ago NEW

My partner and I had a fantastic 2 week stay here. This was our first trip to Cancun and we couldn't fault it one bit! Hotel- Lovely and clean inside and outside, rooms were spotless and had an amazing view. All restaurants were great my personal favourite was the Asian restaurant. Bars are dotted all around the hotel our favourite...

 Report
Helpful?
5Thank Shannon-Josh
Exeter, United Kingdom
Reviewed 3 days ago NEW

Just come back from holiday here. Nothing too much trouble. Whole of hotel spotlessly clean. Towel art made up into different animals daily and rose petals scattered on the bed. Mini bar and soft drinks in your room and replenished daily.Asked for non-slip mat for shower and extra pillows and they got them for me quickly. Staff work so hard...

 Report
Helpful?
4Thank Karen B
Reviewed 4 days ago NEW

This was our 4th trip to Riu Caribe. Location is great with a bus stop in front. Beach and pools are gorgeous. It was so nice to return and see familiar faces (Maya, Alberto, Beto, Celia, Edna). Staff is wonderful and works hard to please. Rooms are basic and clean. Food is good. There's something for everyone and since we...

 Report
Helpful?
3Thank sas12715
Warrington, United Kingdom
Reviewed 4 days ago NEW

Travelled with my husband (we're in our 30's) and his parents (in their 60's) to celebrate my mother in law's birthday. Rooms - I had emailed the hotel ahead of our arrival to advise that we had some family celebrations planned while we were away and to request a high floor room with an ocean view. I received a reply...

 Report
Helpful?
3Thank VickyMurphy_1
Alexandria, Virginia
Reviewed 5 days ago NEW

We planned to stay 3 nights at the end of our 11 day vacation. The reception staff was great and since we were 4 hours before check in time we had to wait, which was not a problem since there were plenty of activities to occupy our time. Excellent food at the snack bar along with good drinks from the...

 Report
Helpful?
3Thank FlowersBurke
london
Reviewed 1 week ago via mobile

Visit Riu Caribe for 7 nights last week with my husband and 1 year old, for my husbands birthday. I have to say I had a fabulous time. Pros: Best part is the entertainment team. They were amazing. Don't know how they have all that energy. From the pool activities to the evening entertainment. They were filled with energy from...

 Report
Helpful?
5Thank dretaLondon
Maple Ridge District Municipality, British Columbia, Canada
Reviewed 1 week ago

It was good until the end when a member of our group had his iPad stolen from his bag that was sitting in the lobby while he had checked out of his room & was waiting for transport to the airport. The problem is the hotel's attitude is that it is nothing to do with us, but yet they did...

 Report
Helpful?
3Thank Ian H
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Caribe, responded to this review

Dear guest, Many thanks for sharing your experience with us. In a relaxed environment, in which many people spend their holidays, several aspects must be considered, not only the safety precautions provided by the hotel, but also we do expect our customers to avoid potentially uncomfortable situations or risk to themselves or their belongings in the same way they would...

8,370 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (7835)
Viewed
Pool/Beach Area (1649)
Viewed
Family/Play Areas (66)
Viewed
Dining (418)
Viewed
View from Room (550)
Viewed
Hotel & Grounds (1527)
Viewed
Room/Suite (843)
Viewed
Bathroom (93)
Viewed
Business Centre/Function Rooms (12)
Viewed
3:52
Videos (12)
Viewed
Other (2665)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (506)
Viewed
Aerial Photography (49)
Viewed
Amenities (36)
Viewed
Beach (29)
Viewed
Oceanview Double Full Room (54)
Viewed
Oceanview King Room (59)
Viewed
Pool (55)
Viewed
Relax Pool (13)
Viewed
Dining (80)
Viewed
The Hotel (69)
Viewed
Upper Level Oceanview Double Full Room (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (13)
Viewed
Dining (5)
Viewed
Room/Suite (1)
Viewed
Other (6)
26/06/2017 27/06/2017
Hotels you might also like...
Travellers also viewed these Cancun hotels
5.4 km away
Smart Cancun by Oasis
Smart Cancun by Oasis
#42 of 181 in Cancun
613 reviews
2.8 km away
Hotel Riu Cancun
Hotel Riu Cancun
#32 of 181 in Cancun
9,776 reviews
0.3 km away
Hotel Riu Palace Peninsula
Show Prices
Show Prices
Show Prices
2.4 km away
Dreams Sands Cancun Resort & Spa
8.3 km away
Great Parnassus Family Resort
10.6 km away
GR Caribe by Solaris
GR Caribe by Solaris
#25 of 181 in Cancun
3,073 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Room Service
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Located in Cancun's resort area. 9-Story building. On the beachfront. Complimentary sun loungers on the beach. 3 Km. /1.9 Miles from a shopping center. 4,5 Km/2.5 Miles from downtown Cancun. 21 Km/13.1 Miles to Cancun Int'l. Airport. Credit cards accepted: MasterCard, Visa ... more   less 

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $276 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
Number of rooms: 506
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, Travelocity, Hotels.com, BookIt.com, Priceline, RIU Hotels and Resorts, Cancelon, Evoline ltd, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hotel Riu Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Hotel Style:
#27 Family Hotel in Cancun
#32 Romantic Hotel in Cancun
#36 Spa Hotel in Cancun
#38 Top resorts Hotel in Cancun
#41 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Caribe staff and other travellers.
619 questions
Ask a question
United Kingdom
7 months ago

See all questions (619)

Questions? Get answers from Hotel Riu Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a beautiful sea view.”
karenbD9427TW, 23 May 2017 | Read review
“Quieter floors are 4 and above.”
sas12715, 22 May 2017 | Read review
“Front facing, high floor rooms give the best ocean view”
VickyMurphy_1, 22 May 2017 | Read review
“Junior suite with ocean view”
FlowersBurke, 21 May 2017 | Read review
“middle rooms facing pool are all junior suites. regular room are on the sides.”
642jameyf, 15 May 2017 | Read review
5 of 5
No availability for your dates from these sites
Orbitz.com
* /night
View Deal
Travelocity
Riu.com
Hotwire.com
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates