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Occidental Costa Cancun

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4,584 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Costa Cancun
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Showing 2,990: English reviews
Sussex
Reviewed 23 April 2009

Having read all the negative reviews about this hotel i have to say i was nervous, but from the moment we arrived the experience was outstanding. From the atmosphere to the service everything was perfect, the beach is small but has everything you need, the food was amazing - especially the mexican restaurant - Say hi to Cesar the waiter...

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1Thank Tizzabelle
Yorkshire
Reviewed 23 April 2009

Having just returned from our hard earned two week Easter break here are a few tips and pointers regarding the Barcelo Costa. Once you fight through the ever present touts at the airport in Cancun and find your representative and agree your transfer arrangements you are on your way and at the hotel within the half hour. As you approach...

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5Thank sagatraveller51
Bristol
Reviewed 21 April 2009

Ok I will try and get everything into this review to help those of you like me who was worried about the negative reviews! When my 2 friends and I arrived (3 girls between ages 25-35) we thought oh No it’s like a hotel in Benidorm, not because of how it looked but because of the people!! This thought went...

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4Thank Chief79
chesterfield derbyshire england
Reviewed 19 April 2009

we stayed in october and had 10 out of 14 days of rain, the shows were either cancelled or cut short because theres nowhere inside to do the performances and the shows started too early for us (we eat quite late), the staff were all very nice but seemed a little tired and jaded this late in the season-if the...

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1Thank stik69
St. Johns, Newfoundland
Reviewed 18 April 2009

My boyfriend and I traveled to Cancun for the first time on April 9th. Upon arrival to the Barcelo Costa Cancun, we were impressed by the hotel staff and our quick and easy check in. Our room didn't have a balcony, but instead a sliding door which lead out onto some sort of roof top overlooking the beach bar. We...

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3Thank Tiffany_Budgell
Clarenville, NL, Canada
Reviewed 18 April 2009

Having read many reviews on this hotel, we stil decieded on going. The hotel it self was very clean, the food was not too bad, pretty much the same food over and over we tried all the resturants and found the Mexican to be the best by far, the food and the service in the Mexican resturant were great!! We...

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Thank Chasnewman
Maryland
Reviewed 16 April 2009

This was a last minute trip via Applevacations buy Thurs fly Sat. It was exactly what I paid for and expected. I arrived at 8:30 am and was checked into my room and on the beach by 10 am. The room was fairly large (compared to the Holiday Inn I stayed in pre flight) double bed, large bath-shower only. Small...

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Thank Marzerk
winnipeg
Reviewed 15 April 2009

WOW i dont even know where to begin!.....they lie in the whole package , no room servive included soo hard to get, our fridge was only stocked once the day we arrived, no alarm clock , bugs in our room, we originally asked for 2 beds we got stuck with one, we had to change rooms 3 times and it...

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1Thank samanthaolive
Birmingham
Reviewed 14 April 2009

After reading many reviews on this website I was concerned that this holiday would be a nightmare and I would dread the hotel, but overall it was fine and nothing really to worry about at all. The buffet was ok, got a bit 'same' after the first week, but you had your choices & you could have egg and bacon...

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4Thank BirminghamGirls
west midlands
Reviewed 13 April 2009

This was the 4th time 4 my partner at the barcelo , the 2nd time 4 me and the 1st time 4 the kids 15,12,10 . We always look 4ward 2 the air conditioned immaculate rooms with free mini bar (topped up daily) and fantastic service from the staff and we were not disappointed. We only brought 3 of our...

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3Thank lollipop69

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $231 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with Barcelo, Hotels.com, Travelocity, BookIt.com and Booking.com so you can book your Occidental Costa Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#36 Spa Hotel in Cancun
#38 Top resorts Hotel in Cancun
#42 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
206 questions
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Questions? Get answers from Occidental Costa Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with an ocean view”
 of 5 bubbles sspoto95, 17 Feb 2017 | Read review
“if you want quiet,get a room far from the pool area.”
 of 5 bubbles josephf158, 17 Feb 2017 | Read review
“the value rooms don't have balconies, and are noisy, but you get what you pay for”
 of 5 bubbles karolynbermann, 15 Feb 2017 | Read review
“Request a terrace room if sitting on the balcony is important.”
 of 5 bubbles BobTennessee, 8 Feb 2017 | Read review
“We were on the 7th floor overlooking the pool and beach. Did the stairs 3-4 times a day. Great workout!”
 of 5 bubbles Shonce, 3 Feb 2017 | Read review
5 of 5