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08/10/2017 09/10/2017
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    Smart Cancun by Oasis

    Avenida Tulum Esq. Brisa s/n | Downtown Cancun, Cancun 77500, Mexico
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    Lowest prices for your stay
    08/10/2017 09/10/2017
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    USD 61*
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    Traveller (438)
    Room & Suite (268)
    Pool & Beach (163)
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    Overview
    • Excellent52%
    • Very good31%
    • Average9%
    • Poor3%
    • Terrible5%
    Travellers talk about
    “oasis palm” (25 reviews)
    “hotel zone” (35 reviews)
    “pool area” (24 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Outdoor pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Smart Cancun by Oasis
    Special Offer: Package Deal
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    Eco-Hotel El Rey Del Caribe
    627 reviews
    #47 of 176 hotels in Cancun
     
    Ambiance Suites
    436 reviews
    #63 of 176 hotels in Cancun
     
    One Cancun Centro
    510 reviews
    #49 of 176 hotels in Cancun
     
    Kin Mayab
    241 reviews
    #72 of 176 hotels in Cancun
     
    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (710)
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    1 - 5 of 215 reviews

    Reviewed 2 weeks ago

    The room was nice and clean and the staff was very friendly. English was spoken little so there were some communication barriers but none which we couldn't overcome. The location is ideal if you want to be in the heart of the city. It was...More

    Thank shah023492
    Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 1 week ago

    Dear Guest, Thank you so much for taking your time to share your comments about our hotel. We're so happy that you enjoyed the location, pool, jacuzzis and breakfast. Also, we're so sorry for the inconvenient you had during your stay, we're sending a report...More

    Reviewed 2 weeks ago via mobile

    This place is really good with the services it provides. I would just read what they actually provide very carefully to avoid disappointment. The rooms are in beyond perfect condition as the cleaning staff I feel are incredible at what they do. The staff is...More

    Thank Moe N
    Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 2 weeks ago

    Dear Moe, Thank you very much for your kind review. We are delighted you enjoyed our facilities, rooms and personalized service. We want to let you know that every comment you mention it’s important to us to improve in opportunity areas, in this case we...More

    Reviewed 2 weeks ago via mobile

    Stayed at Oh! A few months ago. This review will be almost identical. I will begin with the bad: 1-elevator never works. Doesn't matter to me but fix the problem for people on top floors. 2-service is pretty much non-existent. At breakfast, it's tough to...More

    1  Thank PalapadeBordeaux
    Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 2 weeks ago

    Dear Guest, It's an honor to know that it's the second time that you stayed with us but in the brother hotel: Oasis Smart. It makes us happy that you experience good things like our rooms, food, staff, parking, gym and pool area. In the...More

    Reviewed 2 weeks ago

    Very well located near a lot of restaurants, supermarket and shopping centre. The hotel is under refurbishment, for this reason was a little bit noisy during the day, if you prefer a quite area do not stay there, the avenue is quite noisy as well....More

    Thank FabianaLondres
    Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 2 weeks ago

    Dear Fabiana, Thank you for sharing your experience with us, it makes us happy to know that you stayed with us and that you enjoyed our location.. On the other hand, we apologize for the inconveniences you had because of our remodeling that caused you...More

    Reviewed 4 weeks ago via mobile

    Aug 21-26, 2017 I recently stood at this hotel and I was very pleased with the service the hotel provided us with. The staff at the lobby were helped and go through details of my reservation. Since I had free breakfast with my room, they...More

    Thank Jonathan R
    Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 4 weeks ago

    Dear Jonathan, Thank you for taking the time to share your experience with us. We are delighted you enjoyed your stay in our resort. It gives us great pleasure that you enjoyed our restaurants, personalized service and parking; we take great care in providing quality...More

    Eco-Hotel El Rey Del Caribe
    627 reviews
    #47 of 176 hotels in Cancun
     
    Ambiance Suites
    436 reviews
    #63 of 176 hotels in Cancun
     
    One Cancun Centro
    510 reviews
    #49 of 176 hotels in Cancun
     
    Kin Mayab
    241 reviews
    #72 of 176 hotels in Cancun
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Free Parking
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 53 - USD 89 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Best Value Hotel in Cancun
    • #28 Business Hotel in Cancun
    • #32 Luxury Hotel in Cancun
    • Room types
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 177
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Prestigia, Hotels.com, Agoda, Orbitz, Travelocity, Cancelon, Hotwire, TripOnline SA, getaroom.com, HotelQuickly and Evoline ltd so you can book your Smart Cancun by Oasis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Oasis America Hotel Cancun ,
    • Oasis America Cancun
    Add Photo Photos
    Traveller (438)
    Room & Suite (268)
    Pool & Beach (163)
    Dining (77)
    Hotel & Grounds (368)
    Bathroom (13)
    Family and Play Areas (7)
    Business Centre & Event Rooms (3)
    Nearby
    Kin Mayab
    241 reviews
    .94 km away
     
    Eco-Hotel El Rey Del Caribe
    627 reviews
    1.03 km away
     
    Ambiance Suites
    436 reviews
    .44 km away
     
    One Cancun Centro
    510 reviews
    2.23 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    .34 km away
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    Ask a question
    Questions & Answers
    boomer727
    1 September 2017|
    AnswerShow all 3 answers
    Response from OasisHotelResorts | Property representative |
    Hello, Our buffet it's 150 pesos, but your reservation includes breakfast :). Our Day Pass for Oasis Palm is in 35 DLS, it's all inclusive and includes a shuttle.
    1
    Vote
    Google Translation
    Dimpzz
    24 August 2017|
    Answer
    Response from OasisHotelResorts | Property representative |
    Dear guest, Thank you very much for contacting us. We do not have tour service, however, we can recommend you the tour operator "Caribe Maya". You can contact them by writing them through their Facebook page: "Caribe Maya... More
    0
    Votes
    Google Translation
    Alasdair S
    12 July 2017|
    Answer
    Response from OasisHotelResorts | Property representative |
    Hello Alasdair! We do not offer the shuttle service from the airport to the hotel. However we can recommend you the tour operator "Viajes Caribe Maya" since they do offer that service. You can get in contact with them... More
    0
    Votes
    Google Translation
    Room Tips
    "I would look elsewhere"
    Read review
    "all room are good"
    Read review
    "They need to hire all new personnel. I'm pretty sure they have noticed the decline in business."
    Read review
    "Always tip your waiters, bell hops and cleaning staff!!! They work hard for it!"
    Read review
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