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Grand Oasis Sens

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4,689 Reviews from our TripAdvisor Community

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Showing 2,961: English reviews
New York City, New York
Reviewed 6 days ago NEW

First I would like to address the negative reviews: Complains about the stairs: I believe adding stairs gave this property an extra appeal, adding layers to the areas where you can either party, watch the party or simply relax in the quiet. Stairs had railings and weren’t narrow, so there is no reason to complain. Complains about food: Everything we...

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Helpful?
2Thank EllaNY2013
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Ella, Thank you for taking the time to share your wonderful comments. We are thrilled to read your kind words towards our service and that you enjoyed our wide variety of cuisines and facilities. Thank you for choosing us as your hosts. We hope to welcome you again in the not too distant future. Kind regards

Hot Springs, Arkansas
Reviewed 6 days ago NEW

Great value for what we paid. The property is nice, the food is good, the people are friendly. My one and only complaint was the room's air conditioner - we were actually better off turning it off and sleeping with the balcony door open. It never really got cool, so that was a bit annoying. This was our first all-inclusive...

Review collected in partnership with this hotel
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Helpful?
1Thank kirstenmassey
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Kirsten, Thank you for taking the time to share your great comments. We are pleased to read that you enjoyed your stay with us and hope to welcome you again in the near future! Kind regards

Vernon, Canada
Reviewed 1 week ago

The accommodations were spotless, well appointed and comfortable. The service was very friendly and personal. We never ran into a problem with not being able to speak Spanish. Even the night time entertainment was mostly English. The Benazuza restaurant, which is on site, prepared us one of the best meals I have ever had. I will definitely go back.

Review collected in partnership with this hotel
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Helpful?
3Thank CameronFlies
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Cameron, Thank you for taking the time to share your wonderful comments. We are thrilled to read that you enjoyed the service, entertainment and our restaurant Benazuza. Thank you for choosing us as hosts to your vacation. We look forward to welcoming you back again soon! Kind regards

Boston, Massachusetts
Reviewed 1 week ago

Jose Jaramillo at the Lobby bar was by far the friendliest and most accommodating staff member. His margaritas are the best! Also all other hotel staff was kind and courteous. Our first room was in a less than desireable condition, and the staff upgraded us to a beautiful room the following morning after we asked. All the event staff made...

Review collected in partnership with this hotel
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Helpful?
3Thank reginal58
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Reginal, Thank you for taking the time to share your great comments. We are pleased to read that you enjoyed the service you received as well as the fun and exciting environment. We hope to welcome you back again soon for another great experience! Kind regards

Nashville, Tennessee
Reviewed 1 week ago

The place was nice, right on the beach. Some areas were under construction while we were there. They offered a lot of good entertainment and the restaurants were good. My biggest complaint was the lack of wifi. I called to make sure they had wifi service and when we arrived I discovered that they only had access in the lobby...

Review collected in partnership with this hotel
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Helpful?
1Thank Melanie C
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Melanie, Thank you for taking the time to share your comments. We are pleased to read that you enjoyed the variety of entertainment and restaurants that we offer. Your feedback regarding the wifi is of great value as we make improvements to our resort. We hope to have the opportunity to welcome you back soon where you will find...

Barton, New York
Reviewed 1 week ago

Awesome vacation. Wonderful hard working staff. The resort was wonderful and we enjoyed all the food at every restaurant we went too. For the price of this resort it was worth every penny. I would recommend to anyone that wants an adult get away to go here.

Review collected in partnership with this hotel
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Helpful?
1Thank Corneby
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Corneby, Thank you for taking the time to share your fantastic comments. We are delighted that you enjoyed your stay with us. Thank you for recommending us. We hope to welcome you back in the very near future! Kind regards

Randallstown, Maryland
Reviewed 1 week ago

Had an amazing time at this resort! Customer service was great. We had a couple issues in our room that were taken care of immediately. Every person we encountered was very friendly and helpful. Already planning a girls trip here for next year. Only drawback was the wifi was very weak and at times not working at all

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2Thank Regina T
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Regina, Thank you for taking the time to share your wonderful comments. Our team aims to make our guests feel comfortable and at home at all times, so it pleases us to read that you enjoyed the service. We look forward to welcoming you back again soon! Kind regards

Reviewed 1 week ago via mobile

The Oasis Sens is so much fun with many amenities! Great food at all the restaurants! Rooms are clean with little towel decorations on the bed everyday by Maria! The entertainment staff led by Benny keeps the energy going all day and night! Benny made it easy for us to get to know other guests with his activities and we...

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Helpful?
Thank laura g
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Laura, Thank you for taking the time to share your amazing comments. We are delighted that you enjoyed your stay with us and are happy to read your kind words towards Benny and our entertainment team. We look forward to welcoming you back again soon! Kind regards

New Castle, Delaware
Reviewed 1 week ago

For the price I paid, it wasn't a bad deal, but I am sure you can find a much better spot within this hotel zone. Check in took very long and I was not particularly impressed with my sleeping accommodations. When we booked, my friends and I were told we would have a triple Grand room. This was not the...

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Helpful?
Thank MsGetThere
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, While we are pleased that you enjoyed the service you received, we are dissapointed that not all aspects of your stay went above and beyond your expectations on this occasion. We would like to take this opportunity to inform you that we have a night club onsite that closes at 2am every day. Your feedback allows us the...

West Lafayette, Indiana
Reviewed 1 week ago

Great place to stay. Few issues with door locks but other than that pretty nice place. Ernesto the pool wet bar bartender was great fun. Staff was there to help whenever needed. Nice beach area to enjoy the waves or just lay out on the beach.

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Thank danp2982016
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, We are pleased you enjoyed your stay with us and hope to welcome you again in the very near future! Kind regards

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
"Oh yes - I'm sexy, sensuous... And adults-only resort that's romantic, relaxing and a little risque. Warm and inviting. Follow your bliss and learn my secrets -from my foodie-friendly gourmet dining experience to my exclusive Sian Ka'an preserve, a true Shangri-La, a lost paradise on earth". ... more   less 

Additional Information about Grand Oasis Sens

Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $260 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Sens 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Sens Del Mar Hotel Cancun
Oasis Playa Cancun
Cancun Oasis Playa
Grand Oasis Playa Cancun Mexico
Oasis Playa Hotel In Cancun
Grand Oasis Playa Hotel Cancun
Hotel Style:
#26 Business Hotel in Cancun
#40 Romantic Hotel in Cancun
#51 Top resorts Hotel in Cancun
#53 Spa Hotel in Cancun
#62 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Oasis Sens staff and other travellers.
746 questions
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Questions? Get answers from Grand Oasis Sens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stay on the 7th floor and it was newly renovated.”
lucybA8081VI, 19 Apr 2017 | Read review
“I spoke with several people who did not get the room they were promised.”
marilynd499, 19 Apr 2017 | Read review
“Room 296 was private with awesome ocean view. Unlike other plunge pools, this one wasn't visible to anyone else.”
EllaNY2013, 18 Apr 2017 | Read review
“Ocean view with a balcony. 8th floor preferably ”
Corneby, 17 Apr 2017 | Read review
“Pay for the upgrade Kiani room”
MsGetThere, 14 Apr 2017 | Read review
5 of 5