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Hotel Riu Caribe

3.0 km from Cancun centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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7,142 Reviews from our TripAdvisor Community

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Showing 5,326: English reviews
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Reviewed 4 days ago NEWvia mobile

Stayed here for a week, first time in Mexico with family. Hotel is nice a little dated and could do with a little makeover but other than that lovely. Everything is clean and food is nice excellent entertainment team. BUT There is a massive issue with the security guards at the hotel stealing and bribing, making threats to call the...

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28Thank Rio B
East Kilbride, United Kingdom
Reviewed 4 days ago NEWvia mobile

The Riu Caribe is by far the most amazing hotel I have ever been too! The quality of everything was exceptional from the hotel room and staff to the food and amenities- staying here allowed me to enjoy Mexico to the highest level! If thinking of Mexico look no further than the Riu Caribe ! I will definitely be coming...

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8Thank hollyfergusonxxx
Reviewed 5 days ago NEWvia mobile

Great resort for all ages! Activities for daytime, evening, family, kids, great food, staff and service. Clean and overall a fantastic stay. Would absolutely go back. Easy to book an additional excursion to scuba dive, snorkel, parasail, or visit the nearby island of Isla Mujeres. Beautiful beach, and many amenities. 3 restaurants in house, and 2 fabulous buffets. Also an...

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8Thank Janet S
Washington DC, District of Columbia
Reviewed 5 days ago NEW

I stayed at the Riu Caribe for my 30th birthday last summer. We had a great time! I really wanted to love the Caribe, but there were a few things that were just lacking. The grounds are beautifully landscaped. I loved the open air feel of the lobby space; a fun yet relaxing energy. The lobby renovation is excellent. The...

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5Thank Apollo5861
Reviewed 6 days ago NEWvia mobile

We visited this resort in January 2016. We had requested the 6th floor or higher and got our request. There was problems during arriving and receiving our rooms. It didn't seem like the staff knew what was going on as the rooms apparently weren't ready for us, but then all of a sudden they were. We did receive alcohol upon...

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6Thank Lindsey Y
Syracuse, New York
Reviewed 1 week ago NEW

Coming into this resort, I was a little worried because of some of the bad reviews i've read, but after being there for 6 nights, I can assure you there is nothing to worry about. The rooms were nice and got cleaned very well every morning. There was lots of good food and drinks to chose from. Staff was very...

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3Thank ely33234
Guernsey, United Kingdom
Reviewed 1 week ago

Checked in swiftly and shown to our spacious, light and airy room. Hotel was full, but we had no problem getting a table for two in the restaurant and this hotel has the best all inclusive with loads of options. We spent a lot of time around the pool area as it was rather windy when we visited.

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5Thank Daffy043
Reviewed 1 week ago

The rooms were spacious with a wonderful view if you are on the upper floors, 5th floor and up. You can see water on both the north and south sides of the hotel. Maid services was great our room was cleaned everyday, fridge restocked and towels replenished. All of the employees, wait staff, concierge desk, bartenders and specifically the entertainment...

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4Thank Debbie L
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Caribe, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your valued feedback. For us every comment is helpful in improving the hotel’s services and for ongoing and future staff training. On the one hand, we would like to thank you for bringing up your...

Cedar Rapids, Iowa, United States
Reviewed 1 week ago

Overall I was very satisfied with this resort. Loved the pool/beach area. Staff was great and always willing to help. Rooms and entertainment were good. Food was so-so. See below for details. Rooms: Rooms were basic but clean. Bed was a bit hard for my taste. Shower was great with good pressure. View from the balcony was amazing! The balcony...

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4Thank Suzi K
Louisville
Reviewed 1 week ago

Our group of 16 arrived around noon on a Saturday at Hotel Riu Caribe. Check-in wasn't for a couple of hours but it was said that all of the rooms were ready. The check-in was quick. We entered our ocean view room on the 3rd floor to find a panoramic view of palm trees. We couldn't see the ocean or...

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7Thank LouisvilleMark

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in Cancun's resort area. 9-Story building. On the beachfront. Complimentary sun loungers on the beach. 3 Km. /1.9 Miles from a shopping center. 4,5 Km/2.5 Miles from downtown Cancun. 21 Km/13.1 Miles to Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $265 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
Number of rooms: 506
Reservation Options:
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Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Hotel Style:
#27 Family Hotel in Cancun
#32 Romantic Hotel in Cancun
#35 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#41 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Caribe staff and other travellers.
540 questions
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United Kingdom
4 months ago
Peterborough, United Kingdom

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Questions? Get answers from Hotel Riu Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher fooors have better views and you get less noise from reception”
 of 5 bubbles Daffy043, 18 Feb 2017 | Read review
“Corner suites are quieter and the balconies are not as easily accessed by other guests.”
  • View from 6th floor balcony.
  • Balcony walls, easy to clim over.
  • Two double bed pushed together. Some rooms they were seperated other were pushed together.
 of 5 bubbles debbielK657JC, 18 Feb 2017 | Read review
“Rooms on the upper floors are quieter, and the ocean view rooms are the best.”
 of 5 bubbles paigenikodem, 16 Feb 2017 | Read review
“Ask for a room above the 5th floor to minimize the noise of the lobby and pools”
  • Riu Caribe - Bathroom pic #1
  • Riu Caribe - Bathroom pic #2
  • Riu Caribe - Room and Beds
  • Riu Caribe - View of ocean, beach and pool from our room/balcony
  • Riu Caribe - In-room liquor dispenser
  • Riu Caribe - View of Riu Palace Peninsula from our room/balcony
  • Riu Caribe - In-room stocked mini-fridge
 of 5 bubbles TravelDad_8, 15 Feb 2017 | Read review
“Sunrise at the ocean view rooms is breathtaking.”
 of 5 bubbles 876marzannaz, 14 Feb 2017 | Read review
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