We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
After reading reviews on Golden Parnassas , we decided to give it a try.
Nicest and easiest check we've ever had.
Outstanding staff especially Benjamin , Gabe and all the others.
Food at all the restaurants was above average for all inclusives.
The hotel looks wonderful in the professional pictures, however the actual hotel needs a major renovation both from a structurally and asthetic point of view! The welcome leaves you with a negative point of view with the selling of upgrades for the rooms to which...More
19 Thank Sherry M
Response from Hector G, General Manager at Golden Parnassus All Inclusive Resort & Spa CancunResponded 20 October 2015
Distinguished Sherry M
Thank you for sharing your review at TripAdvisor, we take very seriously the reviews and opinions of our guests, we are in the process of up grading all the areas of our property and the best tool we have are the comments...More
The service was exceptional! We had a signature drink in our hand within 5 minutes of arriving without having asked for it. The place is spotless. You can practically eat off the floor. The room was nice, ceramic floors, shower, and glass bathroom doors. We...More
So where to begin we were given a twin bed suite on arrival and had to wait to change to one with a king bed till the next day which wasnt a big deal, but the new room we were given has been flooded for...More
10 Thank Lisa V
Response from Hector G, General Manager at Golden Parnassus All Inclusive Resort & Spa CancunResponded 21 October 2015
Dear Lisa V
Thank you for sharing your review while staying at Golden Parnassus, our goal is to provide you the most comfortable and pleasant stay during your vacation.
As you mention we just at have coffee maker at our Golden or Club rooms.
Golden Parnassus looks great on paper. Mexican 4 star, U.S. 2 star resort. The service was great. Great food choices, Good beach, good pool, good bars, friendly people. The cleaning staff do not clean the rooms, Our table was not wiped down the entire week...More
16 Thank Bill S
Response from Hector G, General Manager at Golden Parnassus All Inclusive Resort & Spa CancunResponded 19 October 2015
Dear Bill S
At Golden Parnassus Cancun, the comfort, satisfaction, health and
safety of our guests are our priority.
Our Engineering Manager is checking our A/A equipment regarding the comments you shared with us.
Our Housekeeping Manager regarding your experience about the room cleanliness is...More