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Sunset Marina Resort & Yacht Club

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Traveller (1426)
Room & Suite (374)
Pool & Beach (327)
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Overview
  • Excellent55%
  • Very good28%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
“la vela”(39 reviews)
“lagoon side”(84 reviews)
“sunset group”(19 reviews)
Free Internet
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,393)
There are newer reviews for Sunset Marina Resort & Yacht Club
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1,711 results
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862
511
165
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88
Show reviews that mention
All reviewsla velalagoon sidesunset groupsister hoteltime sharelobster dinnerjose luisocean sparestaurant staffpool barall inclusive packageshuttle busactivities staffsales peoplewater aerobicsspecial thanksthe entire staff
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11 - 15 of 1,711 reviews
Reviewed 1 week ago via mobile

This was my first time to Cancun. And I am more than happy with my stay. We stayed 5 nights & 6 days. Had a beautiful villa to ourselves with jacuzzi on both floors. Staff was more than accommodating & very friendly. Tino & the...More

Thank Tuyet C
Response from MarcoASalinas, Gerente at Sunset Marina Resort & Yacht ClubResponded yesterday

We are happy to hear your comments about our staff. We strive to provide our guests with caring and personalized service. We hope you will visit us again soon.

Reviewed 1 week ago

Just came back from another great week at the Sunset Marina and Yacht Club. They never disappoint. Our accommodations were wonderful. Albertina, our maid, kept our room in order and left us a surprise pair of towel swans one day, surrounded by rose petals. How...More

Thank cadogan13
Response from MarcoASalinas, Gerente at Sunset Marina Resort & Yacht ClubResponded yesterday

We are happy to hear that we exceeded your expectations. We will share your comments with the team members you mentioned. It was a pleasure to host you and we hope you'll visit again soon.

Reviewed 1 week ago via mobile

So I booked a trip for 2 adults online and never got a confirmation email. After 3 unanswered emails and finding the 800 number on their site is disconnected I made an international call on my own dime to be sure I have a place...More

1  Thank justinoff
Response from MarcoASalinas, Gerente at Sunset Marina Resort & Yacht ClubResponded 1 week ago

Thank you for your insights following your recent visit. We always look for ways to improve and your comments are helpful

Reviewed 1 week ago

Has location, onsite shows, great food. A staff that can compete with any resort out there. It does not have a beach but it makes up for that in every other aspect, you can shuttle to one of there other resort that does. Was not...More

Review collected in partnership with RCI
Thank rdearinger1
Response from MarcoASalinas, Gerente at Sunset Marina Resort & Yacht ClubResponded 1 week ago

We would like to thank you for choosing Sunset Marina once again for your vacation and for sharing your positive feedback. We look forward to serving you again in the near future.

Reviewed 1 week ago

I have never been to an all-inclusive place before. I will never do anything but it again! It was excellent. It was quiet and peaceful. The hotel staff from the restaurants, pool side bar, housekeeping and concierge were all superb. I want to give a...More

Thank Karla P
Response from MarcoASalinas, Gerente at Sunset Marina Resort & Yacht ClubResponded 1 week ago

Thank you for this wonderful review. We look forward to your next visit.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Spa
Breakfast included
Free Internet
Hotel Amenities
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 151 - USD 325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Spa Hotel in Cancun
#30 Family Hotel in Cancun
#47 Romantic Hotel in Cancun
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 151 - USD 325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Spa Hotel in Cancun
#30 Family Hotel in Cancun
#47 Romantic Hotel in Cancun
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (1426)
Room & Suite (374)
Pool & Beach (327)
Dining (159)
Family and Play Areas (40)
Amenities (18)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
mdhilljr72
28 March 2018|
Answer
Response from jimincancun | Property representative |
You can fish at the resort--it is on the lagoon and not many people do. There are fishing charters that you can take out to do deep sea fishing and you can check at the Marina when you arrive.
0
Votes
drsylvania
6 February 2018|
AnswerShow all 2 answers
Response from jimincancun | Property representative |
Yes, to all questions. We are limited as to the information we can post on this Tripadvisor page but feel free to contact us through Facebook.
0
Votes
Google Translation
drsylvania
6 February 2018|
Answer
Response from jimincancun | Property representative |
The hotel is on the lagoon but there is free transportation by boat and shuttle to our hotel on the ocean.
0
Votes
Google Translation
Room Tips
"rooms facing the lagoon have a beautiful view."
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"Make sure first that its not a Time Share promotions!!!!"
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"We were in #124 overlooking the lagoon. It was quiet. Had a Jacuzzi on the balcony which was very relaxing."
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"The rooms are better in the side of the lagoon"
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