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Grand Oasis Sens

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4,476 Reviews from our TripAdvisor Community

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Showing 2,793: English reviews
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Austin, TX
Reviewed today NEW

Went as a guest with a VIP Vacation member which also gave me and my travel partner VIP status. All bars, restaurants, clubs etc. included...just walk up order as many drinks etc as you want all day long. The VIP beach area includes "Bali Beds" with personalized drink and food service. Pool areas are all manned with very attentive personnel....

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Helpful?
Thank ThomasTheBeachCat
Providence, KY
Reviewed today NEW

The room was decent. Got view of a white fence but did not complain since we weren't in room except to sleep and it was a short trip. Want a view request 5th floor and up. Reviews on reservations correct but not a problem since we just made sure we were in line time. Muerdeme tacos and torts was great...

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Thank Ta72712
Toronto, Ontario
Reviewed yesterday NEW

It was clean, staff was very friendly, good food and drinks. Decor was a bit tired. First time visiting and enjoyed myself but I think I'd enjoy a more natural setting rather than the concrete/ Florida kind of feel.

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Helpful?
Thank sld153
Cedar Falls, Iowa
Reviewed yesterday NEWvia mobile

Went with 2 girl friends and had a great time! The food and booze was awesome, the beach was beautiful and smooth, and our room was quiet at night and plenty clean and big. My only complaint was that they ran out of bottled water on a Sunday night. Other than that, we loved it and would definitely come back.

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Helpful?
1Thank DeannaShafer
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Deanna, Thank you for taking the time to share your excellent comments. We are thrilled to read that you and your friends had a great time with us. We hope to welcome you again in the near future! Kind regards

Manchester, United Kingdom
Reviewed yesterday NEWvia mobile

I've just returned from a fantastic holiday with my girlfriend and whilst all the staff in the hotel were very courteous and attentive I wanted to pay special thanks to one of the bar staff, a lovely guy call Manuel who worked on the bar in the Sakura restaurant. Nothing was to much trouble for Manuel, from making sure we...

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Helpful?
2Thank Chris F
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Chris, Thank you for taking the time to share your fantastic comments. We are very happy that you had an excellent stay and that you enjoyed the service, particularly in the Sakura Sunset bar. Thank you for choosing us as hosts to your vacation and we hope to welcome you again soon. Kind regards

Cumberland, Rhode Island
Reviewed yesterday NEW

The price was right and the accommodation was enticing, being an all inclusive adult resort. The hotel and service was excellent. But....the best part of our one week stay was the pool and the beach. The bars are ok with no high end drinks or else you have to pay for them. There was about 9 restaurants to choose from,...

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Helpful?
1Thank lovebirds1221
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, While we are pleased to read your kind words about the service, we are dissapointed that not all aspects of your stay went above and beyond your expectations on this occasion and for this we would like to apologize. We appreciate your feedback as it helps highlight areas that need improving. Kind regards

Welland, Canada
Reviewed yesterday NEW

Don't believe all the bad reviews. This is a solid 4 star. If you are looking for a sandals type place, this is not it. But you also don't pay that type of price. Pros-food is excellent at all a la carte'š we visited and the buffet, all kinds of drinks from beer to Smirnoff to slushie drinks as strong...

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Helpful?
2Thank Ccbads77
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, Thank you for taking the time to share your great comments. We are pleased that you enjoyed our variety of restaurants and drinks. Our team always aim to make our guests feel at home, so we are pleased to read your kind words about our service. Thank you for choosing us as hosts to your vacation. We hope...

Reviewed yesterday NEWvia mobile

After reading a lot of reviews on this site, we went there with an open mind. Everything about this resort is exactly what we wanted, relaxation, beautiful beach, and amazing view of the sea. Our room on the 9th floor was clean and the A/C worked just fine. You definitely had to get up early to reserve a lounge chair,...

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Helpful?
Thank Dan F
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Dan, Thank you for taking the time to share your wonderful comments. We are delighted that you enjoyed our wide variety of cuisines and our beach. Thank you for choosing us as hosts to your vacation and we look forward to welcoming you next year! Kind regards

Montreal, Canada
Reviewed 2 days ago NEWvia mobile

Was there for 10 days. Used to go at Temptation Resorts. So because of the renos there, we chose Oasis Sens. The Hôtel it self is good, you can see here and there needs a little work, but looks good. Only down side are the elevators. Real bad. Restaurants had good choice, food was good. The personnel were ok. Animation...

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Helpful?
1Thank beach_lover007_10
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, Thank you for taking the time to share your comments. We are pleased that you enjoyed our variety of restaurants and the entertainment team. We appreciate all your feedback as it helps us when making modifications to improve the overall guest experience. Kind regards, Mario Velázquez

Reviewed 2 days ago NEWvia mobile

We booked Grand Oasis at a last minjte deal to be able to stay at an adults only resort as we always do. I must say at first glance it was amazing, but as we ventured throughout the resort we were more disappointed but not just for us, for the people we seen sitting on the main level awaiting their...

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Helpful?
Thank KristineLynn
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Kristine, While we are pleased that you enjoyed our Captain Hook pirate boat party, we are dissapointed that not all aspects of your stay went above and beyond your expectations on this occasion. In regards to our nightlife, we would like to inform you that our Kinky nightclub is open every night until 2am, our Sakura bar is open...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Free Parking
Official Description (provided by the hotel)
"Oh yes - I'm sexy, sensuous... And adults-only resort that's romantic, relaxing and a little risque. Warm and inviting. Follow your bliss and learn my secrets -from my foodie-friendly gourmet dining experience to my exclusive Sian Ka'an preserve, a true Shangri-La, a lost paradise on earth". ... more   less 

Additional Information about Grand Oasis Sens

Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $260 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Sens 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Sens Del Mar Hotel Cancun
Oasis Playa Cancun
Cancun Oasis Playa
Grand Oasis Playa Cancun Mexico
Oasis Playa Hotel In Cancun
Grand Oasis Playa Hotel Cancun
Hotel Style:
#26 Business Hotel in Cancun
#40 Romantic Hotel in Cancun
#50 Top resorts Hotel in Cancun
#51 Spa Hotel in Cancun
#60 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Oasis Sens staff and other travellers.
690 questions
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Edmonton, Canada

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Questions? Get answers from Grand Oasis Sens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms that look at to sea.”
 of 5 bubbles ThomasTheBeachCat, 21 Feb 2017 | Read review
“At registration before they assign room let them know you want a room with a view.”
 of 5 bubbles Ta72712, 21 Feb 2017 | Read review
“we were on the 8th floor with a view of the topless pool...don't know about the other floors or noise or views”
 of 5 bubbles lovebirds1221, 20 Feb 2017 | Read review
“Balcony. Room 569 was excellent.”
 of 5 bubbles Ccbads77, 20 Feb 2017 | Read review
“Don't choose this resort. If this is the kind of resort that you are looking for then Enjoy!”
 of 5 bubbles 560dmiller, 18 Feb 2017 | Read review
5 of 5