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Royal Solaris Cancun

PricelineUSD 237*
View Deal
#37 of 180 Hotels in Cancun
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 316*
USD 237*
Great Deal
USD 272*
USD 272*
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Royal Solaris Cancun
Royal Solaris Cancun
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4,200 Reviews from our TripAdvisor Community

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There are newer reviews for Royal Solaris Cancun
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Showing 2,463: English reviews
Lowell, Massachusetts
Reviewed 19 March 2017 via mobile

this hotel met all of our expectations. The staff the food everything was top of the line service. The specialty restaurants offer a good variety of exquisite food that will leave you asking for more. The bar could be better but the bartenders make the experience worth it. Overall this hotel offers everything you need and more for a good...

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Helpful?
Thank Santi1989
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. Its great to know we met your expectations in this vacations and you enjoyed the food and the service from our staff! We look forward on welcoming you again soon! Best Regards, Royal Solaris Cancún

Milwaukee, Wisconsin
Reviewed 19 March 2017 via mobile

I have been to Mexico many times and have had wonderful experiences but have never been compelled to write a review. We travel with 3 other couples and we try to get the biggest bang for our buck. Our group leader scours the internet, reads all the reviews and gets us to beautiful resorts on a budget. Royal Solaris has...

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Helpful?
3Thank jennwink
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. We are very happy to read how you just couldn't wait to tell everyone about your experience here with us! Thank you so much! It is an honor to read how our staff members did everything in their hands to assure you a memorable experience, we'll make...

Atlanta, Georgia
Reviewed 18 March 2017

We stayed at the Royal Solaris Feb 21 thru the 28 2017. There were six in our group. Four of us had stayed at the Royal Solaris in 2000 and had talked about the good time we had there so we thought we would try it again. We were not disappointed. The staff was wonderful. After our second day at...

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Helpful?
Thank pamfons57
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay and for giving us another opportunity after 17 years! We certainly hope next visit will be sooner than that! We loved reading your experience and the services our staff provided, we are really proud of our team! We look forward on welcoming you again! Best Regards, Hoteles...

Swampscott, Massachusetts, United States
Reviewed 18 March 2017

We had a great time at the Royal Solaris. We stayed by the pool and the beach. Both were lovely. The waves in October were fierce, but fun. Throughout the resort the servers were fantastic. In particular Ulices, Leon Juvenul and Ramon were very attentive. I will say the food is decent, not amazing. There is little variety between the...

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Helpful?
Thank KateVanDam
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. We are glad you had lots of fun celebrating a birthday here with us! Thanks for mentioning the names of the staff members who went the extra mile! We look forward on welcoming you again soon! Best Regards, Hoteles Solaris de México, ^R

Kearney, Nebraska
Reviewed 17 March 2017

My Wife, Daughter (6 month old), and myself traveled in January with a large group of family, we stayed for 1 week. When we arrived they asked if boy or girl for the crib (daughter was not around). When arriving in our room they had Hello Kitty sheets on the crib(my wife thought was very cute). Breakfast is about the...

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Helpful?
Thank 481scote
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay at Royal Solaris Cancún! We are very happy to read how much fun you had with your family and how you all found things to do and to eat as well! Small details are always what we try to have for all of our guests, these things...

Reviewed 17 March 2017

We just completed our sixth visit to this resort but it had been over ten years since our last stay. The property is older but well-maintained and clean. Most personnel are cordial, professional, and helpful. There are a couple of issues that reduced the quality of my stay and enjoyment that I experienced. In speaking with other guests, I found...

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Helpful?
1Thank Linda T
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. We are glad to have you back after so many years and you somehow got to enjoy your stay. We are very sorry about the situation you encountered at the sales meeting and with the agencies on-site, we have sahred your comments with our management to take...

Reviewed 15 March 2017 via mobile

Just left our stay at the royal Solaris and are not happy. We booked on Expedia and it states this hotel has 24 hour room service and that is not true. I called for room service and they told me they do not do room service. The food was bland and not impressive. Same food everyday just about and we...

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Helpful?
4Thank Brandon J
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments with us regarding your recent stay. We regret not meeting your expectations but all your comments are fully considered in order to improve our facilities and services, we have checked the Expedia website and it states room service is for limited hours, we understand this could've caused confusion therefore we have...

