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Grand Oasis Sens

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4,189 Reviews from our TripAdvisor Community

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Showing 2,599: English reviews
Reviewed yesterday NEW

My wife and I decided to celebrate our wedding anniversary at the grand Oasis Sens. We had some great service from the hotel staff. At the breakfast omelet station Ignacio was fantastic. Always smiling and hard at work. Excellent work Nacho!! The servers at the bufet were amazing as well, Ernesto, Neri, Antonio among others including the head servers. At...

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Helpful?
Thank Marcos P
Calgary, Canada
Reviewed 2 days ago NEW

We visited the Grand Oasis Sens from Nov 12th to Nov 26th. Our budget was slightly smaller than usual this year, and the Grand Oasis Sens had everything we wanted, at least on paper. The reviews we read were all over the map, and left us shaking our heads, and wondering if this was the right place for us. This...

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3Thank QCseismic
Ontario, Canada
Reviewed 2 days ago NEWvia mobile

We recently stayed at grand Oasis Cancun so we were able to enjoy oasis sens and oasis palm as well so decided to walk down to oasis sens. A lot smaller and quieter than the grand Oasis. Topless pool (about 10 women were) nice pool area and bars near the pool. Found out after it was known as a swingers...

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Helpful?
Thank Toni D
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Toni, Thank you for your comments. We are plased that you enjoyed your visit to our hotel. It is important to mention that we are not a swingers resort but an adults-only resort. Kind regards, Mario Velázquez

Louisville, Kentucky
Reviewed 3 days ago NEWvia mobile

We stayed here 3 days in November when we got moved here due to the closing for renovations of our chosen resort(Temptation) and had a great time. If you are looking for a 5 star/ $600 a night per room experience, than look elsewhere. BUT if you want to have a good time, drink, eat decent food, all at the...

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1Thank Mebiii
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Mebiii, Thank you for taking the time to share your comments. We are pleased that you enjoyed our resort and hope to welcome you again in the near future! Kind regards, Mario Velázquez

Brantford, Ontario, Canada
Reviewed 3 days ago NEW

We have just returned from a week at Grand Oasis Sens. We thoroughly enjoyed our week, my suggestion is read the bad reviews in full, consider if the things they are complaining about are important to you or not and make your decision. We tend to go to bed early so were not caring about nightlife - there was an...

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1Thank Marilyn H
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Marilyn, Thank you for your comments. We are pleased that you enjoyed our wide variety of restaurants and the entertainment we offer. Thank you for choosing us as hosts to your vacation. We hope to welcome you again soon! Kind regards, Mario Velázquez

Reviewed 3 days ago NEW

Liked mostly. Staff were really easy to get on with except the front desk who seemed strained and indifferent most of the time. Not impressed when I had to deal with them. That crew were a pain and tried to avoid them but unfortunately couldn't. That said, it was fortunately sa small part of my experience. Everyone else were exceptional....

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Helpful?
Thank Cam R
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Cam, Thank you for your comments. We are dissapointed to read your comments towards our reception team which we can assure you is not in keeping with our habitually high standards of service, as you have mentioned regarding other members of our team. We are pleased to read your praise of our facilities and our entertainment team. Thank you...

Reviewed 1 week ago via mobile

We were a group of 8 staying at SENS for one week and we just loved the resort, great environment, great food & drinks. Just like to say that LUIS, GUSTAVO and NEYBI did a hell of a job in the entertainment department, thanks guys. Breakfast was amazing, fresh Jumbo Omelets made fresh by Chef Ignacio. All in all, don't...

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Helpful?
1Thank Julz H
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Julz, Thank you for taking the time to share your fantastic comments about your recent stay with us. Our team always aim to make our guests feel right at home so we are delighted to read your kind words towards them. Thank you for choosing us as hosts to your vacation. We hope to welcome you again soon! Kind...

Syracuse, New York
Reviewed 1 week ago via mobile

Grand Oasis Sens (Hotel Only) I will admit that I was really stressed about coming here as I read the worst reviews beforehand. I will tell you that we honestly experienced more pros than cons, but that the negative reviews regarding this hotel DO have merrit to them. I do not believe that the people who wrote those reviews live...

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4Thank Ramona G
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Ramona, Our team always aim to make our guests feel at home, so we are delighted to read your kind comments. Of course, we feel that we can always improve areas of our resort, so we will be sure to examine your experience as an opportunity for us to improve. Thank you for choosing us as hosts to your...

St. Catharines, Canada
Reviewed 1 week ago via mobile

My husband and I booked this hotel pretty last minute. We needed a week to relax and an Adults Only resort seemed perfect. Later, we began reading more and more reviews that got us worried that maybe this place wasn't that great. But we figured, it's a 5 star resort in Mexico, how bad could it be? The answer: as...

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3Thank Melissa S
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Melissa, We apologize that we didn't meet your expectations on this occasion. We will share your review with the team in hopes that we can make improvements. Your feedback is of great value to us and we do hope you will give us another opportunity to welcome you back to enjoy a guest experience that truly reflects the service...

Reviewed 1 week ago via mobile

Before I start this review there are a few staff members who I have to personally acknowledge as they made my stay so much better. Gustavo- our maid. He really looked out for us. Our room was always impeccable. The floor and the bathrooms were spotless. He always made sure we had whatever we needed and asked us if we...

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Helpful?
Thank guelph_flyer
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guelph_flyer, Thank you for sharing your experience. We are delighted to read your lovely words towards our staff. Their dedication to you, the guest, makes us extremely proud to be part of such a wonderful team. We appreciate your feedback as it helps highlight for us areas where modifications can be made to improve the overall guest experience. Thank...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Free Parking
Official Description (provided by the hotel)
"Oh yes - I'm sexy, sensuous... And adults-only resort that's romantic, relaxing and a little risque. Warm and inviting. Follow your bliss and learn my secrets -from my foodie-friendly gourmet dining experience to my exclusive Sian Ka'an preserve, a true Shangri-La, a lost paradise on earth". ... more   less 

Additional Information about Grand Oasis Sens

Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $246 - $562 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Sens 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Sens Del Mar Hotel Cancun
Oasis Playa Cancun
Cancun Oasis Playa
Grand Oasis Playa Cancun Mexico
Oasis Playa Hotel In Cancun
Grand Oasis Playa Hotel Cancun
Hotel Style:
#26 Business Hotel in Cancun
#40 Romantic Hotel in Cancun
#49 Top resorts Hotel in Cancun
#51 Spa Hotel in Cancun
#60 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Oasis Sens staff and other travellers.
594 questions
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Questions? Get answers from Grand Oasis Sens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed at the bottom floor, garden view. Not a good view but quiet room.”
  • Beautiful Iguana outside the room
 of 5 bubbles 103marcosp, 5 Dec 2016 | Read review
“Evitez cet Hotel”
 of 5 bubbles Donis123, 27 Nov 2016 | Read review
“Check the room before settling.”
 of 5 bubbles celentms, 26 Nov 2016 | Read review
“Higher rooms have nicer view.”
 of 5 bubbles jaclynvr4, 25 Nov 2016 | Read review
“I did not use pesos I just brought $200 in singles for tipping. There is a local bus that goes up and down the strip.”
 of 5 bubbles Sha110, 24 Nov 2016 | Read review
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