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Occidental Costa Cancun

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4,461 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Costa Cancun
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Showing 2,921: English reviews
Hertfordshire
Reviewed 5 July 2009

Me and my girlfriend stayed here in the last 2 weeks of July 2007, the hotel was as we had read on here. The pool - nice temperature, decent size and with no deep end (same depth all over) so this can only be good if you are taking kids or if you are not a strong swimmer. Beach only...

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1Thank GaryRachelTS
new jersey
Reviewed 4 July 2009

My wife and I just returned from our trip yesterday and I want the first thing I will say is I don't know how they rated this 5 stars. It's not even 4 stars. We stayed at the Barcelo Tucancun 4 months ago and that was rated less but we liked it more. I have to agree with the last...

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Thank jerseytraveller_8
New Yoirk
Reviewed 4 July 2009

We arrived on Friday at 1:00pm. We explained at the front desk that we had 3 other families arriving there that afternoon and that we wanted our 6 rooms nearby. Reuben the manager actually had the bell boy give us a tour of rooms on the 5th and 6th floor and let us pick our rooms. The pool is beautiful...

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Thank Margaretgio
St. Louis, MO
Reviewed 30 June 2009

Barcelo Costa Cancun (BCC) was a very nice place to stay. Rooms were very clean, staff was friendly and the food was good. We only stayed 3 nights, but found almost everything about the hotel to be satisfactory. Check-in was a breeze and we were "on the beach" in under 30 minutes of arrival. Here are the minor disappointments -...

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Thank SGJO
sheffield
Reviewed 19 June 2009

My wife, myself and freinds have just arrived back from the barcalo after havng a great holiday the food was great and a great variation ,the service around the pool on the beach bar was great ,I have been to mexico 5 times now 3.times to cancun one down side was that the hotel is just a little to far...

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1Thank machoSheffield
fort collins, CO
Reviewed 27 May 2009

The pool was top notch, drink service great by the pool and beach. Huge, immaculate rooms, fantastic shower, hammock on the porch, they restock your fridge every day with sodas and beer and bottled water! Very high class, especially for the value. Restaurants were good, Mexico Lindo, the Mexican one, was by far the best, though. Spanish one was pretty...

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2Thank amkbean
Newfoundland, Canada
Reviewed 27 May 2009

Make sure you stay on any floor but the first!!!!! You want to be able to enjoy the view. They wanted to give us a first floor room but after we visited it we asked immediately to put us upstairs. The shows were good, the Albatrz restaurant was the best. The waiters/waitresses were excellent. They made us feel welcome all...

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1Thank Leona67
Wrexham
Reviewed 3 May 2009

Me and husband booked this holiday in September 2008 and after reading some of the reviews on this site i was extremely worried about our forthcoming trip. When we arrived at the hotel we were pleasantly surpised as it looked a very nice hotel. Our room was very clean and had everything you needed in it. There were lots of...

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9Thank MrsBH
Ireland
Reviewed 28 April 2009

On arrival things seemed dim - we had requested rooms beside each other (or at least in the same building), after a long flight and the thought of the many bad reviews on the website along with rooms in different blocks things did not seem to bode well for the holiday. However after a lengthy conversation/disagreement with the front office...

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6Thank culruaIreland
widnes uk
Reviewed 27 April 2009

me, my partner and our young son aswell as my father in law and mother in law all throughly enjoyed our stay at the barcelo the staff are so helpful friendly , the rooms are spacious and very clean ,the food was a good variety something for everyone the beach bar snacks are very good ! i have also read...

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5Thank jontyler

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $241 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#36 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#42 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
151 questions
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Questions? Get answers from Occidental Costa Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The location and the beach are excellent !”
 of 5 bubbles rrkolovos, 28 Nov 2016 | Read review
“Ask for Jessica Reyna and she will make sure your stay is unforgettable (:”
 of 5 bubbles Ordral, 6 Oct 2016 | Read review
“Rooms overlooking the beach or pool and grounds”
 of 5 bubbles U6011JLmichelles, 5 Sep 2016 | Read review
“Do not rely on Thomas Cook rep, book excursions through Viator! Amazing service for every excursion we booked”
 of 5 bubbles kelly456, 31 Aug 2016 | Read review
“Facing the pool is going to be noisy until after 10:00pm as there is entertainment every night.”
 of 5 bubbles csatter, 29 Aug 2016 | Read review
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