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Crown Paradise Club Cancun

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Traveller (8278)
Pool & Beach (1669)
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Overview
  • Excellent43%
  • Very good32%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
“wayne's boots”(723 reviews)
“adult pool”(636 reviews)
“los gallos”(274 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (9,211)
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6,943 results
Traveller rating
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2,334
1,081
531
441
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2,556
2,334
1,081
531
441
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All reviewswayne's bootsadult poollos galloskids paradisela piazzamechanical bulltrafalgar barfrench restaurantcollage barmain poolnew towerbunk bedszip linegames roomsteakfamily resortchicken wings
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3,441 - 3,445 of 6,943 reviews
Reviewed 10 September 2013

Had this hotel booked 2 months in advance. Only to get there and be told we don't have a room for you, we are over booked. They put us in a time share suite for 2 days ( to keep us happy) only to be...More

5  Thank ElouiseB1370
Response from Elena A, Manager at Crown Paradise Club CancunResponded 15 September 2013

Dear ElouiseB1370, We really appreciate you taking the time to write your comments regarding your recent stay at our hotel. We’re truly sorry that you left with such an impression and that we weren’t able to fulfill your expectations. I’ll take this opportunity to invite...More

Reviewed 8 September 2013

When we arrived at the Crown Paradise after many hours of travel we were checked in quickly and then ushered to a man named Franco who claimed to need to give us a tour of the resort. This "tour" turned out to be his insistance...More

7  Thank stacee5678
Response from Elena A, Manager at Crown Paradise Club CancunResponded 16 September 2013

Dear stacee5678, Thank you for sharing the review of your recent visit to Crown Paradise Cancun. Our guests’ comfort during their entire stay is our greatest priority, therefore I apologize on behalf of the staff who, while trying to provide you with information regarding the...More

Reviewed 8 September 2013

We stayed at crown paradise during the march break. The short ride from the airport to the resort was short and sweet. When we arrived to the resort, we weren't welcomed with a welcome drink, even though others later in the week did. But that...More

5  Thank Fondant_123
Response from Elena A, Manager at Crown Paradise Club CancunResponded 16 September 2013

Dear Fondant_123, Thank you for staying at Crown Paradise Hotel and for taking the time to post your comments about the visit. Our goal and mission are making sure that our guests make the most of their experience while staying with us. Thank you for...More

Reviewed 8 September 2013

We have just got back from a two week holiday where we renewed our wedding vows!! After staying at the gran caribe last year and loving every minute we where really looking forward to returning to mexico and bringing 24 members of our friends and...More

3  Thank razzariley
Response from Elena A, Manager at Crown Paradise Club CancunResponded 16 September 2013

Dear razzariley, Thank you for taking the time to share your comments about your recent stay with us. We’re truly sorry that you feel let down regarding your renewing vows ceremony. We value very much the importance of such special events, so please feel free...More

Reviewed 7 September 2013

My partner, I and our 6year old son stayed here on the 21st Aug for 2 weeks an stayed I room 1617. Below are the good and bad points GOOD Friendly staff - they really were great couldn't do enough for you and work so...More

2  Thank Dunkerton
Response from Elena A, Manager at Crown Paradise Club CancunResponded 11 September 2013

Dear Dunkerton, We appreciate the time you put in posting your comments about your recent stay at Crown Paradise Hotel. Thank you for mentioning both positive and constructive remarks. It is our main objective to make our guests stay memorable through a daily effort of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free Parking
Bar/Lounge
Spa
Breakfast included
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Indoor pool
Adult pool
Outdoor pool
Details
Price range
USD 178 - USD 437 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in Cancun
#36 Top resorts Hotel in Cancun
#38 On the Beach Hotel in Cancun
#48 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 178 - USD 437 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in Cancun
#36 Top resorts Hotel in Cancun
#38 On the Beach Hotel in Cancun
#48 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8278)
Pool & Beach (1669)
Room & Suite (1476)
Dining (765)
Family and Play Areas (355)
Amenities (230)
Business Centre & Event Rooms (23)
Questions & Answers
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creagh10
22 May 2018|
Answer
Response from tsbarringer | Reviewed this property |
Yes they have irons in the rooms along with a ironing board
1
Vote
Adam D
22 May 2018|
Answer
Response from tsbarringer | Reviewed this property |
Coco bongos is about a 15 bus ride As for the excursions not badly over priced You can go through the hotel or do online before you go May be a little cheaper online
0
Votes
jeanneperry81
21 May 2018|
AnswerShow all 2 answers
Response from nr_white | Reviewed this property |
Hi. Yes, there is daily entertainment. There's a show every night, about 8 or 9PM I think, And it is included with the price. Our daughter has an 8pm bedtime so we couldn't watch any of them, but having stayed there... More
1
Vote
Room Tips
"Do not ask for a specific floor as the Hotel will not honor your request."
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"Book a room with a view and if you have kids do the family rooms with bunk beds on a lower floor so you..."
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"get on higher floors, we were on 3rd and there was construction noise ask if there are free room upgrades"
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"bring small bills for tipping - a few bucks goes a long way."
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