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Grand Oasis Cancun

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Grand Oasis Cancun
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5,787 Reviews from our TripAdvisor Community

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Showing 2,564: English reviews
Kansas City
Reviewed yesterday NEW

The Grand Oasis is a nice hotel. They definitely keep it clean and in good repair. The rooms are fairly nice. The food is not great, but OK. Employees are nice. The biggest problem is the ridiculously loud music that they play around the pool... some days into the evening hours. It's not relaxing music like you'd expect (i.e. Jimmy...

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1Thank Hidalee
Reviewed yesterday NEW

My family and I have stayed at this resort a total of four times. The food is excellent and the beach is beautiful. I would recommend staying at the Pyramid as the rooms are nicer than staying at the adjacent buildings. The staff go above and beyond and work hard to keep this resort going. A good stay for a...

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1Thank Ili S
Toronto, Ontario
Reviewed yesterday NEW

Great hotel to relax and enjoy the beach and pool. There are 5 buildings to this resort. The Pyramid building which is the highest level you can pay for. Then there is Playa 1 and Playa 2 which has beach/ocean front rooms on one side and garden/pool views on the other. Then there are 2 more buildings that have garden/pool...

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1Thank Fernie3f
Lexington, Kentucky
Reviewed yesterday NEW

Very good experience. Lots of options for food and incredible beach frontage. Entertainment each night and a coffee bar - yea! The resort is also very clean - folks work around the clock picking up trash and such. Staff was always pleasant and courteous. The resort felt very safe. Location is great for taking a bus into town or a...

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Thank tscates50
Chicago, Illinois
Reviewed 2 days ago NEW

I really enjoyed the food and the options we had to dine. The pool was nice and clean. I like the free shows and the zumba classes. The beach was beautiful. Since we went during December there were no long lines and not too many people partying and getting drunk. I went with my mom and my son. We are...

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2Thank Juliana G
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Juliana, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. We are glad you enjoyed our daily shows and activities since we work really hard to keep our guests entertained and make sure they have an amazing time with...

Kansas City, Missouri
Reviewed 2 days ago NEW

We had the Grand Plus wrist bands and had a great time. The rooms are nice, the grounds are beautiful and there is a lot to do right there at the resort. All of the staff were friendly and helpful. If I had one issue - and it's a small issue - it would be the food. It was perfectly...

Review collected in partnership with this hotel
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2Thank Chris S
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Chris, Thanks for taking the time to share your experience about your stay at our resort. We are delighted that you enjoyed our facilities, our entertainment and our wide variety of restaurants. On the other hand, we appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to...

Barrie, Canada
Reviewed 3 days ago NEW

Spent a week here Spring 2015 with a friend. Had a great week. Very young group of clientele here so a bit loud at times, definitely a good choice for college/university age kids. Lots of entertainment Options! Great nightly shows, lots of drink options. Bar with dj on open air stage right on beach was Amazing! City bus right out...

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Thank Amy R
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Amy, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are glad you enjoyed our shows and activities for Spring Break, as the #1 entertainment resort in town we are committed to offer our guests the best and most memorable experiences. Thank you once again for your...

Reviewed 4 days ago NEW

This is a nice resort. We've gone here the last 2 years. This year however we've noticed that its more of a party resort. Traveling with kids, this wasn't that ideal. The main thing I don't like; is it you travel with 2 adults and 2 kids they make you get a second room; but the rooms are not together!!!

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Thank danny s
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Danny, We appreciate the time you have taken to give your opinion on your stay with us; it was a pleasure having you as a guest. Thank you for your observations and comments, we will definitely consider them as areas of opportunity to continue providing the best service possible to all our distinguished guests. Kind regards, Andrea Bosio.

Reviewed 5 days ago NEWvia mobile

Checkin - very slow I suggest upgrade to a black wrist band and check in at the VIP concierge lounge for a fast 5 min check in. Overall great resort with some minor draw backs. Such as checkin, better greetings when you arrive so you know where your going, have a better towel supply. All tour operator should have better...

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6Thank Billy M
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Billy, First and foremost thank you for taking the time to write us your comments about your stay at our resort, it gives us great pleasure to know you had such a fantastic time. We are very committed to making your experience something unforgettable and we count on the whole team to achieve it. We hope to have the...

Nashville, Tennessee
Reviewed 5 days ago NEWvia mobile

...at the time of this writing. That sounds about right. Read other reviews...this one is spot on. Overall, pretty good on a budget. We paid $1200 pp for 6 nights all inclusive (with airfare). You get access to a ton of food and drink and pretty damn good entertainment. Pay the extra to upgrade to the black wristband (highest package),...

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8Thank LordMark H
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, We are pleased to greet you and at the same time thank you for choosing our hotel during your visit to Cancun. We would also like to express our appreciation for the flattering words we received from your stay with us. Thank you for your observations and comments, we will definitely consider them as areas of opportunity to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
They don't call me The Entertainer for nothing: I'm the Grandmaster of fun, hosting live concerts, festivals and shows, even themed parties - plus everyday surprises like dancers in the lobby, and comedy skits by the longest pool in Cancun. I'm a Little more exlusive than my sister resort, Oasis Cancun, with extra amenities to make you feel special. ... more   less 

Additional Information about Grand Oasis Cancun

Address: Blvd. Kukulcan Km. 16.5 | Lotes 45-47, Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $288 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Cancun 3.5*
Number of rooms: 613
Reservation Options:
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Also Known As:
Grand Oasis Hotel Cancun
Grand Oasis Cancun Mexico
Oasis Cancun
Cancun Oasis
Oasis Grand Cancun
Grand Oasis Cancun Reviews
Grand Oasis Resort Cancun
Grand Oasis Cancun Hotel
Oasis Hotel Cancun Mexico
Hotel Style:
#53 Top resorts Hotel in Cancun
#55 Spa Hotel in Cancun
#66 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Oasis Cancun staff and other travellers.
756 questions
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Questions? Get answers from Grand Oasis Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get ocean front rooms in Buildings Playa 1 or 2. Spend top dollar for pyramid building rooms.”
 of 5 bubbles Fernie3f, 17 Jan 2017 | Read review
“The room was very nice, there was a mini fridge loaded with beverages. The door was hard to open and a couple of the nights there were loud noises from people partying. ”
 of 5 bubbles , 16 Jan 2017 | Read review
“Remember to switch out your beach towels”
 of 5 bubbles T6525VKchriss, 16 Jan 2017 | Read review
“Get at least Grand Plus package. Lower the level means less restaurant options, and amenities.”
 of 5 bubbles 658jamier, 13 Jan 2017 | Read review
“away from the coyote and not in the pyramide”
 of 5 bubbles lyndseyl114, 12 Jan 2017 | Read review
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