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Casa Maya Cancun

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Casa Maya Cancun
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1,201 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Maya Cancun
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Showing 802: English reviews
Arlington, Virginia
Reviewed 6 April 2011

I was a bit worried after readiing some of the reviews but we traded our time share so it was free. Most of the good reviews were correct. The beach is fantastic as well as the pool. I have two teenagers and a nine year old. They had a great time. The service was awesome...in the hote, at the pool,...

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1Thank melissa i
Irvine, California
Reviewed 4 April 2011

After reading many of the reviews writen here we were prepared for the somewhat uncomfortable beds, no King size bed either so they pushed 2 queens together and we had a giant bed. Unless you are an "Elite" Member do not expect upgrades AC. Remember "Curitas" means Band aid, you may need one, we did. The food offered was all...

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Thank pamfriend
Queretaro, Mexico
Reviewed 30 March 2011

The beach is beautiful and excellent for children, just lke a giant pool. Suites were nice but very old, we didn´t have running water a couple of times which was annoying. Service was very good except for the people selling the time share. We went to the presentation, it took us more than 3 hours and when we asked to...

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Thank ClaQM
Toronto, Canada
Reviewed 27 March 2011

We stayed in Casa Maya Mar12-20, 2011 through Interval getaways. It was an excellent price for March break. I booked our taxi to/from the resort on-line on Cancun Airport web site with " Cancun Shuttle"-reasonably priced and punctual. I am not going to write about the rooms and the beach, since other travelers already left their feedback and there is...

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3Thank torontasha
Sleepy eye, MN
Reviewed 18 March 2011

We returned to the Casa Maya after a few years of exchanging to other places. It was wonderful to be back. We have owned at the Casa Maya for 26 years, and have never regretted it one bit. Yes, there are newer, bigger, glittzier, places to stay, but we love it there. The staff is extremely courteous, the rooms are...

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2Thank KL0311
Bussey, Iowa
Reviewed 14 March 2011

All had a good time.. And enjoyed the facilities. Some of the families purchased the wrists bands for discounts.. make sure you understand what the discounts are.. we had a small misunderstanding on the drink portion of this but not major issues. Staff friendly. Service a little slow when trying to get drinks served for 31 people. Over all good...

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Thank zellmek
Tracy, Iowa
Reviewed 10 March 2011

We traveled with a large group of family & friends to Cancun and stayed at Casa Maya. At first glace, things look great! Beautifully laid out, lots of helpful people, and an awesome white sandy beach. However, we will NOT stay there again and here are the reasons why. First, the beds are hard, by the end of the week...

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1Thank EHKMMc
Wisconsin
Reviewed 9 March 2011

We just spent 10 days at Casa Maya. We also have stayed there a few times over the past 15 years. This is not a glitzy Mega Resort or a spring break resort or an all enclusive. So don't come if that is what you are looking for. The Casa Maya is a smaller resort by Cancun standards. If you...

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1Thank Wis2Cold
Calgary, Canada
Reviewed 7 March 2011

OK --- here's the rundown! We traded a week of our timeshare and purchased an additional week for a getaway. Honestly other than problems at first with our rooms in the beginning - the rest of the stay we LOVED!!! First the GOOD ,..,.. The beach was fabulous and perfect and the kids (and us!) swam and snorkled and we...

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Thank Kymak16
New York City, New York
Reviewed 7 March 2011

We are owners in the new Elite units. It is a modern sleek looking unit. with Plasma screen TVs, etc. They include continental breakfast (danishes, fresh fruit, coffee and fresh juices, snacks in the afternoon, dishes cleaned daily, free internet, free laundry service once a week, beautiful exclusive lounge area, comfortable furniture and more. This is without a doubt, the...

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1Thank Robert1948a

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Casa Maya Cancun

Address: Boulevard Kukulcan Km 5.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $161 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Maya Cancun 3.5*
Number of rooms: 370
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Also Known As:
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Hotel Casa Maya Cancun
Cancun Casa Maya
Imperial Fiesta Club Hotel Casa Maya
Hotel Style:
#46 Spa Hotel in Cancun
#54 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Casa Maya Cancun staff and other travellers.
54 questions
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Questions? Get answers from Casa Maya Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“tower #1 even numbered rooms overlook the beach and pool”
 of 5 bubbles raybo64, 27 Nov 2016 | Read review
“Try and book 5th - 8th floor for better view and less traffic noise.”
 of 5 bubbles Rideauski, 20 Nov 2016 | Read review
“Best views, kind stuff”
 of 5 bubbles 20anastasiaa, 26 Oct 2016 | Read review
“Get the discount buffet tickets. We bought them this time and were happy we did.”
 of 5 bubbles 31rebotco, 8 Sep 2016 | Read review
“You may have to choose between oceanview or more updated room. I don't believe all of the oceanview rooms are updated with new furnishings.”
 of 5 bubbles KJones1118, 6 Sep 2016 | Read review
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