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Cancun Bay Resort

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#45 of 181 Hotels in Cancun
Certificate of Excellence
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Cancun Bay Resort
Cancun Bay Resort
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1,039 Reviews from our TripAdvisor Community

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Showing 266: English reviews
Reviewed 2 days ago NEWvia mobile

I just had a booking from BookIt.com it was a 93 dollars per day I bought this offer for 2 days it was saying on the website all inclusive and they don't mention anything at all when I arrived the hotel they wanted to charge me extra $80 for all inclusive but I have already bought all inclusive option and...

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Helpful?
Thank Allegretto Ś
Warsaw, Poland
Reviewed 2 weeks ago

We spend fantastic time in this hotel.It's so nice and clean.The food is never ending drinks also.Great and helpful people working there.The waiters,receptionists and cleaners was so smiling and everyone was so nice. Animators making many of entertainments for a hotels guests.We pleyed volleylball and water aerobic in the hotel swimming pool.We've played bingo ang quizes,they also teached us how...

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Thank Gosia D
Reviewed 2 weeks ago

Cancun Bay Resort is a so beautiful and romantic place. I absolutely loved this hotel. Clean and quiet place with very tasty and fresh food. The workers were awesome, very professional and smiling. The waiters were very helpful and contact. They cared about us and our glasses. Animators was perfect. Manuel is a young and very hard-working person. I think...

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Thank Marta B
Reviewed 4 weeks ago

The room, location and amenities are not great but very comfortable according to the price. The service provided by everybody, the restaurant people, the bar people and the entertainment people was excellent. A special thanks to Israel who helped us enjoy our stay in every possible way he could.

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Thank Genaro R
Reviewed 29 October 2016 via mobile

We had booked this resort last minute, a few days before our flight and what a fun pleasant stay at Cancun Bay Resort. When we got there our room was on the other side where the view isn't that great so we asked to change our room and they did so without any fuss we had the marina view. The...

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Thank Zahra C
Nantwich, United Kingdom
Reviewed 26 October 2016

This is the second time that I have visited this resort. We made plans to return this year due to the amazing experience that we had last year. As usual the staff were very friendly and even recognised us, it was like returning back home. The hotel is very clean, excellent choice of food and drinks and the facilities are...

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Thank Butterfingersam
Seattle, Washington
Reviewed 17 October 2016 via mobile

My family arrived almost at midnight and spent an hour trying to figure out if we could get a refund before falling asleep. In the morning we dropped all complaints and didn't even request a upgrade. The staff was superior to other hotels I had stayed at and the food was excellent! We never had a desire to have dinner...

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Thank Fawn O
New York City, New York
Reviewed 16 September 2016 via mobile

Stayed there with my with. Great small relaxing resort. Great views and clean rooms. Nice pools and amazing staff, Specially the lobby staff. It's a resort that is in Cancun, but the same time feels like you are away from CANCUN. Great balance. I would say it's a boutique hotel.

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Thank Lucy_bu
Reviewed 4 September 2016

Good and warm stay, hotel isn't new however they are going through construction to renew the hotel, front desk people is very warm, Israel Lopez from the restaurant was great, he even use "artificial fireworks" while singing to me happy birthday. There are different activities during the night, karaoke, music and some others, if you want to go out, reach...

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Thank Adrian A
Reviewed 3 September 2016

Very good stay.A little noise with renovation there,but people made deference .Thank you Israel Lopez.The food was good but can be better.The pool was not so clean.When we booked we did not know they are in renovation.

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Thank Емил В

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Cancun Bay Resort is located right on the Beach, at Mujeres Bay, in front of Isla Mujeres. Perfect for familys or group of friends. It's a budgeted resort with full services, and with a great location close to shopping malls, restaurants, harbors and Cancun downtown. This is a small resort with 2 restaurants one by the new pool with a beautiful ocean view's, the other offer a Full Buffet Breakfast everyday and a small deli for light and energetic meals. You can even take a Catamaran right from the Resort, and enjoy a day at Isla Mujeres. Beautiful views from sunset to sunrise with Cancun lights just by the bay... ... more   less 

Additional Information about Cancun Bay Resort

Address: Boulevard KukulKan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Hotel Qbay Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $139 - $563 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cancun Bay Resort 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Hotel Verano Beat Cancun
Verano Beat Club
Club Verano Beat Cancun
Hotel Style:
#40 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Cancun Bay Resort staff and other travellers.
51 questions
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Questions? Get answers from Cancun Bay Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Once finished remodeling, the rooms with the ocean view will be great.”
 of 5 bubbles genaror984, 7 Nov 2016 | Read review
“Rooms with a pool and beach view are lovely, waking up to the view is just amazing!”
 of 5 bubbles Butterfingersam, 26 Oct 2016 | Read review
“The hotel does not have a fridge in a room.”
 of 5 bubbles , 2 Sep 2016 | Read review
“Ask for Seaview”
 of 5 bubbles tonytomo61, 17 Aug 2016 | Read review
“Ocean view rooms are nice, but the sun will come DIRECTLY into the room 1st thing. They also overlook the main pool, so they can be noisy.”
 of 5 bubbles Melvis_and_Laugh, 3 Aug 2016 | Read review
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