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Royal Solaris Cancun

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Traveller (3857)
Pool & Beach (894)
Room & Suite (654)
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Overview
  • Excellent49%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“marco polo”(408 reviews)
“las fuentes”(116 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,285)
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121 - 125 of 3,107 reviews
Reviewed 10 January 2018

I have been to Royal Solaris twice now and I love it! Cant say enough about all the friendly outgoing staff I got to speak with everyday! Everyone always had a smile on their face and made sure I was taken care of. Martina who...More

1  Thank Brendan R
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 13 January 2018

Thanks for taking the time to share your comments regarding your recent stay. Thanks for pointing out how great our staff is especially Martina, we will make sure to share your nice comments with her regarding her outstanding service. We look forward on welcoming you...More

Reviewed 10 January 2018

We love everything about this place, and have been coming for many years. We stay at the Gran Caribe next door, but all of our activities are at this hotel. The entertainment staff is second to NONE. From meeting Oliver years back, to Martina 2...More

3  Thank nycglitzboutique
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 13 January 2018

Thanks for taking the time to share your comments with us regarding your recent stay. Its wonderful to know how much you love coming with us due to our great staff and we want to thank you for your loyalty and friendship with our staff...More

Reviewed 10 January 2018

This was out first trip to Mexico. Family of four, 11 year old daughter and 4 year old son. The resort was the perfect size for a family trip, it was a short drive from the airport, the food was outstanding and beach and pool...More

1  Thank Gloria R
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 13 January 2018

Thanks for taking the time to share your comments regarding your recent stay. We loved reading your experience with us and it is wonderful knowing how much you and your family had a fantastic time! We are a family oriented hotel who tries to always...More

Reviewed 10 January 2018

Great experience from the time we walked in the front door. Check-in was a breeze. We were upgraded to ocean view rooms at no additional cost, didn't even need to ask. The food was excellent. The Wednesday night Brazilian theme was outstanding. Margarita makes the...More

Thank 187js2017
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 13 January 2018

Thanks for taking the time to share your comments regarding your recent stay. Its wonderful to read how much you enjoyed your vacations here with us and had a great time! Our staff is always committed to make every guests' experience unique and wonderful, so...More

Reviewed 10 January 2018 via mobile

We went with seven guys and had four crazy nights. We were treated like kings by the pool staff, and appreciated the effort and friendliness of the pool staff (esp. Martina). We played beach and pool volleyball, ping pong by the pool, and did a...More

Thank Jake R
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 13 January 2018

Thanks for taking the time to share your comments regarding your recent stay. Its wonderful to know how much you and your friends had a great time and enjoyed our facilities and services. We look forward on welcoming you again in the near future! Best...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Beachfront
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 182 - USD 377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#41 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 182 - USD 377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#41 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3857)
Pool & Beach (894)
Room & Suite (654)
Dining (460)
Amenities (230)
Family and Play Areas (114)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
rmag8205
25 April 2018|
Answer
Response from SolarisHotels | Property representative |
Hi! We will go ahead and send you our e-mail through a private message since we can't post it here due to TripAdvisor guidelines. Have a great day!
0
Votes
Karen W
23 April 2018|
Answer
Response from SolarisHotels | Property representative |
Hi Karen W, Can you please share with us, to what area is your question related to?
0
Votes
Mayra N
20 April 2018|
AnswerShow all 4 answers
Response from SolarisHotels | Property representative |
Hi Mayra! Yes, we have some little details for honeymooners, can you please let us know under which name is your reservation? Have a great day!
1
Vote
Room Tips
"Ask for ocean view if possible but even the bay view is pretty impressive!"
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"Get a higher level floor if you want quiet. Ask for a balcony room to dry out our wet items!"
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"Either beach front or lagoon view are good"
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"Go for Ocean view"
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