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Grand Oasis Sens

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Grand Oasis Sens
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4,685 Reviews from our TripAdvisor Community

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Showing 2,959: English reviews
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Benoni, South Africa
Reviewed 3 days ago NEWvia mobile

We came to The Grand Oasis Sens for our Honeymoon, and it has been an absolute blast! If you are looking for a place with beautiful beaches, plenty to do and a good time, this is definitely recommended. The staff are friendly and helpful, especially Benny who is always there to get you involved and get the party going. Great...

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Helpful?
1Thank CaitlinShead333
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Caitlin, Thank you for taking the time to share your wonderful comments and for choosing us as hosts to such a special occasion as your Honeymoon. We are delighted that you enjoyed your stay with us and the service you received. Thank you for recommending us and hope to welcome you back very soon! Kind regards

Reviewed 4 days ago NEWvia mobile

Couples of restaurant requires cash and also their special wine. Not everything inclusive as mentioned .3 restaurants require early booking and not quarantee u can book it. We missed one not able reserved due to fully booked. So sad.. sakura senset was perfect and food was excellent and service was excellent especially the waiter call Omar who did a good...

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Helpful?
Thank Jeffrey C
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Jeffrey, Thank you for sharing your comments. We are pleased that you enjoyed our Sakura Sunset restaurant and the service you received. We hope to welcome you again soon. Kind regards

Reviewed 4 days ago NEW

This resort is being updated, lots of work still to be done, the food and the activity staff was great. Lots of activities to be done during the day. Foam party was great. Pirate Ship night party was awesome.

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Helpful?
1Thank Lucy B
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Lucy, Thank you for taking the time to share your excellent comments. We are pleased to read your kind words towards our activity team and are pleased that you enjoyed the entertainment we offer. We hope to welcome you again soon! Kind regards

Vacaville, California
Reviewed 4 days ago NEW

This hotel is truly second rate at best. To be fair, I did visit during spring break, BUT STILL! They should have provided better staffing. They actually shur off the room phones while I was there, and if you needed to speak to anyone in the office, it was always at least a 30 minute wait, and usually longer. There...

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Helpful?
Thank Marilyn D
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Marilyn, While we are pleased to read your kind words towards our team, we are sorry to read of the inconveniences you experienced, which we can assure you are not in keeping with our usual standards. Your feedback is of great value to us and we do hope you will give us another opportunity to welcome you back to...

Reviewed 5 days ago NEWvia mobile

I just came from the Oasis sens Resort and in my opinion the resort was outdated and not vacation friendly meaning everything was on a schedule and you couldn't just leisurely go to restaurants or do anything. The liquor was cheap and watered down and if it wasn't for the people that work there it would have been horrendous. The...

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Helpful?
1Thank Andrea W
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Andrea, We appreciate your kind comments towards our team. However we are not quite sure what you mean by "everything was on a schedule and you couldn't just leisurely go to restaurants or do anything". Many of our restaurants don't need reservations and activities have a time frame so guests know what time to attend. Kind regards

Halifax, Canada
Reviewed 5 days ago NEW

Stayed here April 8-15. Before coming to this resort, I read the reviews every single day. I wasn't even excited to come here because of some of the reviews I read, instead I was nervous. Was instantly surprised when we arrived. This was our first time in Mexico and we are only 22, so for us it was perfect. We...

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Helpful?
5Thank caitlinnparsons
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Caitlinn, Thank you for taking the time to share your kind comments. We are happy to read that you had an enjoyable stay with us. It pleases us to read your lovely words towards our team, who always aim to make our guests feel comfortable and at home. Thank you for choosing us as your hosts. We hope to...

New Orleans, Louisiana
Reviewed 5 days ago NEWvia mobile

To the guests booking/booked at this resort: - 3 stars.. barely - be prepared to tip for all service and don't expect excellent service even after a tip (VIP bar) - upgrade to the Sian Ka'an for $28/day/guest if you are in a basic room. worth every dollar for access to the exclusive areas. -request a room on the 9th...

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Helpful?
2Thank gaterunning
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, We are delighted to read that the evening entertainment we offer exceeded your expectations and that you enjoyed the service you received at our Beach Club. Thank you for all your feedback as it allows us the opportunity to improve our services for our future guests and we readily welcome both positive and constructive comments. Kind regards

Seattle, Washington
Reviewed 5 days ago NEW

My husband and I spent four nights at the first of April in a Sian Kaan room. The resort we usually stay at in Cancun is closed for renovations and we chose this location because it was adult only and topless optional. Check in was great, offered cool drink and personally walked to our room. Views are amazing and the...

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Helpful?
1Thank Alison G
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Alison, We are pleased that you enjoyed the wide variety of cuisines we offer and in particular Benazuza and Black Hole. It is also great to read that you thought our spa's couple's massage was amazing. We also appreciate you sharing details from your stay that give us opportunities for improvement. Kind regards

New York City, New York
Reviewed 5 days ago NEW

First I would like to address the negative reviews: Complains about the stairs: I believe adding stairs gave this property an extra appeal, adding layers to the areas where you can either party, watch the party or simply relax in the quiet. Stairs had railings and weren’t narrow, so there is no reason to complain. Complains about food: Everything we...

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Helpful?
2Thank EllaNY2013
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Ella, Thank you for taking the time to share your wonderful comments. We are thrilled to read your kind words towards our service and that you enjoyed our wide variety of cuisines and facilities. Thank you for choosing us as your hosts. We hope to welcome you again in the not too distant future. Kind regards

Hot Springs, Arkansas
Reviewed 5 days ago NEW

Great value for what we paid. The property is nice, the food is good, the people are friendly. My one and only complaint was the room's air conditioner - we were actually better off turning it off and sleeping with the balcony door open. It never really got cool, so that was a bit annoying. This was our first all-inclusive...

Review collected in partnership with this hotel
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1Thank kirstenmassey
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Kirsten, Thank you for taking the time to share your great comments. We are pleased to read that you enjoyed your stay with us and hope to welcome you again in the near future! Kind regards

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
"Oh yes - I'm sexy, sensuous... And adults-only resort that's romantic, relaxing and a little risque. Warm and inviting. Follow your bliss and learn my secrets -from my foodie-friendly gourmet dining experience to my exclusive Sian Ka'an preserve, a true Shangri-La, a lost paradise on earth". ... more   less 

Additional Information about Grand Oasis Sens

Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $259 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Sens 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Sens Del Mar Hotel Cancun
Oasis Playa Cancun
Cancun Oasis Playa
Grand Oasis Playa Cancun Mexico
Oasis Playa Hotel In Cancun
Grand Oasis Playa Hotel Cancun
Hotel Style:
#26 Business Hotel in Cancun
#40 Romantic Hotel in Cancun
#51 Top resorts Hotel in Cancun
#53 Spa Hotel in Cancun
#62 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Oasis Sens staff and other travellers.
745 questions
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Questions? Get answers from Grand Oasis Sens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stay on the 7th floor and it was newly renovated.”
lucybA8081VI, 19 Apr 2017 | Read review
“I spoke with several people who did not get the room they were promised.”
marilynd499, 19 Apr 2017 | Read review
“Room 296 was private with awesome ocean view. Unlike other plunge pools, this one wasn't visible to anyone else.”
EllaNY2013, 18 Apr 2017 | Read review
“Ocean view with a balcony. 8th floor preferably ”
Corneby, 17 Apr 2017 | Read review
“Pay for the upgrade Kiani room”
MsGetThere, 14 Apr 2017 | Read review
5 of 5