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Crown Paradise Club Cancun

ElvolineUSD 237*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 430*
USD 237*
Great Deal
USD 291*
USD 291*
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Crown Paradise Club Cancun
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7,615 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Paradise Club Cancun
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Showing 6,006: English reviews
Carleton Place, Canada
Reviewed 16 November 2011

I am finally getting around to writing a review, almost a year later!! We had a famil of 5. 2 Adults and children, 5, 7, 10. Great place for everyone! Was clean, food was nice, and the childrens club was over the top!! The babysitting was included also. Will be hard to find another place this year to go that...

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2Thank ShellyAdrian
Germantown, Maryland
Reviewed 16 November 2011

This truly was the WORST vacation my husband and I have ever had. The online pictures of the resort must have been taken when it was built. The rooms smell SOOOOOO HORRIBLE like sewage. We turned the air conditioning down to make it warmer since our room was freezing. Once we did that, the smell of our room got worse...

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9Thank Terry S
ljuliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review

Dear Hotel Guest, On behalf of Crown Paradise Club Cancun, I would like to sincerely apologize for your unhappy experience in our hotel. We pride ourselves on our commitment to quality service and helping our guests to make lasting vacation memories. It is truly unfortunate that you did not enjoy your experience with us! I would very much like the...

Omaha, Nebraska
Reviewed 14 November 2011

We traveled to Cancun in June of 2011. We went with a group of 8 and had a wonderful time. This hotel is perfect for families or just a couples getaway. I was a little worried after reading some of the other reviews about there being kids everywhere, but there are plenty of places to get away from the noise...

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1Thank pstin3
littlemiss0219
Reviewed 12 November 2011

I don't understand why people drive the same things into the ground. I went to this hotel last year with my husband and kids (then 7 & 5). We had an absolutely amazing time. My kids had a blast at the kids' waterpark & also at the larger slides at the teen area. The staff is wonderful from the entertainment...

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Thank littlemiss0219
Calgary, Alberta
Reviewed 11 November 2011

Crown Paradise is average, have you ever heard the expression "putting lip stick on a pig?" they make it look good on the exterior. This place is ALWAYS noisy no matter which room you stay in, there are so many kids running around all the time, the food is average and the staff are okay. Definitely not the place to...

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5Thank emailgreg
ljuliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review

Dear Hotel Guest, I would like to apologize on the behalf of Crown Paradise Club Cancun that our services and attention did not fulfill your expectations during your recent stay with us. I would have loved for you to experience the true spirit of our hotel while making fantastic vacation memories. You can be assured that your constructive criticism will...

Chicago
Reviewed 11 November 2011

Overrated! This hotel is overrated in terms of the stars indicated. When staying in a resort you want commodities and luxury when you are booking a 4/5 star hotel. The rooms are unbelievably outdated; the AC does not work in the rooms. The first night we thought perhaps it was just the room we were put in that the AC...

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6Thank LJasso
ljuliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review

Dear Hotel Guest : I would like to offer my humble apologies on behalf of the Crown Paradise Club. I apologize that you did not have the enjoyable vacation experience that we would have sincerely wanted for you. We pride ourselves on our commitment to quality service and helping our guests to make lasting vacation memories. Our customer feedback is...

Reviewed 10 November 2011

Booked to stay here for 2 weeks this october yet we could only handle staying the one night when we arrived we were not even welcomed by reception staff we waited 20 mins in a long que aswell and viewed kids running wild and women walking around in just bikinis at reception. We checked in and was not even shown...

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10Thank Nadia-rose1989
ljuliot, Marketing Office at Crown Paradise Club Cancun, responded to this review

Dear Hotel Guest, I am disappointed that you were not happy with our hotel and actually changed hotels. I am investigating thoroughly your claims with the appropriate department administration. I would like to know for my investigation purposes, if you made mention of your observations regarding the broken window and non-functioning jacuzzi to our front desk staff or concierge? Would...

Reviewed 10 November 2011

StUed here in 2010 and loved it do decided to go back what a mistake and waste on money should have spent a little more and got real quality, I can not believe how much the food quality has fallen in 12 months, every day tried to get into speciality restaurants but was either unable to get through to reservation...

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1Thank Byrne666
Reviewed 9 November 2011

Although the rain wasn't what we expected, the resort is fabulous! Rooms are clean, the staff are constantly walking around picking up debris, water, trash, etc. Bartenders were fabulous especially Antonio. Night shows are good. Just the Micheal Jackson tribute for Thriller scared my 3 year old. I also wish they didn't solicit you for the time share (or as...

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3Thank PatriotHospitality
ljuliot, Marketing Offices at Crown Paradise Club Cancun, responded to this review

Dear Hotel Guest, I am pleased to hear you enjoyed your stay with us at the Crown Paradise Club Cancun! What a shame it rained on your vacation!! I am sorry that your 3 year old was scared by the Micheal Jackson Thriller show! I guess that speaks to how realistic the show is! I hope you were able to...

Aviemore, Scotland, United Kingdom
Reviewed 8 November 2011

came to the crown paradise from scotland for 8 night trip - loved it!!! we had an upgrade to a honeymoon suite i would def recommend this! hotel was beautiful room gorgeous, jacuzzi on balcony own sunbeds on deck huge space on balcony and a smaller one for tables n chairs for breakfast outside! a small lounge with amazing air...

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4Thank Charley C

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more   less 

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan 18.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $262 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
Number of rooms: 617
Reservation Options:
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Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Cancun
Cancun Paradise Club
Crown Paradise Club Cancun Mexico
Hotel Style:
#42 Spa Hotel in Cancun
#44 Top resorts Hotel in Cancun
#48 Romantic Hotel in Cancun
#49 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Crown Paradise Club Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 2233 was ocean view but look out the adjoining doors are locked. They charge heavily for room service!! Not included.”
  • From sales pitch room
rlf-travles, 29 Apr 2017 | Read review
“Ask for pool view room if you want the best views.”
P585FJhenrym, 28 Apr 2017 | Read review
“floor 6 has the best views”
ginaa365, 27 Apr 2017 | Read review
“The rooms in tower one are noisy, but have great views. Tower 2, 5th floor is an adults only floor.”
estherlF710DT, 26 Apr 2017 | Read review
“Higher the floor, the better the view”
chreese2, 26 Apr 2017 | Read review
5 of 5
Elvoline
USD 237* /night
View Deal
Bookit.comUSD 291
Expedia.comUSD 291
travelup.comUSD 430
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*Disclaimer
Prices are for 1 room, 2 adults
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