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Crown Paradise Club Cancun

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Crown Paradise Club Cancun
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7,282 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Paradise Club Cancun
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Showing 5,751: English reviews
San Diego, California
Reviewed 2 weeks ago via mobile

We arrived on Christmas Eve and were thrilled for an awesome vacation in Cancun with the kids. The arrival at the hotel was a wake up call for us with a long wait to check-in and arrival to our room that hasn't been updated since the 90's with hard beds and pillows and dated bathroom. How can this resort be...

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Helpful?
4Thank BMunduruca
Colorado
Reviewed 2 weeks ago

The crown paradise club in cancun is a low budget, economy minded hotel for people who are pinching pennys. You can expect to find mediocre everything, bugs in your room, etc. Everything that goes along with the words "low budget". Watchout for the return trip at the Cancun Airport. As in watch out. The scheme goes like this. Your vacation...

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3Thank Konngg
Sacramento, California
Reviewed 2 weeks ago

Room cleaning and house maid services were excellent. Food selection and specialty restaurants were great experience. Kids paradise was nice. Most important was the staff were very trustworthy and took care of our changing needs

Review collected in partnership with this hotel
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1Thank jeetpoddar
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear jeetpoddar: Thanks a lot for pointing out in a few words what other visitors can expect by visiting Crown Paradise Club Cancun. There’s nobody better to describe our great service and facilities than our visitors. We are very glad to know that we exceed your expectations. We have passed on all your comments with our staff in order to...

Reviewed 2 weeks ago via mobile

I want to first say the waiters were great very accommodating and polite! The food wasn't great but it is all inclusive so it's kind of expected. The bar tenders were very rude! I'm assuming they've had some rude Americans in the past but I wasn't one of them but was treated like I was. On more than a few...

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Helpful?
1Thank chad w
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear chad w:Thank you for choosing to stay with us. Thank you for taking the time to write about your stay at Crown Paradise Club Cancún. We are, however, very disappointed to hear of the challenges you endured while you were here. We always try to provide our guests with a valuable stay. We will review your comments with our...

Washington, District of Columbia, United States
Reviewed 2 weeks ago

This was our first visit to Cancun, so do not have much to compare with other resorts in this area. My guess is that other resorts in Cancun will also be similar to this resort in terms of services. I am sure that non regular travelers will love this place. But having visited other all inclusive resorts (in other countries),...

Review collected in partnership with this hotel
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Helpful?
3Thank Gokul P
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Gokul P: Thank you so much for taking your time to write your experience about some other vacations and comparate with this, as you said what is the difference? I like that to say youre absolutely right all the resort have the same, tennis court, basket ball, pool, in all over the world, the big difference is THE SERVICE,...

STLUCIA8
Reviewed 2 weeks ago via mobile

One of the best holiday ever,pools great food excellent,staff were brilliant,our room had jacuzzi bath it was brilliant,we met some great people,will definitely return,rooms cleaned every day clean sheets and fresh towels

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Helpful?
Thank STLUCIA8
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear STLUCIA8: First of all we want to thank you for your preference to choosing Crown Paradise Club Cancun, is such an honor to read your comment In an effort to provide the utmost customer service to our guests , and receive your appreciation. It is an honor that you let us know how we can exceed your expectations, for...

New York City, New York
Reviewed 3 weeks ago

overall a great vacation.. clean, good room, large balcony, very professional personal. The food is great. The only thing we could not understand - if you did not make a reservation at a restaurant, you will not be seated, even if the place is empty. The buffet is really nice in case you were not able to make reservation into...

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Helpful?
4Thank Peter B
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Peter B: In regards to your comments thank you very much for your preference, we have to make reservations because there is so many guest, could you imagine if we dont have to? when you see a table free is because is already reserved and they are waiting for the guest, it happened like that, about the kids well...

Dallas, Texas
Reviewed 3 weeks ago

This was my third stay at the Crown Paradise Club Cancun. They have exceeded my expectations with every visit. I can not thank the staff enough for their attention and details. Everyone went above and beyond their call of duty to make my parents and me feel like royalty. Check in: The process was fast and the staff were very...

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Helpful?
3Thank Mitzi G
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Mitzi G: Sometimes when we read a review like yours we think that we don't make a job, what we do is passion for service, and our guest notice, Is such a pleasure for us to read these kind of comment, make us feel motivated and top notch people at this resort and be sure to make your stay...

Reviewed 3 weeks ago via mobile

Myself and a Friend book 4th Dec to 18th Dec it was honestly the best 2 weeks ever! We arrived at the hotel to a great welcome in the arrivals room where we were provided cool wet towels and bottled water to cool down! The checking in process was really straight forward and simple, we was given room 1506 ocean...

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Helpful?
2Thank Thomas J
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Thomas J : First of all we want to thank you for your preference in our Resort Crown Paradise Club Cancun, in regards to your comment, as the host for your recent vacation. Is such a pleasure to read the acknowledgment comments like yours which makes us motivates to continue working hard in the many high quality, trained employees...

Kingston-upon-Hull, United Kingdom
Reviewed 3 weeks ago via mobile

Recently visited for two weeks for our honeymoon. What a fabulous hotel, every room has an ocean view which is simply stunning!!! Great location had enough facilities to cater for everyone needs. Hotel staff friendly. Good regular bus service a short ride away into Cancún. Rooms clean bathroom a little dated but clean. Free mini bar filled everyday. Every day...

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Helpful?
4Thank Itempy
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Itempy : Is such a pleasure for us to read these kind of comment, make us feel motivated and top notch people at this resort and be sure to make your stay a pleasant one! We are so glad to read this comment. Receiving feedback like yours motivate us to always keep improving with better service attitude, as we...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more   less 

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan 18.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $283 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
Number of rooms: 617
Reservation Options:
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Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Cancun
Cancun Paradise Club
Crown Paradise Club Cancun Mexico
Hotel Style:
#42 Spa Hotel in Cancun
#44 Top resorts Hotel in Cancun
#48 Romantic Hotel in Cancun
#50 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Crown Paradise Club Cancun staff and other travellers.
1,793 questions
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Questions? Get answers from Crown Paradise Club Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevators are slow at peak times (breakfast, check in/check out). Take the stairs!”
 of 5 bubbles Nipicasa8, 12 Jan 2017 | Read review
“TV does not have HDMI to access netflix or amazon.”
 of 5 bubbles Valnart, 7 Jan 2017 | Read review
“Crown Paradise Rooms for adults only is worth the extra!!”
 of 5 bubbles 346neilw, 7 Jan 2017 | Read review
“Crown club with jacuzzi 8th floor a must for couples sea view and quieter as no children bless em”
 of 5 bubbles Shirleyann2014, 6 Jan 2017 | Read review
“Definitely tower 2 and probably request ocean view”
 of 5 bubbles eileeni13, 5 Jan 2017 | Read review
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