Reviewed 15 March 2017

Just got back from Cancun/ Royal Solaris Hotel.. I'll start off with Check In. We arrived at 8:30 am we were told ( previous to arrival) that we wouldn't get in our room until 4 pm. We were in by 10:10 am with a free upgrade to balcony (we booked ocean view) VERY HAPPY. All rooms on the 7th floor...

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Helpful?
2Thank Connie M
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Hi Connie, Jim and Raven! Thanks for taking the time to post your recent experience at Royal Solaris Cancún! Its fantastic to know how much fun you all had and the great room you had! Its always great to read all of your experiences and your tips for future travellers! We appreciate all the feedback and will keep working to...

Prince George, Canada
Reviewed 14 March 2017 via mobile

This is our 7th time in cancun and it never disappoints us. The staff, hotel and activities it provides has always been top notch. Nothing here but sun, fun and gorgeous weather. A special thanks to Winston for all his hard work. Gracious amigo!

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Helpful?
1Thank sixteentillidie
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. Its always great to have our repeater back and host their vacations, but most importantly to get to see you again and become friends with our staff! We love having you home, see you soon! Best Regards, Hoteles Solaris de México, ^R

Winnipeg, Canada
Reviewed 14 March 2017 via mobile

For a family, we recommend the one-bedroom suite with a queen size bed (room 1533) that has a Murphy bed and couch in the living room although they were both extra firm and not the best for a restful sleep. You have a 200 sq ft patio off the bedroom and living room facing the lagoon but a partial oven...

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Helpful?
1Thank VictorMoge
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. We are very happy to know how much fun you had with your family in one of the suites here at the hotel. Its always great reading what are the highlights of our guests experience here and definitely our sushi bar and pizza station is one of...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The hotel's VIKS Club offers a 6,324-square-foot recreation area for children. Supervised activities include video games, arts and crafts, and painting lessons. The mini water park features The Arch, a themed aquatic area with elephants, gorillas, zebras, rhinoceroses, hippopotamuses, giraffes, and a children's pool and three waterslides. The club is open morning until early evening in the winter, and morning until evening in the summer.Daily adult activities include pool aerobics, bingo, contests, fashion shows, cooking lessons, and athletic competitions. Nightly entertainment shows such as Mexican night and Latino night are produced by the resort's activities/entertainment staff in an air-conditioned theater. After-dark activities also include complimentary one-way transportation to the nightlife area of Cancún.A 300-square-meter health-and-beauty spa features separate steam rooms for men and women. Spa services include massage, body wraps and scrubs, hydrotherapy, and facials. Waxing and hair/nail care are provided by the beauty salon. Open-air massage and hair braiding are offered as well. (Surcharge for all spa treatments, beauty services, and hair braiding.)An air-conditioned, fitness center with mirrored walls contains cardio and weight machines as well as free weights. Within the resort are jewelry, clothing and gift/sundries shops. The resort purifies its water. ... more   less 

Additional Information about Royal Solaris Cancun

Address: Boulevard Kukulcan No. 64 Km 19.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $263 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Solaris Cancun 3.5*
Number of rooms: 307
Reservation Options:
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Also Known As:
Royal Solaris Cancun Hotel Cancun
Royal Solaris Caribe
Solaris Resort Cancun
Royal Solaris Cancun Mexico
Hotel Style:
#32 Top resorts Hotel in Cancun
#34 On the Beach Hotel in Cancun
#37 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Royal Solaris Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room beach side with a balcony. Also don't miss El Rey Mayan Ruins, about a 10 min walk from the hotel.”
Segura58, 22 May 2017 | Read review
“You cant go wrong with an ocean view.”
AngieV35, 22 May 2017 | Read review
“Get a beach view on the upper levels 6-8”
Rriley1947, 21 May 2017 | Read review
“Ocean view 7th floor or ocean suits the views are great”
552troyw, 21 May 2017 | Read review
“Only two very small elevators so I would recommend getting a room where you can use the stairs instead of having to wait.”
skst0501, 16 May 2017 | Read review
5 of 5
Priceline
USD 237* /night
View Deal
Orbitz.comUSD 272
Bookit.comUSD 272
HotelsForEveryoneUSD 316
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*Disclaimer
Prices are for 1 room, 2 adults
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