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Crown Paradise Club Cancun

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Crown Paradise Club Cancun
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7,193 Reviews from our TripAdvisor Community

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Showing 5,685: English reviews
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

A friend and I have just come back from staying a week at this marvelous hotel. I do not have anything negative to say about it at all. I thoroughly enjoyed the whole experience and felt very safe there from the word go. The staff were absolutely fantastic, nothing was too much trouble for them at all. They were all... More 

Helpful?
2 Thank O´Connor S
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear O´Connor S; Sometimes when we read a review like yours we think that we don't a job, what we do is passion for service, and our guest notice, Is such a pleasure for us to read these kind of comment, make us feel motivated and top notch people at this resort and be sure to make your stay a... More 

A TripAdvisor Member
Reviewed 3 days ago NEW via mobile

Really good hotel with great service, food and staff. The rooms are clean and comfortable. The pools are nice and the adults pool is great for relaxing. Great front ocean view from the rooms we got. It is a little far from downtown but there is bus service every 3 min during all day so not a big deal.

Helpful?
Thank A TripAdvisor Member
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Guest: First of all thank you very much for your preference, for us at Crown Paradise Club Cancun, it was a pleasure to have you with us and to allow us to be part of this unforgettable vacation. We are pleased that you will enjoy the facilities and facilities that the hotel has, as well as the services and... More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW

Beautiful hotel, beautiful pools ,clean,great for kids, entertainment good food great selection,drink selection great.......although whilst staying my son had a cockroach in his room!! (11th floor) also our air conditioning broke down and the whole hotel had no water for half a day!!! This was due to outside water leak and our wardrobe doors come off the runners so couldn't... More 

Helpful?
Thank kaf19685ks
Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

After 6 times to this hotel over the last 7 years, I have decided to write a well deserved and overdue review. Let me start with stating that I do a lot of homework before choosing a family vacation spot, and this hotel has been the winner for Cancun each time. First of all positives is that the view from... More 

Helpful?
3 Thank WadihFromChiTown
Pennsylvania
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW

Had an amazing 5 day family vacation over Thanks Giving Break. Yes the resort is a little older and not 5 starts, but as a family with a 9 and 10 year olds it was perfect. Lots for them to do every day with the kids club and water slides, plus cant forget the minature golf. The staff were excellent... More 

Helpful?
2 Thank rpoole
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear rpoole: Please accept my deepest greetings from Crown Paradise Club Cancun, thank you for taking the time to share your most recent experience with us and letting us know how much we exceed your expectations from the time of your arrival to your last day with us. Be assured that your comments will be shared with the team as... More 

Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

We really enjoyed our first time trip to Cancun. First, our kids loved Kids Paradise and staff. They participate all the night shows, pool side activities and water slide/zip line attendants. Yes, the night show was not like Cirque de Soleil but I see their efforts and kids enjoyed very much. Our plan was spend quality time with kids, we... More 

Helpful?
1 Thank Miyuki N
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Miyuki N; First of all we want to thank your preference at Crown Paradise Club Cancun. It is an honor that you let us know how we can exceed your expectations with our service and personal attention to each and every one of us offered. To read these kind of comment, make us feel motivated and top notch people... More 

Sutton in Ashfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW via mobile

Returned from fantastic holiday excellent food, very friendly staff, good facilities, would recommend Would go again Had lots to choice from food wise Italian, French, Chinese,Mexican, Wayne's boots restaurants Lots for children to do Lots of pools for kids and adults only

Helpful?
2 Thank Tony B
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Tony B; Thank you so much to take time of your life to write and share your most recent experience at our Resort Crown Paradise Club Cancun. It is a pleasure to know how much you enjoy your stay and how we can exceed your expectations. It is very gratifying to know that your vacation was what you expected... More 

Baltimore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 days ago NEW

We had an enjoyable time at the Crown Paradise Club from Nov 20-25. Upon arrival, we attempted to check in around 1pm, however we had to wait about 2 hours for our adjoining rooms to be ready on floor 2 of the 'south tower'. We requested adjoining rooms for our family in the reservation booked through Southwest vacations and were... More 

Helpful?
4 Thank earich
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

We had fun and mainly enjoyed the Italian buffet for dinner the most, since the only dinner reservation we could get was at Wayne's boots and it wasn't very good. Breakfast and snack buffets were delicious.

Review collected in partnership with this hotel

Helpful?
1 Thank KATINA B
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Just a mini review for now .Ill tell you everything when i get home . Just staring at the ocean as we speak ence. And was just summing up this hotel . The people who work here are what make this hotel second to none ... Joel has constantly looked after me around the pool bringin me drinks always with... More 

Helpful?
3 Thank Guy H

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more   less 

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan Km 18.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $280 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
Number of rooms: 617
Reservation Options:
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Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Cancun
Cancun Paradise Club
Crown Paradise Club Cancun Mexico
Hotel Style:
#42 Spa Hotel in Cancun
#44 Top resorts Hotel in Cancun
#48 Romantic Hotel in Cancun
#50 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Crown Paradise Club Cancun staff and other travellers.
1,682 questions
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Questions? Get answers from Crown Paradise Club Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay for the upgrade at the check-in, as it is much cheaper (if you need a larger room).”
 of 5 bubbles WadihFromChiTown, 28 Nov 2016 | Read review
“Was offered an upgrade at check in for $300 which we took. Gave us an extra room for the kids and a wrap around balcony with ocean view.”
 of 5 bubbles rpoole, 28 Nov 2016 | Read review
“We stayed 1st floor. Not a great view but very easy access from the main buffet, the beach and pools. Room2006”
 of 5 bubbles 438miyukin, 28 Nov 2016 | Read review
“All rooms have sea views, we were on the 7th floor which was amazing!”
 of 5 bubbles kerryp852015, 18 Nov 2016 | Read review
“Higher floors better beach view”
 of 5 bubbles cnfen1, 15 Nov 2016 | Read review
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