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Occidental Costa Cancun

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Occidental Costa Cancun
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4,677 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Costa Cancun
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Showing 3,041: English reviews
REDHILL
Reviewed 3 June 2010

Firstly we were delyed 10.5 hours due to the ash cloud, to make things even worse the flight had to change flight path so the 9.5 hour flight was extended by another 3 hours. We got off the plane 10 hours later than we should and had to wait another hour untill we were given are visas. Once all this...

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2Thank CPFC4LIFE
Roy
Reviewed 2 June 2010

Me and my husband just got back from vacation at this hotel and we have to say we LOVE Cancun so much better than Playa Del Carman which is where we stayed at last year. The hotel was always clean and the staff was VERY VERY nice! It was very close to the shopping centers which was nice. The one...

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Thank ampjp
vancouver
Reviewed 24 May 2010

I have traveled a lot and this is by far the worst resort i have been to. i took my parents on what might be the last trip of there lives. They were given a room where the air con did not work and got no sleep the first night. The next day they switched rooms only to have no...

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4Thank rolandVancouver
Remington, VA
Reviewed 23 May 2010

This was my first time in Mexico. I did a lot of research about the hotel. This hotel was a recommomdation from my Vacations-to-Go councilor, Bailey Goode. I totally went on his opinion. After much reading on Trip Advisor I knew what to expect from the hotel. Now my opinion........... The room was very big and clean. The bathroom shower...

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4Thank Brenlee59
mpgiesemann, Public Relations Manager at Occidental Costa Cancun, responded to this review

Dear Customer, Greetings, thanks for choosing Barceló Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann

Cambridge, United Kingdom
Reviewed 18 May 2010

I have been to mexico before i remember blue sea, white sand long stetches of beach... paradise!!!! after a 11 hour plane trip and having to pay extra for this hotel from a delay from the ash cloud i expected to be having a nice 2 week vacatiobn where i can relax and enjoy myself on the beach with my...

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3Thank ally090
New York City, New York
Reviewed 18 May 2010

PROS close to town close to other beaches clean friendly workers big pool jetskis, paddle boats and kayaks on premises there was bingo everyday and beach/pool volley ball, bracelet making,pingpong plenty of chairs by pool and beach the shows were great CONS super uncomfortable beds bars closed at 12 so if you wanted to continue to drink you had to...

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2Thank BeachBabe94
SHEFFIELD
Reviewed 17 May 2010

Me and my friend stayed at the Barcelo from April 26 to May 10th, this hotel is absolutely fabulous, the food is amazing you have 3 different restaurants Spanish, Mexican and Seafood plus you have an all you can eat buffet which has different food on every day/night and if you've been out partying or fancy a snack they have...

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1Thank JMLSHEFFIELD
mpgiesemann, Marketing Office at Occidental Costa Cancun, responded to this review

Dear Customer, Greetings, thanks for choosing Barceló Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann

Washington DC
Reviewed 10 May 2010

This is a really nice resort located in the north side of Cancun Mexico. There are a mix of travellers from England, Russia, Sweden, France, Canada, and the United States. You never have to leave the resort. There is a small, but cozy beach area with a large swimming pool, great service, and wonderful nightlife that starts around 9pm at...

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2Thank ClintonDC
Fontana, California
Reviewed 9 May 2010

When we first arrived everything looked pretty good until we got to our room, the room smelled musty and we had a view to the kids play area. Not exactly what I was expecting. Went downstairs and spoke with front desk they said that is all they had available for what I had paid for. Paid an additional $15 per...

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1Thank blanquitoman1984
Sheffield, United Kingdom
Reviewed 5 May 2010

We stayed at the Barcelo Costa Cancun in July 2007. Although my visit there was some time ago, I feel I can still comment on some aspects of the hotel and looking through the photos has confirmed that not much has changed. On arrival at the hotel my partner and myself were pretty impressed, the marble entrance looks good and...

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1Thank Becks02

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Cancun 77500, Mexico (Formerly Barcelo Costa Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $215 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#35 Spa Hotel in Cancun
#38 Top resorts Hotel in Cancun
#41 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Costa Cancun staff and other travellers.
233 questions
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Rockland, Canada
Greasby, United Kingdom
Moonbeam, Ontario, Canada
1 month ago

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Questions? Get answers from Occidental Costa Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for terrace or ocean view room”
 of 5 bubbles rblj279, 27 Mar 2017 | Read review
“rooms facing the pool to see the night activities and shows by your terrace”
 of 5 bubbles 330marvind, 23 Mar 2017 | Read review
“if you want a balcony with chairs, you have to ask for it and be prepared to pay a bit more”
  • another ocean view
  • ocean side view
 of 5 bubbles V1008TLkarenj, 22 Mar 2017 | Read review
“Ocean view is well worth it!”
 of 5 bubbles beckieallen, 13 Mar 2017 | Read review
“Top floors (4 and up) are more quiet.”
 of 5 bubbles claudiupg, 13 Mar 2017 | Read review
5 of 5